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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

November 20, 2022

Refreshing car buying experience. Worked with Rob, Carlos and Gretchen. Purchase was a CPO vehicle, and I had done plenty of research. I think I was with Rob for the sales portion More

by Jrfisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gretchen Guevara - Business Manager, Rob Apted
Nov 22, 2022 -

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2022

I was very pleased with my experience at Premier. Rob quickly accommodated my test drive needs (several vehicles in different trims) on more than one occasion. Placing the order was quick and easy. More

by DiverDown
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Apted
Nov 21, 2022 -

Premier Subaru Middlebury responded

Hi Diverdown, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

November 17, 2022

Service team is efficient and courteous. Spacious waiting room with all the amenities makes the experience a pleasure. More

by robert2660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Premier Subaru Middlebury responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2022

Great experience from start to finish. Very happy with the pricing and the staff, I would recommend these folks to anyone looking to purchase a Subaru. More

by budokaiboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Apted
Nov 17, 2022 -

Premier Subaru Middlebury responded

Budokaiboy, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury.

November 12, 2022

Cassidy was upfront and easy to work with. Made for an easy experience. Thank you More

by rc556
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Premier Subaru Middlebury responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 11, 2022

Had a great experience with everyone in this dealership. Rachel my Sales consultant was friendly, helpful and fun to work with. Carlos was very knowledgeable about the features of my car and very personab More

by suziestonge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Premier Subaru Middlebury responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury! We hope to be of service to you again! Take care!

November 10, 2022

Everyone we dealt with from salespeople, to finance to management were wonderful. Would recommend Premier Subaru to anyone. More

by LoveMySubaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Apted
Nov 16, 2022 -

Premier Subaru Middlebury responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2022

Very easy and pleasant experience dealing with Cassidy in sales and Gretchen in finance. This is our 3rd Subaru purchase with Premier. Experience was no pressure and straightforward. More

by Finswin72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Premier Subaru Middlebury responded

Finswin72, we're glad you had such a wonderful experience with us!

November 05, 2022

Man, where to start this dealership all around was a pleasant experience. Started surfing through the website and a vehicle had caught my attention. I left an email when moments later I received a phone More

by stevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Risk, Joseph Hernandez
Nov 09, 2022 -

Premier Subaru Middlebury responded

Stevenson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Subaru Middlebury.

November 05, 2022

Knowledgeable helpful Super friendly car was in very fast and crew showed me all the bells and whistles the 2023 Crosstrek Limited had to offer and how they worked More

by Bonnie267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Premier Subaru Middlebury responded

Hi Bonnie267, thank you for taking the time to leave a review for us at Premier Subaru Middlebury. We're happy we could meet your expectations!

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