Premier Subaru Middlebury

When purchasing my new Subaru Crosstrek , I already new it was a big purchase. I work in a nursing home and it’s necessary to have something reliable to get to work everyday. Joe the finance manager was it was a big purchase. I work in a nursing home and it’s necessary to have something reliable to get to work everyday. Joe the finance manager was absolutely amazing. He was familiar with where I work, and he worked so hard to get the best pricing and interest rate possible for me. I have an older car I was not going to be trading in and I still make payments on, that car is for my daughter during nursing school, he made sure that I wouldn’t have to trade it in. I’m so thankful for the work and kindness set forth by Joe. He was sweet and honest and you can tell her truly cares about his customers and making sure they are taken care of. Thanks Joe!! More

Dealing with Carlos was a pleasure. His patience was ever present while explaining all the wonderful features of my son's new car. Premiere as a whole was enjoyable to work with. I woul His patience was ever present while explaining all the wonderful features of my son's new car. Premiere as a whole was enjoyable to work with. I would recommend them and especially Carlos to anyone interested in purchasing a Subaru. The best and safest car ever manufactured. More

Rachel was very professional and informative. Answered all my questions. Only problem was the long wait but it was worth it. Also Carlos was very good and patient with me explaining everything. Answered all my questions. Only problem was the long wait but it was worth it. Also Carlos was very good and patient with me explaining everything. More

This is my fourth car from this dealership. They have a great sales, service, and management staff! They have a great sales, service, and management staff! More

Rachel Santos was my Sales Rep and was absolutely amazing! She was very polite and knowledgeable and helped me through every step of the process. She didn’t try to push anything extra on me and truly amazing! She was very polite and knowledgeable and helped me through every step of the process. She didn’t try to push anything extra on me and truly wanted to provide the best possible experience. I highly recommend Premier for all your Subaru needs! Make sure you ask for Rachel for the best possible experience! Carlos Batista, the product specialist was amazing as well. He went over all the new features and technologies and was incredibly knowledgeable. I would have been lost without his expertise! Considering the brand new year (2024) arrived only the day before I picked up my car, he knew every detail and about all the changes. They were both amazing! More

The service was excellent. They helped make the whole process simple and efficient. I would definitely recommend them. They helped make the whole process simple and efficient. I would definitely recommend them. More

Drive up service is fast and reliable, no matter if you go to the Middlebury or Branford Premier Dealership. They always do the multiple point inspection to find future problems, planned to get my AC recha go to the Middlebury or Branford Premier Dealership. They always do the multiple point inspection to find future problems, planned to get my AC recharged before summer sets in!. More

This is my second car with Premiere Subaru in Watertown and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole expe and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole experience was pleasant and efficient! Thank you Cassidy for all your help in purchasing my new Subaru! More

The best experience I ever had in purchasing a vehicle. Very professional and very knowledgeable. Very professional and very knowledgeable. More

Shopping for a pre-owned vehicle at Premier Subaru of Middlebury was a breeze with their attentive team of salespeople and staff! I now take my vehicle there weekly to get washed and will be bringing it Middlebury was a breeze with their attentive team of salespeople and staff! I now take my vehicle there weekly to get washed and will be bringing it back to get serviced. Rob, the salesperson I worked with, was very thoughtful, caring, and allowed me to make an informed, supported decision before buying my first SUV. He is a great, no pressure salesperson, Carlos was a very informative Subaru tech guru, and I was able to share a few laughs with Joseph while filling out the paperwork! I was happy spending my money here and look forward to doing business with Premier Subaru of Middlebury in the future! More