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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

August 21, 2023

Buying my first new car was a great experience at premier Subaru. Staff were excellent! More

by Darylmckernan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael LaRovera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2023

Great experience. Carlos was very attentive and helped explain all of the vehicles equipment. I would recommend this dealership. More

by Joe@brotherstree.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerri Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2023

Finance personal didn’t answer my question about APR Sales personnel was good I called up sales dept to ask questions never returned my call More

by Ppracon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez, Rob Apted
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 21, 2023

Awesome customer service and very friendly. No beating around the bush straight to the point. More

by Moughal.asad
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez, Rob Apted
August 19, 2023

They are a great dealership to work with. There is zero pressure, and any questions I had were quickly answered. My salesman Craig Collins and finance manager Joe Hernandez are friendly and More

by Jim J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez, Samantha Byron
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi Jim, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2023

Buying the new car was great all of the people were great but then a few weeks later I got a call to bring my car in for the Zurich shield and I was told I would drop my car off for one day and get a loaner More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi Anthony, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (860) 274-8866 so we may identify ways to improve your experience.

August 14, 2023

Mike LaRovera Is the best sale person work right by your side to find the right car for you . More

by Mariah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael LaRovera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hello Mariah, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2023

Staff are polite and friendly. It was close to home which was very convenient. Offices were clean and professional More

by Jackiegermain45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 02, 2023

Awesome salespeople, front end people. Everyone was so helpful. Being a first time Subaru buyer, I was impressed by the whole Subaru product line. I understand why their customers are so More

by mrossi852003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 01, 2023

Sales department was excellent. I stopped by without an appointment and was helped right away. The salesman had to juggle one or two other customers and did it with ease . More

by janicecalabretta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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