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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

September 12, 2023

I worked with Cassidy Vaughn he was very easy to deal with explained everything, answered all my questions. I haven't bought a car in 22 years and he made it easy. Carlos Baptista is the product spe More

by twasoka
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William LaRovera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Batista, Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2023

The dealership listened to my wishes and dealt fairly with me and my trade in. Everyone was professional and courteous. Who could ask for anything more? More

by brian.condley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

This was my second Crosstrek purchase from this dealership. Just like the first purchase the sales department and service department are excellent. More

by Joaquim Caetano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Apted
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

Carlos and the entire staff at Premier made my car purchase a pleasant experience. In addition, all were efficient, knowledgeable and appeared cheerful while performing all their duties. More

by Sonnyw06798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 30, 2023

Great experience from the start to the end. No pressure from Rob the salesman. He showed me the car and we made a deal. Carmine the sales manager gave me a great deal and Carlos went over all t More

by Deleo69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Apted
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 28, 2023

Helpful, thoughtful, interested - all good things when looking for a car to purchase. Time was not the issue, we looked at several cars and narrowed down our needs to one model. This dealership is light a More

by Thalassa Skinner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi Thalassa, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 28, 2023

We love our 24 Crosstrek. It was a pleasure working with Carmine, and our salesman Cassidy. They made an onerous process simple and pleasant. They kept in touch throughout our More

by Georgejhill421
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 24, 2023

My elderly mother has purchased over 10 cars for decades from this dealership and Shannon, in particular, has helped her and gone above and beyond the general scope of service and way more than any other de More

by premiercustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

I had an exceptional experience at this car dealership! From the moment I walked in, Ms. Rachel Santos greeted me with warmth and professionalism. She patiently answered all my questions and guided me thro More

by Pin Chun Chen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2023

Great staff! They all know what they're doing. The sales manager closed the deal instead. If your salesperson doesn't listen to you, talk to the manager. He's pre More

by Peterkae
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kather
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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