Premier Subaru Middlebury

Confident with car purchase ALL Premier personnel we met, including the young gentleman who brought us to see our vehicle in the car lot to the man in training who gathered infor ALL Premier personnel we met, including the young gentleman who brought us to see our vehicle in the car lot to the man in training who gathered information about our purchase, were polite and knowledgeable about Subaru cars. We left feeling confident that we purchased better service for our car as well as a great vehicle. Thank you, for the confidence you gave us! More

Highly recommend - wonderful experience! Excellent experience here. First time buying a Subaru, and first time coming to this dealership. Friends have raved about the service and sales here, Excellent experience here. First time buying a Subaru, and first time coming to this dealership. Friends have raved about the service and sales here, so I gave it a try. Was not disappointed. Sales guy Ariq was professional, knowledgable, and not pushy. The Sales Manager Jeff was also great - very straight forward, kind, and down to earth. Highly recommend this dealership, better than the "luxury" car dealerships I have dealt with in the past. Purchasing the car was very smooth, no beating around the bush, and I received the deal I was looking for. I am definitely satisfied and pleased with my purchase and overall experience. Great business! More

Great experience We had a good experience. John Risk was polite, knowledgeable, and did not pester us with phone calls. They were helpful in locating just the car for We had a good experience. John Risk was polite, knowledgeable, and did not pester us with phone calls. They were helpful in locating just the car for us. And delivered every thing as promised. More

Great service Ed was a terrific salesman and guided us through the whole process. This is our eighth Suburu so we were not a hard-sell! Ed also answered all our que Ed was a terrific salesman and guided us through the whole process. This is our eighth Suburu so we were not a hard-sell! Ed also answered all our questions patiently. More

Personable and patient employees! I came to this dealership because I found a used Subaru Outback that I was interested in on their website, and I was referred to them by my Costco Aut I came to this dealership because I found a used Subaru Outback that I was interested in on their website, and I was referred to them by my Costco Auto Buying program. When I set up an appointment with Sarah Ritenour to test drive the car, I also explained to her my basic criteria. Because the car that I saw on their website was red, not my first color choice (tungsten was my first choice.), Sarah went to the trouble to set up not only a test drive of the red car, but she went to the trouble to find a tungsten car--the only one was in their offsite, overstock lot. She also set up a test drive of a Forester when I decided I wanted to see how that model drove. She was personable and thoughtful throughout the process, and I did buy that original red car. Who know I would end up with a red one! But her patience allowed me to find the car that worked for me. And she got AJ to help me learn how to use the Bluetooth and the Nav systems when she was called away for a test drive appointment. Not to forget Sherry in Finance. Even though her computer was mercilessly malfunctioning, she kept her cool and completed all of the sales and registration paperwork. Thank you! More

Car buying I am usually reluctant to start the car buying experience, but John Risk made it smooth and pleasant. I would recommend this car dealer to a friend. I am usually reluctant to start the car buying experience, but John Risk made it smooth and pleasant. I would recommend this car dealer to a friend. More

Top Shelf Dealer This dealer on a scale of 1-10, deserves a 10. Pleasant Staff, very helpful, courteous,and knowledgeable. I would recommend Dealer to anyone who i This dealer on a scale of 1-10, deserves a 10. Pleasant Staff, very helpful, courteous,and knowledgeable. I would recommend Dealer to anyone who is looking to buy a car ..... new or used. More

Customer service Very friendly staff very sufficient made purchasing my car a very easy and good experience Paper work was gone over throughly all questions answere Very friendly staff very sufficient made purchasing my car a very easy and good experience Paper work was gone over throughly all questions answered well organized More

Sales person was great My sales person - who had to replace the original one that left - was great. His name is Edwin Estrada and he did an excellent job getting my car rea My sales person - who had to replace the original one that left - was great. His name is Edwin Estrada and he did an excellent job getting my car ready and showing me all the new gadgets. The financing and paperwork part of my experience was adequate - there seemed to be a "failure to communicate" on a few levels, but it all worked out fine. I love my new car! More