Premier Subaru Middlebury

Go to this dealership! My wife and I purchased a 2016 Forester and were very satisfied with the service we received. We felt informed of each decision we made. We were in no My wife and I purchased a 2016 Forester and were very satisfied with the service we received. We felt informed of each decision we made. We were in no way pressured to make any decision and we felt comfortable with every step in the process. We dealt mostly with Bo and Jeff, but also Jose and Michael. Each one of them treated us with respect and we did not feel as though we were being "taken." The price we negotiated was also consistent with Truecar. More

Excellent as always! Just purchased my 5th Subaru. Premier is a tremendous dealership. Employees are polite, helpful and knowledgeable about each Subaru model. The price Just purchased my 5th Subaru. Premier is a tremendous dealership. Employees are polite, helpful and knowledgeable about each Subaru model. The price and service are really great. I have and always will recommend Premier Subaru in Watertown. More

Great car buying experience! Me and my wife were very happy with the service provided us. The salesman was courteous and knowledgable. We will most likely buy all our cars from t Me and my wife were very happy with the service provided us. The salesman was courteous and knowledgable. We will most likely buy all our cars from this dealership. More

New car While having my 2009 Subaru Forester serviced I decided to check out new cars I wasn't interested in purchasing at this time I wanted to wait until Fe While having my 2009 Subaru Forester serviced I decided to check out new cars I wasn't interested in purchasing at this time I wanted to wait until February however I test drove a Subaru Impreza and loved everything about the car then I was offered $10000 for my forester and $2000 was taken off the price of the car a lifetime power train warranty and free oil change for 18months an offer I would be a moron to say no More

Excellent Outstanding from beginning to end. Carmine, Ed our salesman, Sherri. Very professional in every respect. Premier is the best. We felt very comfortable Outstanding from beginning to end. Carmine, Ed our salesman, Sherri. Very professional in every respect. Premier is the best. We felt very comfortable and were never pressured. More

Excellent customer sales experience at Premiere Subaru Wtn. We would like to compliment Bruce & Jeff on their excellent customer service that was provided to my wife and myself upon purchasing our new 2016 Suba We would like to compliment Bruce & Jeff on their excellent customer service that was provided to my wife and myself upon purchasing our new 2016 Subaru Outback. It goes without saying that they are both very professional and knowledgable in their positions at Premiere. Excellent employees! More

Greatest customer service around This dealership went above and beyond my expectations with great customer service from a really good guy named mark and a very good sales manager name This dealership went above and beyond my expectations with great customer service from a really good guy named mark and a very good sales manager named carmine between the both of them I had a great experience and bought a really great car that is perfect for me and carmine really helped me with the price of the car and they both were genuine people More

New car purchase. Purchased 2016 Subaru Outback. Dealer sales service was excellent from start to finish. Dealt with Bruce, Michael and Jeff--each professional, knowl Purchased 2016 Subaru Outback. Dealer sales service was excellent from start to finish. Dealt with Bruce, Michael and Jeff--each professional, knowledgeable, and very congenial. More

If you want an honest car buying experience, look elsewhere. If you want your next car purchase to be an honest one, look elsewhere. I recently purchased a Subaru Legacy from Premier in Watertown. Great car, If you want your next car purchase to be an honest one, look elsewhere. I recently purchased a Subaru Legacy from Premier in Watertown. Great car, I love it - Subaru's are great cars. However, I'm out of state (MA) and the car had illegal tints. I was hesitant to purchase the car due to this fact, but was reassured by the salesperson, Robert Prescott, aka "Bo" that if the car failed MA inspection, they would take the tints off no problem. Just as I expected, the car failed due to the tinting. The heat shields were also rattling like crazy (safety issue) and the tires needed an obvious rotation. However, when it came to having this service done, I was told they won't remove the rear tint due to the risk of damaging the rear defrost line. I was also given a hard time by the sales manager, Carmen after becoming furious that I was blatantly lied to. This man claims he is an "upstanding citizen", but he's no better than the lying salesman, Robert, whom I dealt with. Long story short, I had to spend $100 out of pocket to have the tints removed in order to pass inspection. Filed a report with the BBB only to find that Premier to claims they never agreed to the tint removal. The sales manager even threatened that if I went to the BBB, he wouldn't have my car serviced at all. He also told me that they didn't even have a mechanic with experience in tint removal. If Premier is going to lie about something as simple as window tints, what else will they lie about? This is a perfect example of a dealership taking advantage of a young consumer. Lesson learned - Get everything in writing. Avoid your own nightmare when it comes to buying a vehicle, and look elsewhere. As much as I recommend purchasing a Subaru, do yourself a favor and check out a dealership with integrity. Overall, if honesty is what you're looking for, you won't find it at Premier in Watertown. More