Premier Subaru Middlebury

New car John risk is probably one of the best salesman I've ever dealt with he knows his product in and out and a pleasure to deal with John risk is probably one of the best salesman I've ever dealt with he knows his product in and out and a pleasure to deal with More

2015 Subaru Legacy Adrian retamal I had a great experience buying a car Edwin Estrada was the sales man. He is very friendly and he really help me cause he was pati Adrian retamal I had a great experience buying a car Edwin Estrada was the sales man. He is very friendly and he really help me cause he was patient enough for me to drive test two cars. He was really knowledgeable about the cars, it as like he knew everything which was very helpful. But unfortunately in the finance department, sherry was rude idon't want to get into it but that's that. At the end Kerri Pacheco finished the deal and she was really polite, was helpful too. So far I recommend this dealership. More

Very easy and pleasant experience! All staff made the car buying experience very easy, friendly, and personal. My salesman, Ariq Ross, was very willing to work with me to ensure I was r All staff made the car buying experience very easy, friendly, and personal. My salesman, Ariq Ross, was very willing to work with me to ensure I was receiving a car I would love. I would highly recommend Premier to others, and will definitely be back! More

Great Product and Great Team We had brought our two Subarus---bought in another state before we moved back to CT-- to Premier for service during the past year and were totally im We had brought our two Subarus---bought in another state before we moved back to CT-- to Premier for service during the past year and were totally impressed with their level of attention to details and commitment to quality. When we were ready for a new car, we met with Jeff and Sarah who spent copious amounts of time answering our questions about Subaru's advances in tech and engineering since our last purchase. When our Forester XT arrived, Sarah patiently guided us through the enhancements Subaru has made recently to improve on what had been a somewhat complex program. Sherry helped us through the protection insurance and the final touches on additional protective coating were made in the Service Department the following day. Our experiences with all Premier employees--including Eric, Darius, Maria and others who are not on this list were very pleasant and rewarding. The Premier Team could not do enough to make our shopping and buying experience a huge success. Great product. Great Team. We'll be back in a few months to update our Impreza! Ann and Jim More

Confident with car purchase ALL Premier personnel we met, including the young gentleman who brought us to see our vehicle in the car lot to the man in training who gathered infor ALL Premier personnel we met, including the young gentleman who brought us to see our vehicle in the car lot to the man in training who gathered information about our purchase, were polite and knowledgeable about Subaru cars. We left feeling confident that we purchased better service for our car as well as a great vehicle. Thank you, for the confidence you gave us! More

Highly recommend - wonderful experience! Excellent experience here. First time buying a Subaru, and first time coming to this dealership. Friends have raved about the service and sales here, Excellent experience here. First time buying a Subaru, and first time coming to this dealership. Friends have raved about the service and sales here, so I gave it a try. Was not disappointed. Sales guy Ariq was professional, knowledgable, and not pushy. The Sales Manager Jeff was also great - very straight forward, kind, and down to earth. Highly recommend this dealership, better than the "luxury" car dealerships I have dealt with in the past. Purchasing the car was very smooth, no beating around the bush, and I received the deal I was looking for. I am definitely satisfied and pleased with my purchase and overall experience. Great business! More

Great experience We had a good experience. John Risk was polite, knowledgeable, and did not pester us with phone calls. They were helpful in locating just the car for We had a good experience. John Risk was polite, knowledgeable, and did not pester us with phone calls. They were helpful in locating just the car for us. And delivered every thing as promised. More

Great service Ed was a terrific salesman and guided us through the whole process. This is our eighth Suburu so we were not a hard-sell! Ed also answered all our que Ed was a terrific salesman and guided us through the whole process. This is our eighth Suburu so we were not a hard-sell! Ed also answered all our questions patiently. More

Personable and patient employees! I came to this dealership because I found a used Subaru Outback that I was interested in on their website, and I was referred to them by my Costco Aut I came to this dealership because I found a used Subaru Outback that I was interested in on their website, and I was referred to them by my Costco Auto Buying program. When I set up an appointment with Sarah Ritenour to test drive the car, I also explained to her my basic criteria. Because the car that I saw on their website was red, not my first color choice (tungsten was my first choice.), Sarah went to the trouble to set up not only a test drive of the red car, but she went to the trouble to find a tungsten car--the only one was in their offsite, overstock lot. She also set up a test drive of a Forester when I decided I wanted to see how that model drove. She was personable and thoughtful throughout the process, and I did buy that original red car. Who know I would end up with a red one! But her patience allowed me to find the car that worked for me. And she got AJ to help me learn how to use the Bluetooth and the Nav systems when she was called away for a test drive appointment. Not to forget Sherry in Finance. Even though her computer was mercilessly malfunctioning, she kept her cool and completed all of the sales and registration paperwork. Thank you! More