Back

Premier Subaru Middlebury

Middlebury, CT

5.0
1,371 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
Contact Dealership

1660 Straits Turnpike

Middlebury, CT

06762

Directions

By Type

Showing 1,371 reviews

September 12, 2017

Straight and to the point I'm not a youngster but I do appreciate the fact that Premier provides a wealth of info on its website and allows you to know not only about the model More

by lefty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Sep 12, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for your honest 4.3 star review. We are happy to hear our website came in great use when searching for a specific model. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

September 11, 2017

Easy and Hassle Free Experience As parents to two young children (2 year old and an 8 month old), efficiency is key when working with a dealership. Premier Subaru was excellent. We More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Longhi
Sep 12, 2017 -

Premier Subaru Middlebury responded

Sara, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We are happy to hear you had an outstanding leasing experience with us. Patrick is an excellent salesmen & we are so lucky to have him on our team. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

September 11, 2017

Love this dealership! This is the third Subaru Outback I have purchased from Premier; love this dealership and the people who work there! They are why I keep coming back! More

by Linny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez, Rich O'Loughlin
Sep 12, 2017 -

Premier Subaru Middlebury responded

Linny, Thank you so much for being a loyal customer & welcome back! We are happy to hear you had another excellent car-buying experience with us. At Premier Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again soon. Congratulations on your new Subaru Outback! Sincerely, Kerri Pacheco Vice President and General Manager

September 11, 2017

Great experience AJ was very patient and understanding with my car situation and needs vs. Finance. And even though i decided not to buy a car, he did help me after th More

by Mona65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aj Daluz
Sep 12, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review. I am pleased to hear you had a great experience with us. AJ & John are both excellent employees & we are honored to have them on our team. Thank you for visiting Premier Subaru in Watertown & we look forward to working with you again in the future. Sincerely, Kerri Pacheco Vice President and General Manager

September 11, 2017

Sales Thank you, Gary...for a pleasant and unforced experience buying a car! I didn't feel pressure or rushed in any way. Thanks to Rich for his extra help More

by Kara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Antoni, Rich O'Loughlin, Gary Hendrickson, Carlos Batista
Sep 12, 2017 -

Premier Subaru Middlebury responded

Hello Kara, Thank you for you wonderful five star review. I am happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Drive safe. Sincerely, Kerri Pacheco Vice President and General Manager

September 08, 2017

Excellent AJ explained everything that we really need to know to the car that we want to purchase. He's approachable and very knowledgable about the product. More

by Chedom170403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Daluz
Sep 08, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am pleased to hear you had an excellent experience with us. AJ is a great employee & we are so lucky to have him on our team. Thank you for visiting Premier Subaru in Watertown & we look forward to working with you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

September 05, 2017

Not my first time This wasn't my first time dealing with Premier Subaru and Sarah and won't be my last. Sarah was a pleasure to work with, overall great service! More

by FBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for being a loyal customer. We greatly appreciate it & welcome back! We are happy to hear you had great service! Sarah is an outstanding employee & we are honored to have her on our team. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

September 05, 2017

Unbelievable !!! This was my best experience from a car dealer I've had. And I've had many. Sarah & Joe made us feel right at home. They bent over backwards to help us More

by Necchef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez - finance, Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am so happy to hear you had the BEST car-buying experience with us! Sarah & Joe are both outstanding employees & we are honored to have them on our team. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

September 04, 2017

Pleasent Experience Subaru has a reputation and our expectations were high when we entered the Waterbury dealership. We were met by Ed as we entered and instantly felt w More

by raanscsj8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Batiata showed us how to operate all the features of the car and was extremely patient and explained everything till we understood it!, Sherry Antoni, Edwin Estrada
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to leave us a five star review & rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new Subaru! Sincerely, Kerri Pacheco Vice President and General Manager

September 03, 2017

Comfortable buying experience We had been searching for a used 3.6R Limited Outback and found a good candidate at Premier Subaru of Watertown. Our sales consultant, AJ Daluz, was v More

by Bob & Greta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Antoni, Brian Canell, Aj Daluz
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello Bob & Greta, We greatly appreciate you taking the time to leave us a five star review & rating. I am happy to hear you had a comfortable trading/purchasing experience with us. AJ is an excellent salesmen & we are honored to have him on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new 3.6R Limited Outback! Sincerely, Kerri Pacheco Vice President and General Manager

...
118
...