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Premier Subaru Middlebury
Middlebury, CT
1,306 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,306 reviews
March 14, 2017
Happy Day This is my 2nd Subaru lease with Premier and I'll be back in three years for another. I recommended Premier to my neighbors and yes they did buy a ne This is my 2nd Subaru lease with Premier and I'll be back in three years for another. I recommended Premier to my neighbors and yes they did buy a new Subaru Forester. Keep up the good work. More
by sunshine
Employees Worked With
Jeff Irzyk, Sarah Ritenour
March 03, 2017
No pressure- good price Went looking to purchase my first used vehicle after leasing the last 4. Was apprehensive as to price and quality. Went to several used car places a Went looking to purchase my first used vehicle after leasing the last 4. Was apprehensive as to price and quality. Went to several used car places as well as dealerships. Drove my Jeep Liberty twice with John in between driving several other vehicles at other locations. While other places had salesman trying hard to sell me cars that honestly just didn't perform during a test drive, John basically had a laid back approach, let me drive, answered all my questions, and got right back to me the next day when I wanted to drive once more before purchasing without a problem. I had researched different vehicles in my price range for about 3 weeks before going out to drive selected ones, and the Jeep I bought from John definitely drove the best and felt the best and the price was very good. Had Jeep for 2 months now without any problems, and would definitely return to dealership and John in the future. More
by jim k
Employees Worked With
John Risk
February 14, 2017
My expierence at Watertown Premier Subaru Because the sales person Salvatore Capodicci was very professional about it and not pushy.He explain every thing we want to know about the car. Because the sales person Salvatore Capodicci was very professional about it and not pushy.He explain every thing we want to know about the car. More
by andrzej
Employees Worked With
Salvatore Capodicci
January 16, 2017
A REMARKABLE EXPERIENCE! From the moment we walked in everything felt right. Thanks to Chris Kasidas for making this experience a very pleasant one. Excellent job Chris!! We'v From the moment we walked in everything felt right. Thanks to Chris Kasidas for making this experience a very pleasant one. Excellent job Chris!! We've purchased many vehicles from other dealers, but hands down, Premier Suby in Watertown has been the best dealership experience ever. Shout out to Kevin, Drew and Carlos - Great job guys! Thank you More
by rodreview
Employees Worked With
Chris Kasidas, Kevin, Drew, Carlos
January 11, 2017
No hard sell! Met with Jeff and had a very informative and pleasant sales experience. Have been buying our family cars here for numerous years. All the staff are ve Met with Jeff and had a very informative and pleasant sales experience. Have been buying our family cars here for numerous years. All the staff are very professional, friendly and honest (yes I said honest towards a salesman!) will not work with any other dealership. Loving my 2017 Forester ! More
by Diane Wasilewski
Employees Worked With
Kevin and Ariq, both amazing., Jeff Irzyk
January 10, 2017
Cannot recommend service center as I have not used it. Enjoyed working with Mr. Estrada. A fine upstanding young man who knows his Subarus. A pleasure to have had him as my sales person. The convenience Enjoyed working with Mr. Estrada. A fine upstanding young man who knows his Subarus. A pleasure to have had him as my sales person. The convenience of having a Subaru dealer so close to my home is a genuine plus. More
by PatriciaK
Employees Worked With
Edwin Estrada, Mike Murphy
January 03, 2017
Great experience with ,knowledgeable staff Chris Kasidas in sales and Carlos whom showed us all about our car and gadgets were both extremely helpful and friendly.Chris was not pushy,and very h Chris Kasidas in sales and Carlos whom showed us all about our car and gadgets were both extremely helpful and friendly.Chris was not pushy,and very helpful in our purchase.Carlos did not just go through everything about the car quickly,he paused many times to let us just look around and think of something to ask.My only complaint and I'm not sure who was responsible is the agreement was for us to get 3 accessories added to the car and at pickup time,I had to ask for them again. More
by Steve G
Employees Worked With
Chris Kasidas (sales),Carlos (new car explanation of gadgets)
January 02, 2017
John & Sherry Were Amazing! I went in with what I had in mind and they made the rest easy and breezy! They were both so nice and it made the whole experience truly a pleasure. Th I went in with what I had in mind and they made the rest easy and breezy! They were both so nice and it made the whole experience truly a pleasure. This place is a very no pressure, relaxed environment and all of my stress about buying a car was immediately gone after sitting down and discussing my needs. I loved the test drive with John because he was very informative with an array of knowledge about my Subaru Crosstrek. Sherry was fun and made the finance part enjoyable. I am very happy with my new 2017 Subaru Crosstrek and I am honored to have given this dealership my business. I WILL be referring my friends and family here for sure. More
by Jennifer B.
Employees Worked With
Sherry Antoni, John Risk
January 01, 2017
Purchase of Forest XT Touring Worked with Arizona Ross who was excellent, up front and assisted during entire process. His name is not on review but I give him 5 stars. Worked with Arizona Ross who was excellent, up front and assisted during entire process. His name is not on review but I give him 5 stars. More
by Michael Lang
Employees Worked With
Arip Ross, Jeff Irzyk
December 30, 2016
First Subaru Purchase – Best Customer Experience Yet! I have been a VW customer for more than 20 years. My 2012 VW Passat TDI SEL was bought back, because of the diesel emission scandal, so I decided to g I have been a VW customer for more than 20 years. My 2012 VW Passat TDI SEL was bought back, because of the diesel emission scandal, so I decided to go with an AWD, a Subaru. I wanted a wagon and the 2017 Subaru Outback 2.5i Limited was calling my name. Luckily for me, Premier Watertown is close to home, so I began my conversations with Mike Colagiovanni through e-mails. What a great guy, who answered my e-mails promptly and answered all of my questions – I had plenty. I scheduled an appointment to come into the dealership and was introduced to Ed Estrada, salesman. Ed took good care of me and took my boyfriend and me for a test drive. As soon as I sat in the Outback, I knew this would be my next car. Ed was great, explaining all the features to me. The car I wanted was not on the lot, so they had to search for it, but I had time. They had the exact car I wanted within a week and it even had a remote starter. SOLD! I dropped off my Passat yesterday and picked up my Subaru Outback afterward. I am not sure how long a delivery should take, but I was there for more than two hours, not because I had to wait, but because PREMIER SUBARU took such good care of me. Eric and Carlos went over the whole car with me, and Sherry Antoni made sure that my financing was just right! The best part . . . it started to snow when I had to leave in my new car. I got to drive my new Subaru home in the snow. BEST RIDE EVER!!!! Thank you, Premier Subaru. I am happy to be in your Subaru Family. I'm looking forward to the many years ahead. More
by UDAIBER
