Premier Subaru Middlebury

Cannot recommend service center as I have not used it. Enjoyed working with Mr. Estrada. A fine upstanding young man who knows his Subarus. A pleasure to have had him as my sales person. The convenience Enjoyed working with Mr. Estrada. A fine upstanding young man who knows his Subarus. A pleasure to have had him as my sales person. The convenience of having a Subaru dealer so close to my home is a genuine plus. More

Great experience with ,knowledgeable staff Chris Kasidas in sales and Carlos whom showed us all about our car and gadgets were both extremely helpful and friendly.Chris was not pushy,and very h Chris Kasidas in sales and Carlos whom showed us all about our car and gadgets were both extremely helpful and friendly.Chris was not pushy,and very helpful in our purchase.Carlos did not just go through everything about the car quickly,he paused many times to let us just look around and think of something to ask.My only complaint and I'm not sure who was responsible is the agreement was for us to get 3 accessories added to the car and at pickup time,I had to ask for them again. More

John & Sherry Were Amazing! I went in with what I had in mind and they made the rest easy and breezy! They were both so nice and it made the whole experience truly a pleasure. Th I went in with what I had in mind and they made the rest easy and breezy! They were both so nice and it made the whole experience truly a pleasure. This place is a very no pressure, relaxed environment and all of my stress about buying a car was immediately gone after sitting down and discussing my needs. I loved the test drive with John because he was very informative with an array of knowledge about my Subaru Crosstrek. Sherry was fun and made the finance part enjoyable. I am very happy with my new 2017 Subaru Crosstrek and I am honored to have given this dealership my business. I WILL be referring my friends and family here for sure. More

Purchase of Forest XT Touring Worked with Arizona Ross who was excellent, up front and assisted during entire process. His name is not on review but I give him 5 stars. Worked with Arizona Ross who was excellent, up front and assisted during entire process. His name is not on review but I give him 5 stars. More

First Subaru Purchase – Best Customer Experience Yet! I have been a VW customer for more than 20 years. My 2012 VW Passat TDI SEL was bought back, because of the diesel emission scandal, so I decided to g I have been a VW customer for more than 20 years. My 2012 VW Passat TDI SEL was bought back, because of the diesel emission scandal, so I decided to go with an AWD, a Subaru. I wanted a wagon and the 2017 Subaru Outback 2.5i Limited was calling my name. Luckily for me, Premier Watertown is close to home, so I began my conversations with Mike Colagiovanni through e-mails. What a great guy, who answered my e-mails promptly and answered all of my questions – I had plenty. I scheduled an appointment to come into the dealership and was introduced to Ed Estrada, salesman. Ed took good care of me and took my boyfriend and me for a test drive. As soon as I sat in the Outback, I knew this would be my next car. Ed was great, explaining all the features to me. The car I wanted was not on the lot, so they had to search for it, but I had time. They had the exact car I wanted within a week and it even had a remote starter. SOLD! I dropped off my Passat yesterday and picked up my Subaru Outback afterward. I am not sure how long a delivery should take, but I was there for more than two hours, not because I had to wait, but because PREMIER SUBARU took such good care of me. Eric and Carlos went over the whole car with me, and Sherry Antoni made sure that my financing was just right! The best part . . . it started to snow when I had to leave in my new car. I got to drive my new Subaru home in the snow. BEST RIDE EVER!!!! Thank you, Premier Subaru. I am happy to be in your Subaru Family. I'm looking forward to the many years ahead. More

Great Eperience The no pressure relaxed atmosphere made car buying experience very pleasant. Follow up information and availability of the sales staff are a continue The no pressure relaxed atmosphere made car buying experience very pleasant. Follow up information and availability of the sales staff are a continued bonus. It is rare that a sales department cares as much after the sale as before. More

Purchase of new Subaru Outback My experience with everyone at Premier was terrific! Everyone worked to get my car to me as quickly as possible and to make the purchase quick and e My experience with everyone at Premier was terrific! Everyone worked to get my car to me as quickly as possible and to make the purchase quick and easy. Very helpful and friendly. I highly recommend this dealership. More

Customer Satisfaction #1 I speak often about the decline of customer service in the USA, traveling abroad for work often there is a noticeable difference between service and c I speak often about the decline of customer service in the USA, traveling abroad for work often there is a noticeable difference between service and care for a customer outside the US. That said, everyone at Premier Subaru has renewed my hope for the consumer who walks through their doors! From the minute we walked in the door we were welcomed, cared for, and attended to in a friendly, kind, and respectful manner - leading us to a quick and easy purchase! Thanks to all at Premier! David Tuttle & Bart Geissinger More

Well taken care of !! From the moment i arrived, the service from top to bottom was excellent. AJ was fantastic! Best business manager i have ever dealt with. Nicest expere From the moment i arrived, the service from top to bottom was excellent. AJ was fantastic! Best business manager i have ever dealt with. Nicest experence I ever had purchasing a car More

Exstremely pleased by expert salesperson Nothing but professional sales person took time to explain every thing to us. Everyone at Watertown Subaru was friendly . Honest people worked with us Nothing but professional sales person took time to explain every thing to us. Everyone at Watertown Subaru was friendly . Honest people worked with us! Will go back in 3 years fir sure. More