Premier Subaru Middlebury

First Subaru Purchase – Best Customer Experience Yet! I have been a VW customer for more than 20 years. My 2012 VW Passat TDI SEL was bought back, because of the diesel emission scandal, so I decided to g I have been a VW customer for more than 20 years. My 2012 VW Passat TDI SEL was bought back, because of the diesel emission scandal, so I decided to go with an AWD, a Subaru. I wanted a wagon and the 2017 Subaru Outback 2.5i Limited was calling my name. Luckily for me, Premier Watertown is close to home, so I began my conversations with Mike Colagiovanni through e-mails. What a great guy, who answered my e-mails promptly and answered all of my questions – I had plenty. I scheduled an appointment to come into the dealership and was introduced to Ed Estrada, salesman. Ed took good care of me and took my boyfriend and me for a test drive. As soon as I sat in the Outback, I knew this would be my next car. Ed was great, explaining all the features to me. The car I wanted was not on the lot, so they had to search for it, but I had time. They had the exact car I wanted within a week and it even had a remote starter. SOLD! I dropped off my Passat yesterday and picked up my Subaru Outback afterward. I am not sure how long a delivery should take, but I was there for more than two hours, not because I had to wait, but because PREMIER SUBARU took such good care of me. Eric and Carlos went over the whole car with me, and Sherry Antoni made sure that my financing was just right! The best part . . . it started to snow when I had to leave in my new car. I got to drive my new Subaru home in the snow. BEST RIDE EVER!!!! Thank you, Premier Subaru. I am happy to be in your Subaru Family. I'm looking forward to the many years ahead. More

Great Eperience The no pressure relaxed atmosphere made car buying experience very pleasant. Follow up information and availability of the sales staff are a continue The no pressure relaxed atmosphere made car buying experience very pleasant. Follow up information and availability of the sales staff are a continued bonus. It is rare that a sales department cares as much after the sale as before. More

Purchase of new Subaru Outback My experience with everyone at Premier was terrific! Everyone worked to get my car to me as quickly as possible and to make the purchase quick and e My experience with everyone at Premier was terrific! Everyone worked to get my car to me as quickly as possible and to make the purchase quick and easy. Very helpful and friendly. I highly recommend this dealership. More

Customer Satisfaction #1 I speak often about the decline of customer service in the USA, traveling abroad for work often there is a noticeable difference between service and c I speak often about the decline of customer service in the USA, traveling abroad for work often there is a noticeable difference between service and care for a customer outside the US. That said, everyone at Premier Subaru has renewed my hope for the consumer who walks through their doors! From the minute we walked in the door we were welcomed, cared for, and attended to in a friendly, kind, and respectful manner - leading us to a quick and easy purchase! Thanks to all at Premier! David Tuttle & Bart Geissinger More

Well taken care of !! From the moment i arrived, the service from top to bottom was excellent. AJ was fantastic! Best business manager i have ever dealt with. Nicest expere From the moment i arrived, the service from top to bottom was excellent. AJ was fantastic! Best business manager i have ever dealt with. Nicest experence I ever had purchasing a car More

Exstremely pleased by expert salesperson Nothing but professional sales person took time to explain every thing to us. Everyone at Watertown Subaru was friendly . Honest people worked with us Nothing but professional sales person took time to explain every thing to us. Everyone at Watertown Subaru was friendly . Honest people worked with us! Will go back in 3 years fir sure. More

Friendly, attentive & fast! Went to 4 different dealers on Saturday (12/3), looking at CPO Foresters. Found one we liked at Premier in Watertown and took delivery Tuesday. Everyo Went to 4 different dealers on Saturday (12/3), looking at CPO Foresters. Found one we liked at Premier in Watertown and took delivery Tuesday. Everyone was professional, knowledgeable and responsive. Great experience! Though to much paperwork (not dealer issue). More

Friendly and comfortable experience Went for a test drive in the new Crosstrek and was very impressed with the professionalism and friendliness of the employees I came into contact with. Went for a test drive in the new Crosstrek and was very impressed with the professionalism and friendliness of the employees I came into contact with. Not too pushy, interested in the needs that I had in a car, and really worked with me to figure out what - in the future - would be my best options for getting a car from them. Suggested Costco discounts and what would be the most economical purchase for me. Very pleased and would definitely go back again. More

"Awesome car buying experience" We were dealing with a relatively new salesmen ,about 6 mo. in to the industry. A.J. was excellent!!! Our experience felt smooth and seamless with We were dealing with a relatively new salesmen ,about 6 mo. in to the industry. A.J. was excellent!!! Our experience felt smooth and seamless without any pressure. We will be returning for our next Subaru when the time comes. Thank you! More

An exceptional car buying experience. My family bought 3 Subarus here this year.That says it all. All of the visits were a comfortable low pressure buying experience. Totally above board. My family bought 3 Subarus here this year.That says it all. All of the visits were a comfortable low pressure buying experience. Totally above board. More