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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

June 16, 2017

First Subaru purchase! My husband and I were pleasantly surprised at how nice and knowledgeable Sarah was. It was our first time leasing and had alot of questions. She made More

by Christine
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherry Antoni, Sarah Ritenour
Jun 19, 2017 -

Premier Subaru Middlebury responded

Hello Christine, Congratulations on your first Subaru & welcome to the family! We greatly appreciate your five star review/rating. I am happy to hear you had a wonderful experience with us. Sarah & Sherry are both outstanding & we are honored to have them on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Best, Kerri Pacheco, Vice President/GM

June 15, 2017

First Car! Very difficult decision to make on what I want my first car to be. The people at Subaru did an excellent job describing the details of the Subaru. I g More

by wallm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk, Edwin Estrada
Jun 15, 2017 -

Premier Subaru Middlebury responded

Hello wallm4. Thank you for your five star review. Your feedback is greatly appreciated. I'm glad you enjoyed your car-buying experience with us. It was a pleasure serving you. Sincerely, Kerri Pacheco, Vice President / GM

June 14, 2017

A Wonderful Experience! Sarah Ritenour was very friendly, helpful, professional and courteous - it was a wonderful experience. Having been a long time customer of the previo More

by ESF338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Jun 14, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for your five star review/rating. I am happy to hear you had a wonderful experience with us. Sarah is amazing & we are lucky to have her on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco, Vice President/GM

June 14, 2017

First Subaru My first Subaru purchase was hands down the easiest and best car buying experience I've ever experienced. From initial contact through the financing I More

by salpic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colagiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich O'Loughlin, Sherry Antoni
Jun 14, 2017 -

Premier Subaru Middlebury responded

Hello, Congratulations on your first Subaru & welcome to the family! I am pleased to hear this was your BEST car-buying experience yet! At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping with us & we look forward to working with you again soon. Safe travels! Sincerely, Kerri Pacheco, Vice President/GM

June 12, 2017

5 Time Premier Custome As always, John Risk did a great job, he was very responsive helping me to. It the car I wanted within a 24 hour period and was consistently consider More

by RAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Risk
Jun 12, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to leave us a review regarding your experience with us. I am happy to hear John was able to help you. He is outstanding & we are honored to have him on our team. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco, Vice President/GM

June 11, 2017

New Outback Lease Salvatore was great! He got me into a new Outback lease with no hassle in under 2 hours. Great experience, I highly recommend them to everyone. More

by Amanda Farren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvatore Capodicci
Jun 12, 2017 -

Premier Subaru Middlebury responded

Hello Amanda, Thank you for your five star review. I am happy to hear you enjoyed your leasing experience with us. Salvatore is excellent & we are lucky to have him on our team. Thank you for recommending Premier Subaru in Watertown & we look forward to working with you again soon. Please enjoy your new Outback. Sincerely, Kerri Pacheco, Vice President/GM

June 08, 2017

Happy to be back After 14 years driving our 2003 Subaru Forester, we had to admit it was time to purchase a new car. However, we weren't ready to trade in our old gree More

by steve/janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Talbot, Jeff Irzyk, Sherry Antoni
Jun 09, 2017 -

Premier Subaru Middlebury responded

Hello Steve & Janet, We greatly appreciate your five star review/rating & we thank you for being a loyal customer. I am so happy to hear you had another excellent car-buying experience with us. Bob, Sherry & Jeff are all outstanding & we are honored to have them on our team. Thank you fore recommending Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new Forester. Sincerely, Kerri Pacheco, Vice President/GM

June 06, 2017

Positive and respectful I had a very good buying experience at Premier. We had researched vehicles on the Consumer Reports website and learned they had the vehicle we wanted More

by Annie17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colagiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also Joe, business manager, Edwin Estrada
Jun 07, 2017 -

Premier Subaru Middlebury responded

Hello Annie, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear so many of our employees were able to assist you successfully. We appreciate you shopping at Premier Subaru in Watertown & we look forward to working with you again soon. Please enjoy your new Outback. Sincerely, Kerri Pacheco, Vice President/GM

May 25, 2017

Very pleased with the service at Subaru Premier Watertown I went to Subaru Watertown a couple weeks ago. At the time, I wasn't sure I wanted to buy a certified vehicle or lease a new one. Having lost my hus More

by Grandmalhk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Managers Kevin and Carmine, Sherry Antoni, John Risk
May 25, 2017 -

Premier Subaru Middlebury responded

Hello Grandmalhk. Thank you for taking the time to submit your five star review. I am glad you enjoyed your time with us. It was a pleasure working with you. Sincerely, Kerri Pacheco, Vice President/GM

May 23, 2017

Friendly car buying experience Buying at Premier was actually pleasant. I never like a pushy sales guy or the back and forth of a ton of negotiation. I didn't have to deal with ei More

by Pleasantly Surprised
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci & Joe in Finance
May 23, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for your five star review. I am so happy to hear you enjoyed your experience with us. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Sal & Joe are both outstanding & we are honored to have them on our team. We appreciate you choosing Premier Subaru in Watertown & we hope to see you again soon. Safe travels! Sincerely, Kerri Pacheco, Vice President/GM

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