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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

July 18, 2017

our new car Our sales person Sarah was professional and did not mind answering all of our questions. The staff was also helpful and pleasant. We love our new 2017 More

by Diane,70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Jul 18, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your 4.8 star rating. I am pleased to hear you enjoyed your experience with us. Sarah is amazing & we are beyond lucky to have her on our team. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again soon. Please enjoy your new 2017 Subaru Outback. Sincerely, Kerri Pacheco, Vice President/GM

July 17, 2017

Wonderful experience I had a great experience buying a new 2017 Forester! Sarah was wonderful and explained all of the questions I had. Would definetly recommend this deal More

by Forester2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Ritenour
Jul 18, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review/rating. I am happy to hear you had a wonderful car-buying experience with us. Sarah is outstanding & we are honored to have her on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new 2017 Forester! Sincerely, Kerri Pacheco, Vice President/GM

July 07, 2017

Great experience We had a great experience from beginning to end. Sarah made the whole experience enjoyable--from the test drive to the back and forth to get all the p More

by TerryM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Jul 07, 2017 -

Premier Subaru Middlebury responded

Terry, we are so glad to hear that you had such a great experience with us here at Premier Subaru Watertown! Sarah really is great at making sure her customers get taken care of from the beginning of the car buying process, to the end. Enjoy your new vehicle and we look forward to seeing you again soon! Sincerely, Kerri Pacheco, Vice President/GM

July 06, 2017

Dream car! I would like to personally thank AJ Daluz and Joe Hernandez for being super helpful in helping me lease my brand new 2017 WRX. Even when I had my doub More

by Berto17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Daluz and Joe Hernandez
Jul 07, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review/rating. I am happy to hear you had an excellent leasing experience with us. AJ & Joe are both outstanding & we are honored to have them on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again soon. Please enjoy your new 2017 WRX. Best, Kerri Pacheco, Vice President/GM

June 29, 2017

Great Experience It was a pleasure to work with Sal on the purchase of our new Subaru. He was very helpful in picking out what we needed and we recommend anyone who v More

by bdjrtmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci
Jun 30, 2017 -

Premier Subaru Middlebury responded

Hello, thank you for taking the time to submit your five star review. I am glad Sal was able to assist you through your car-buying experience. He is one of our best salesmen. Thank you for shopping with us at Premier Subaru Watertown. We hope to see you again soon. Best, Kerri Pacheco, Vice President/GM

June 25, 2017

Great Experience Everyone was amazingly friendly and helpful. This was an awesome experience. They took all the time we needed to understand and become proficient with More

by Ray & Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Batista, Sherry Antoni, Sarah Ritenour
Jun 26, 2017 -

Premier Subaru Middlebury responded

Hello Ray & Dawn, Thank you for taking the time to leave us such a wonderful five star review. I am happy to hear you had a great experience at our dealership. We are lucky to have an excellent team who all love what they do. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Take care, Kerri Pacheco, Vice President/GM

June 23, 2017

Time well Spent.. The Subaru Team of John Risk and..wait for it..Carlos Batista, spent over 4 hours on 6/22 making sure I picked the Perfect car for me.John Risk sold m More

by jack Wright
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Batista...showed great patience with 2 test drives, hands on help with Technology.., John Risk
Jun 26, 2017 -

Premier Subaru Middlebury responded

Hello Jack, We appreciate your feedback as well as your five star rating. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels! Best, Kerri Pacheco, Vice President/GM

June 22, 2017

honest Edwin was so honest and up front with us on the price. I did not have to p[at the game with the price and the trade in. There were two small scratches More

by hubbardbrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez, Jeff Irzyk, Edwin Estrada
Jun 22, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for being a loyal customer. We greatly appreciate it. I am happy to hear you enjoyed your experience with us. Edwin is outstanding & we are honored to have him on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Best, Kerri Pacheco, Vice President/GM

June 17, 2017

Subaru Purchase Edwin was very helpful and to the point with giving me the information I wanted to know about making my vehicle purchase. Very good customer service a More

by rjs222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Estrada
Jun 19, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Edwin is excellent & we are very lucky to have him on our team. We thank you recommending Premier Subaru in Watertown & we look forward to working with you again soon. Best, Kerri Pacheco, Vice President/GM

June 16, 2017

Update to last review I took my car for a simple oil change on June 5 couple days later it might garage and all the oil leaked out in my garage call then they came and t More

by Nina1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyrstal
Jun 16, 2017 -

Premier Subaru Middlebury responded

Hello Nina, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We were happy to help & fix the problem. We appreciate you recommending Premier Subaru in Watertown & we look forward to working with you again soon. Safe travels! Best, Kerri Pacheco, Vice President/GM

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