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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown ...
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

August 04, 2017

Excellent It was amazing. Great people. Especially Sarah. She is by far the best sales person I have ever dealt with. I would definitely recommend going to see More

by Dsan2248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Aug 07, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am delighted to hear you had a pleasant experience. Sarah is a superb employee and we are happy to have her on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Sincerely, Kerri Pacheco Vice President and General Manager

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August 03, 2017

Satisfied customer Experience with buying our new car was good. Everyone is nice and friendly. Process of buying a new car went quick and smoothly. Drove my Subaru Fores More

by Red Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci, Jeff Irzyk
Aug 03, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am happy to hear you had a good experience & love your new vehicle. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels. Sincerely, Kerri Pacheco Vice President and General Manager

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August 03, 2017

2011 3.6R Outback, Salesman Patrick Very courteous, and reasonable. Salesman and team were putting effort into getting me my best options, and made what I thought would be an unpleasant More

by 3.6outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colagiovanni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, Carmine, Sherry Antoni
Aug 03, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for your 4.2 star review, we greatly appreciate it. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

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August 02, 2017

Above and Beyond Recently I bought a new car from Premier Subaru in Watertown. I shopped around and reviewed a lot of different dealerships but was pleasantly surpris More

by ericg
Recommend Dealer
Yes
Employees Worked With
Rich O'Laughlin, Carmine Valentino, Sherry Antoni
Aug 02, 2017 -

Premier Subaru Middlebury responded

Eric, We greatly appreciate your five star review. I am happy to hear so many of our employees were able to assist you successfully. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

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July 30, 2017

Amazing New Car! My hubby and I just leased a 2017 Outback (former owner of one)....omg; it is like driving on a cloud, especially compared to my "old" one!!!---We lik More

by Marybeth T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine (manager), Eric Daluz (Delivery Coordinator), Sherry Antoni, Sarah Ritenour
Jul 31, 2017 -

Premier Subaru Middlebury responded

Marybeth, We appreciate your five star review. I am happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again soon. Please enjoy your new 2017 Outback. Sincerely, Kerri Pacheco Vice President and General Manager

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July 30, 2017

New car purchase Everyone courteous respectful and helpful. A good experiece with this new cas purchase I'm not a wordy person. Therefore not much more to say. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Sherry Antoni, Sarah Ritenour
Jul 31, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for your five star review. I am happy to hear you enjoyed your car-buying with us. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

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July 25, 2017

Exceptional Service Buying a new car can be stressful, but working with Premier Subaru (Watertown) was a pleasure. From the initial greeting to working with John Risk, Je More

by Alice
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk, John Risk
Jul 26, 2017 -

Premier Subaru Middlebury responded

Alice, thank you for the review, we really appreciate it! We are so glad to hear that you had a stress free experience with us. Jeff and John are really great with making sure their customers are comfortable and well taken care of. Thank you so much for sharing your experience with Premier Subaru Watertown and we look forward to seeing you again soon! Best wishes, Kerri Pacheco, Vice President / GM

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July 24, 2017

New car Recent experience in picking out my new car was very good. Sales staff was courteous and attentive with quick response to all questions. Every aspect More

by Resqnine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Longhi, carmine- manager, Jeff Irzyk
Jul 26, 2017 -

Premier Subaru Middlebury responded

Resqnine, we really appreciate your feedback and are glad to hear that you had a good experience with our team. Enjoy your new vehicle and we look forward to seeing you again soon! Best wishes, Kerri Pacheco, Vice President / GM

July 24, 2017

Outstanding , courteous, professional Patrick Longhi was my consultant and cars salesman . He was so enjoyable to be around . He's enthusiastic, he hustles, he's has great interpersonal si More

by Cheech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Longhi , Sherry Antoni, Bob Levesque
Jul 26, 2017 -

Premier Subaru Middlebury responded

Thank you so much for the review and the 5-star rating. We know that the car buying experience can be intimidating, so we are glad to hear that your visit with us at Premier Subaru Watertown went smoothly. It is our goal to make the process as easy as possible for each of our customers. Thank you again for the review and we hope to see you again soon! Sincerely, Kerri Pacheco, Vice President / GM

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July 20, 2017

Helped us get the car that was the best fit for my wife Ed was very helpful in answering all our questions and bringing us up to date on all the latest features, especially the advanced electronics, in our More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk, Edwin Estrada
Jul 21, 2017 -

Premier Subaru Middlebury responded

Mark, thank you for the 5-star rating and review, it is greatly appreciated! Ed is great at making sure all of his customer's questions and concerns are answered. We are truly honored to have Ed as a part of our team, and are extremely grateful for his service! Thank you again for the review and we hope to see you again soon! Sincerely, Kerri Pacheco, Vice President / GM

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