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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

September 11, 2017

Sales Thank you, Gary...for a pleasant and unforced experience buying a car! I didn't feel pressure or rushed in any way. Thanks to Rich for his extra help More

by Kara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Antoni, Rich O'Loughlin, Gary Hendrickson, Carlos Batista
Sep 12, 2017 -

Premier Subaru Middlebury responded

Hello Kara, Thank you for you wonderful five star review. I am happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Drive safe. Sincerely, Kerri Pacheco Vice President and General Manager

September 08, 2017

Excellent AJ explained everything that we really need to know to the car that we want to purchase. He's approachable and very knowledgable about the product. More

by Chedom170403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Daluz
Sep 08, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am pleased to hear you had an excellent experience with us. AJ is a great employee & we are so lucky to have him on our team. Thank you for visiting Premier Subaru in Watertown & we look forward to working with you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

September 05, 2017

Unbelievable !!! This was my best experience from a car dealer I've had. And I've had many. Sarah & Joe made us feel right at home. They bent over backwards to help us More

by Necchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez - finance, Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am so happy to hear you had the BEST car-buying experience with us! Sarah & Joe are both outstanding employees & we are honored to have them on our team. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

September 05, 2017

Not my first time This wasn't my first time dealing with Premier Subaru and Sarah and won't be my last. Sarah was a pleasure to work with, overall great service! More

by FBT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for being a loyal customer. We greatly appreciate it & welcome back! We are happy to hear you had great service! Sarah is an outstanding employee & we are honored to have her on our team. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

September 03, 2017

Pleasent Experience Subaru has a reputation and our expectations were high when we entered the Waterbury dealership. We were met by Ed as we entered and instantly felt w More

by raanscsj8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Batiata showed us how to operate all the features of the car and was extremely patient and explained everything till we understood it!, Sherry Antoni, Edwin Estrada
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to leave us a five star review & rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new Subaru! Sincerely, Kerri Pacheco Vice President and General Manager

September 02, 2017

no need to haggle I was in the market for an Outback 3.6R Touring earlier in the year and Premier was one of 4 dealerships I reached out to. I put my plans on hold onc More

by bvc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am pleased to hear you had a positive experience with us. Sarah is an excellent employee & we are honored to have her on our team. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels. Sincerely, Kerri Pacheco Vice President and General Manager

September 02, 2017

SEE BELOW Great group of very professional, no nonsense, trustworthy people. I was in need of a new vehicle and I've always HATED the dickering, face to face as More

by rustyrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci, Joe (finance?)Hernandez (?), Sal Capodicci
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I am happy to hear you had an excellent car-buying experience with us. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

September 02, 2017

Comfortable buying experience We had been searching for a used 3.6R Limited Outback and found a good candidate at Premier Subaru of Watertown. Our sales consultant, AJ Daluz, was v More

by Bob & Greta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Antoni, Brian Canell, Aj Daluz
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello Bob & Greta, We greatly appreciate you taking the time to leave us a five star review & rating. I am happy to hear you had a comfortable trading/purchasing experience with us. AJ is an excellent salesmen & we are honored to have him on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new 3.6R Limited Outback! Sincerely, Kerri Pacheco Vice President and General Manager

September 01, 2017

Excellent Sales experience Sal Capodicci,Sherry Antoni, and Carlos Batista were all magnificent. They were each knowledgeable, courteous, personable and easy to deal with. The l More

by 1Potato2#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capoccidi, Sherry Antoni
Sep 01, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for your five star review. I am happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

August 13, 2017

Happy customer An overall pleasant car buying experience. Sarah was helpful, informative, personable, and knowledgeable about the product. All this without being pu More

by Cwzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Aug 14, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I am pleased to hear you had a pleasant car-buying experience with us. Sarah is an outstanding employee & we are honored to have her on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels. Sincerely, Kerri Pacheco Vice President and General Manager

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