Premier Subaru Middlebury

Subaru Great experience, super efficient, friendly... competitive pricing. The folks I. This dealership have it together, clearly a team of excellent people Great experience, super efficient, friendly... competitive pricing. The folks I. This dealership have it together, clearly a team of excellent people working to ensure your satisfaction as a valued customer. More

No hassle,no pressure and no BS. Expected the usual hard sell technique used by most dealerships.You know,'if you buy it now it's this price,but if you wait till tomorrow it will cost Expected the usual hard sell technique used by most dealerships.You know,'if you buy it now it's this price,but if you wait till tomorrow it will cost you this much more".Not once did I feel any pressure to buy anything.Just straight forward answers to any questions I had.Sarah was the sales rep and a pleasure to work with.Decided to purchase a new 2018 Crosstrek.(my wife and I).I mention my wife because two days after receiving the car,she decides to kiss the side of the garage with it,tearing off the front fascia and signal light.(Happy Birthday Gina).I brought the car back to the dealer to get a quote on the damage.Sarah met me at the door and immediately contacted the service dept.At the service dept. I met Stephanie who said she would have someone look at it right away.I waited in the show room and was told my car was ready.Thinking I would get a quote for up to $1,000$,the car was already repaired.Total cost for parts and labor. $107$.Unbelievable.Any other dealer would have tried to sell me a whole new front fascia and signal light wireing harness.The tech that worked on the showed me exactly what he did.Fantastic job in saving me money.In conclusion Premier Suburu has the total package.You can't go wrong buying from them. Ken and Gina Taylor,Oxford,Ct. More

Easy and fast Went there on a Monday and came out with a new Subaru Impreza the same day! Got an awesome deal with the price of the car and my trade in... John Risk Went there on a Monday and came out with a new Subaru Impreza the same day! Got an awesome deal with the price of the car and my trade in... John Risk was helpful and Carlos Batista was great in setting up my Bluetooth, CarPlay and the functionality of the interior. More

Knowledgeable staff with no pressure sales tactics. Staff was friendly and knowledgeable, there were no pressure tactics. They had the answers to all of my questions an explained everything in detail u Staff was friendly and knowledgeable, there were no pressure tactics. They had the answers to all of my questions an explained everything in detail until I fully understood. More

Made it easy to buy a car! Sal and everyone at Premier made it soooo easy to make this purchase. They were able to answer all of my questions and explained EVERYTHING that I nee Sal and everyone at Premier made it soooo easy to make this purchase. They were able to answer all of my questions and explained EVERYTHING that I needed to know to make an informed purchase. I would HIGHLY recommend visiting this dealership. More

Saved the day! After having a terrible customer service experience with a different dealer in CT, I decided to reach out to Premier and explain my situation. I live After having a terrible customer service experience with a different dealer in CT, I decided to reach out to Premier and explain my situation. I live in New York and didn't want to make a 2 hour trip to be low balled on my trade in and discover hidden fees in my bill of sale. I originally spoke to Michael in the internet sales dept. He immediately understood my concerns and gave me straightforward pricing and answered all my questions in a timely manner. He put me in touch with Rich and Joe in finance. Joe helped us with the financing on the phone and finalized everything the next day. As soon as we got to the dealership everyone introduced themselves and worked as a team to make our buying experience superb. Carlos went over all the ins and outs our new Crosstrek had to offer and was super patient. I would highly recommend this dealership and make the 2 hour drive to purchase my next Subaru. More

Straight and to the point I'm not a youngster but I do appreciate the fact that Premier provides a wealth of info on its website and allows you to know not only about the model I'm not a youngster but I do appreciate the fact that Premier provides a wealth of info on its website and allows you to know not only about the models but also about individual models that they have in-stock, thus allowing you to be fully informed when you get there. There's nothing worse than those dealers whose websites say "call". Who wants to do that before you know what's what? Not me. More

Easy and Hassle Free Experience As parents to two young children (2 year old and an 8 month old), efficiency is key when working with a dealership. Premier Subaru was excellent. We As parents to two young children (2 year old and an 8 month old), efficiency is key when working with a dealership. Premier Subaru was excellent. We were lucky to work with Patrick Longhi. He immediately welcomed us and our children. Our son played in one of the cars the whole time while Patrick didn't bat an eye when my daughter began to fuss. I felt very comfortable leasing my Subaru with Premier in Watertown. When we picked up the car, we forgot to give Patrick the extra keys for the car we were turning in. We left quickly because our children were getting fussy. Patrick was so great about it and had us come back at another time that was convenient for us. When I was able to make it back he sat with me and thoroughly explained all of the features. It felt nice to work with someone so patient and understanding. He also was able to text me information and work over email which is very helpful. We will definitely work with this dealership again. Carmine Valentino worked out the numbers for us and we felt very comfortable with his estimates. They were accurate and we weren't surprised at the time of our final purchase. He offered some great suggestions and we felt like he was someone we could trust. More

Love this dealership! This is the third Subaru Outback I have purchased from Premier; love this dealership and the people who work there! They are why I keep coming back! This is the third Subaru Outback I have purchased from Premier; love this dealership and the people who work there! They are why I keep coming back! More

Great experience AJ was very patient and understanding with my car situation and needs vs. Finance. And even though i decided not to buy a car, he did help me after th AJ was very patient and understanding with my car situation and needs vs. Finance. And even though i decided not to buy a car, he did help me after the fact as well. Great sales person. Also, John was understanding and helpful. I would recommend the salesperson amd dealership. More