Premier Subaru Middlebury

Great experience I highly recommend this dealership if you are looking for a new car. Patrick went above and beyond to help us get the right car for us. Excellent cust I highly recommend this dealership if you are looking for a new car. Patrick went above and beyond to help us get the right car for us. Excellent customer service, super friendly and professional. Sherri from finance was also great and really helpful. More

A seamless transaction Sarah Ritenour was a joy to work with. She was very knowledgeable about her vehicles and explained them thoroughly. We were especially interested in t Sarah Ritenour was a joy to work with. She was very knowledgeable about her vehicles and explained them thoroughly. We were especially interested in the safety options which were new since our last Subaru. Sarah gave us all the time we needed and demonstrated all the features. One question she couldn’t answer immediately, but within 5 minutes she had tracked down the information and relayed it to us. Because we selected a combination of color and options that was not in stock, it took a while to complete the purchase. She kept us regularly informed of the status of our order and kept the transaction running smoothly. Sarah is a complete professional and we would totally recommend her. Carlos Batista is the technology genius. After the sale was completed, he spent about an hour demonstrating all the computerized features (and others too). He was very patient with two techno-phobics, explaining all the new features and setting up the interface between the car and our phone. He told us to call him if we needed any further help. When coming home from the dealership we receive a phone call through the car’s blue tooth when we were about a block from our house. We live in an area notorious for very poor cell service and fairly regular power outages. We can’t receive cell calls at home and frequently have to wait extended periods for text messages to transmit, however in the car, we were able to keep the signal. This gives us a viable way to communicate if we lose our landline, a nice and totally unexpected bonus. More

Fast and Painless Thank you to everyone there who helped me buy my new car! I love it! Service was fast and Patrick is very knowledgeable about the cars. Thank you! Thank you to everyone there who helped me buy my new car! I love it! Service was fast and Patrick is very knowledgeable about the cars. Thank you! More

I was dreading having to buy a new vehicle I really was putting off looking for a new vehicle. Once I narrowed down the brand I started visiting other Subaru dealers. I ultimately settled with I really was putting off looking for a new vehicle. Once I narrowed down the brand I started visiting other Subaru dealers. I ultimately settled with Premier for multiple reasons. They weren’t pushy on just trying to sell me a new car. John Risk wanted to make sure my decision made sense for my needs. He didn’t pressure me even when it was bitterly cold outside. We drive multiple cars and even models before I finally decided. I love that you don’t need to negotiate. The prices are set for what you decide on. I would absolutely purchase another vehicle from Premier. Joe in the finance department was so knowledgeable and helped to make decisions without just trying to sell me on more upgrades. A very surprising and enjoyable experience. Thank you More

Loved Joe in the Finance Department. He made sure all paperwork was in order for our arrival. Dealing with him was an absolute pleasure. 100% confidence in in the Finance Department. He made sure all paperwork was in order for our arrival. Dealing with him was an absolute pleasure. 100% confidence in his support of us a customer. More

Couldn't be better How many people like their car dealer? This dealer just surprised me. It was a good experience; not the high-pressure TV version of buying a car. How many people like their car dealer? This dealer just surprised me. It was a good experience; not the high-pressure TV version of buying a car. AJ suited me perfectly...low key and a good listener...well informed across the board. This is my first ever new new car and I'm 67 yrs old...so quite a thrill to upgrade from off-lease used. The zero percent financing is what helped. Test drive was easy...to familiarize myself with all the additions to the Forester since my 2004. Fourteen years on the road and still going...but time for something current to take me on a few long trips in the near future. And I love that back-up camera! The whole dealership was easy and on task. A busy place with very good people in all the departments. Allow some time for the whole process to complete including financing. I took a break for lunch, but I drove away with the car the same day! How common is that? My feeling is Premier dealerships are in for the long haul. They sell, support, service, help and then, hopefully, sell you another car some day? In New England, you can't beat the Subaru AWD. I'll be back at age 82 for my next one. Relax. Ask for AJ. Have a great experience. More

Highly Recommend I worked with Sarah at Premier and financing was done by Joe. I bought a brand new 2017 Impreza Sport and I could not be happier. I currently am a col I worked with Sarah at Premier and financing was done by Joe. I bought a brand new 2017 Impreza Sport and I could not be happier. I currently am a college student and they both looked at the best options/packages and it turned out I was better off buying new than used due to end of month/end of year deals! My Dad has had horror stories at other dealers on the same strip and he was more than happy with the clarity, transparency, and all fees that were being applied. I definitely recommend!!! Everyone was very compassionate and considerate of my situation. More

Professional & Frendly John, Carlos and Sherry were the team that everyone should use when visiting Premier Subaru. John's overall knowledge and honesty combined with Carlos John, Carlos and Sherry were the team that everyone should use when visiting Premier Subaru. John's overall knowledge and honesty combined with Carlos' expert hands on IT introduction and Sherry's professional/friendly financial guidance make Premier Subaru the dealership you will want to seek out when buying your next car. More

Very easy and stree free the whole process was very easy and stress free. No playing games with all sorts of add ons etc. Was treated great! Patrick took very good care of hel the whole process was very easy and stress free. No playing games with all sorts of add ons etc. Was treated great! Patrick took very good care of helping me get the vehicle I was interested in. More

I believe I got a true deal! Everyone was wonderful, Sarah was friendly, warm, funny, answered all my questions and got me to relax enough to buy it the same day. The sales manage Everyone was wonderful, Sarah was friendly, warm, funny, answered all my questions and got me to relax enough to buy it the same day. The sales manager who closed the deal was wonderful too. Before I selected my car, I did internet research on the Subaru and for me it was a synchronizing experience with the car I chose. This is because I had been researching all the dealerships in the tri-state area and found a few on the internet I was interested in, the particular car I did select was the same one i kept going back to. When I was testing the car I was shocked to find that it was the same car I looked at many times over a 2 month period--that's when I knew that it was the one. Sherry the Finance Manager was friendly,warm, knew her business and positive. Was good to work with and got me to relax. I hope this good service continues and if the brand lives up to its name, (my first foreign car before), and the dealership, then in the immortal words of Arnold Schwarzenegger "I'll be back"! Thank you all! AngeloT More