Premier Nissan of Harvey

This dealership offers Excellent customer service I will continue to do business with this company continue to do business with this company More

Nice people. They corrected mistakes and were very informative about what happened. I will come back. They corrected mistakes and were very informative about what happened. I will come back. More

I had previously purchased two new cars from Ray Brant Nissan and financed three new cars with Nissan Finance. I was extremely upset when I was told the interest was nine percent. When I said we were wa Nissan and financed three new cars with Nissan Finance. I was extremely upset when I was told the interest was nine percent. When I said we were walking out, the rate went down to 4.9 percent. With further discussion the rate came down to 4%. We were told they had no inventory of Muranos we wanted and could not get one, so we were walking out., Then they said they found one. At this point we’re getting frustrated. We had been there. for two hours already. We were then told they wanted a check for $5,000 before they could get the car. We eventually agreed, even though other ships only wanted $1,000, When we finally got to see the car two days later,we were then told we could not get roof rails that we wanted because we were getting the moon roof package. We then saw that there were no security wheel lug nuts. We demanded they be installed. They complied. We also saw that ther was no sun tinting on the upper portion of the windshield. I was surprised since our older Murano had it. I guess that happens you “Buy a car without seeing it. It took us three days to get the car, speak about frustration. I understand there is a supply shortage, but why does a customer still have to pay extra money because the dealership Han no inventory. I have never had such a poor and frustrating experience in all my years of buying cars. We were actually tag teamed by two salesmen. I will not go through that experience again. So much for valuing customer loyalty. David Kalosky More

We just had a bad battery but the service adviser was great! He walked us through the process and got us out quickly! great! He walked us through the process and got us out quickly! More

Tim Derrius Brandi were all great! Tim knowledge and all 3 great customer service skills! Tim knowledge and all 3 great customer service skills! More

Thanks to everyone at the dealership for assisting me with purchasing my Nissan Rogue ❤️ ! I appreciate all of you ! with purchasing my Nissan Rogue ❤️ ! I appreciate all of you ! More

I went in to get my oil changed and they didn’t refill my washer fluid!! washer fluid!! More

Outstanding Service; the employees go out their way to accommodate their customers; and address your issues. accommodate their customers; and address your issues. More

Once I was checked into service center, the Service representative took all my information that was need and started the process. All my services was done promptly and timely. Thanks representative took all my information that was need and started the process. All my services was done promptly and timely. Thanks More

I do not like that there is fee to use a debit card for service fees. service fees. More