Premier Nissan of Harvey

Service review Phil was great his customer service was welcoming. I will be going back to see Phil for all my derive needs. Thanks Phil the coffee was great too! Phil was great his customer service was welcoming. I will be going back to see Phil for all my derive needs. Thanks Phil the coffee was great too! More

Lease swap out Glenn Tatman at Ray Brandt Nissan is one of the most helpful and experienced salesmen in the car sales industry. I have leased from him twice, and bot Glenn Tatman at Ray Brandt Nissan is one of the most helpful and experienced salesmen in the car sales industry. I have leased from him twice, and both times it was a seamless and pleasant process. Not what you typically imagine when going in to get a vehicle. I will be very sad when he retires. More

unprofessional work knowingly installed inferior parts or poor installation of parts..Eight total trips to the service department and the problem still exist. I opened a knowingly installed inferior parts or poor installation of parts..Eight total trips to the service department and the problem still exist. I opened an incident review and waiting for response. More

The most horrible service I’ve ever received I will never own a Nissan again due to this experience. Car was in repair for over a month yet I was only given a two day rental. I was informed my tr I will never own a Nissan again due to this experience. Car was in repair for over a month yet I was only given a two day rental. I was informed my transmission needed to be replaced and would cost me over $5,000 but coverage was “found” for it as an extended warranty. The repairs were completed w/ a recommended tune up and I was informed to come and pick up my vehicle. Due to being out of town, I paid and had a family member pick it up, but it was returned not even 10 mins later due to the transmission still not acting properly. I was informed it needed another transmission and it would be replaced at no cost to me. After a 2nd transmission was installed I was informed my vehicle still was not running properly and it was giving an error code that only one other vehicle in the nation was giving and further review was needed. I was later informed the engine mount and engine harness needed to be replaced due to battery corrosion which caused damage to the above and is the reason for all of the problems with my vehicle. I contacted Nissan Consumer Affairs and they made a decision to assist with 60 percent of the repair cost which at this point was quoted at $3500.00, and they negotiated 2 days of rental for me. I gave permission for the final repairs to take place as I was in need of my vehicle and needed it to drive back home to TX.  I was informed I would receive a call once the parts were in. I was also informed I would be notified to pick up a rental/loner vehicle but I was not called at all. I had to follow up with them, as I have been this entire time. During this whole ordeal I dealt with a death in the family, and informed them of such so that my vehicle issues and poor customer service issues could be resolved, but to no avail was I offered any remorse or assistance.  To conclude I ended up paying $1055 for the final repairs, was not offered any condolences or apologizes for their downfalls in the customer service and pure human decency department. The customer service I received was barbaric, to say the least. I will NEVER EVER utilize this dealership, any Ray Brandt dealership, or any Nissan Dealership ever again in this life, and I will NEVER own another Nissan as well.  Sincerely and completely done with Nissan,  Brandi Castine More

Amazing Everyone was very nice, professional and very helpful. They were able to answer all of my questions. Service advisor John Sens was amazing. My vehicle Everyone was very nice, professional and very helpful. They were able to answer all of my questions. Service advisor John Sens was amazing. My vehicle was serviced in very timely manner. More

Perfect service Top service department. Number one in the city. I would recommend this dealership to anyone and everyone that I know. I will be back soon. Top service department. Number one in the city. I would recommend this dealership to anyone and everyone that I know. I will be back soon. More

Tire rotation and oil change. I went in for an oil change and tire rotation. Service was efficient.. great Job? Everyone is courteous and helpful. It's always a pleasant encounter. I went in for an oil change and tire rotation. Service was efficient.. great Job? Everyone is courteous and helpful. It's always a pleasant encounter. More

Great Customer Service I love Ray Brandt Nissan.. I’ve had 3 cars through them so far & its been a great run doing business through them from 2009 until now. Highly recommen I love Ray Brandt Nissan.. I’ve had 3 cars through them so far & its been a great run doing business through them from 2009 until now. Highly recommend that even if it’s your 1st purchase or lease to go through them. They’re all about YOU! More

Watch out for hidden price We agreed on a price for a truck I signed went home and noticed on my bill of sales the sale of the truck had changed.When I called they then mentione We agreed on a price for a truck I signed went home and noticed on my bill of sales the sale of the truck had changed.When I called they then mentioned to me about a added price.They added an additional $3000 for some non service and change the sale $3000 more. I will never visit another Ray Brandt dealership again. More

Great deal! The salesperson Eric Jackson, Joshua Sales Manager and Finance Reco was very help in making my second deal a success. My 2019 Kicks is ride nice. The salesperson Eric Jackson, Joshua Sales Manager and Finance Reco was very help in making my second deal a success. My 2019 Kicks is ride nice. More