Premier Nissan of Harvey

Did not take care of the customer Today I went to ray brandt Nissan to buy a new 2019 Altima 2.5 sv online the listing price was 19,693. I sat down with a sales man who showed me the Today I went to ray brandt Nissan to buy a new 2019 Altima 2.5 sv online the listing price was 19,693. I sat down with a sales man who showed me the car and was ready to sale the car but the sales manager and the general manager said it was a mistake and the car shouldn't be price at that and did not want to sale me the car for the listed price online ray brandt nissian did not take care of the customer. they did not stand behind the price online I will never shop here or recommend any one else to buy from ray brandt nissian at 4000 lapalco blvd Harvey, 70058. More

Great professional courteous service Folks there are very knowledgeable, courteous, not pushy and friendly. Especially our salesman, he was the best. This is the 3rd car I have purchased Folks there are very knowledgeable, courteous, not pushy and friendly. Especially our salesman, he was the best. This is the 3rd car I have purchased with the same salesman, and I will buy future vehicles from him. The finance gentleman was very knowledgeable also. More

Excellent service Mr. Tyler was very professional he checked my car in, it didn't take long to service it. I liked the service he provided with a smile. Mr. Tyler was very professional he checked my car in, it didn't take long to service it. I liked the service he provided with a smile. More

Very professional, informative, was treated with courtesy an Please bring your vehicle, to Nissan for your check ups! They take care of EVERYTHING! Nissan is located conveniently on the westbank! The parts are p Please bring your vehicle, to Nissan for your check ups! They take care of EVERYTHING! Nissan is located conveniently on the westbank! The parts are pricey to repair at dealeship, but worth it, since the mechanics are very knowledgeable. More

Excellent customer service The service we received was exceptional. We definitely could feel the urgency to satisfactorily resolve our problem. We were definitely satisfied wi The service we received was exceptional. We definitely could feel the urgency to satisfactorily resolve our problem. We were definitely satisfied with the outcome. If only every business would provide this level of service. More

Good service I was greeted by a technician as soon as I arrived. He was friendly and knowledgeable. I was out with in an hour. I definitely will return. I was greeted by a technician as soon as I arrived. He was friendly and knowledgeable. I was out with in an hour. I definitely will return. More

Service I brung my truck in for service the service Writter talked to me I told him what I was here for and gave him keys and they took my truck and took care I brung my truck in for service the service Writter talked to me I told him what I was here for and gave him keys and they took my truck and took care of everything I came in for couldn’t ask for quicker r better experience. More

AWESOME! Not Perfect My overall experience was awesome! I walked in on a Monday morning, went on an amazing test drive, and allowed my sales man to work with my bank to co My overall experience was awesome! I walked in on a Monday morning, went on an amazing test drive, and allowed my sales man to work with my bank to come up with the perfect deal! The service was fast and efficient!... Not Perfect, On the test drive I notice the "Tire Pressure" light was on, I asked the sales man about it and he insured me he would take care of it. When I picked up the car the light was off, less than 48hrs, the light was back on. I reached out to my salesman and the issue still haven't been resolved. I believe my salesman just went and put air in the back right tire just to get the light off :( More

Fabulous Service Center! On Wednesday, August 7, 2019, I went to the Ray Brandt Nissan service center. Upon arrival I’m sure you were able to see I was slightly aggravated. A On Wednesday, August 7, 2019, I went to the Ray Brandt Nissan service center. Upon arrival I’m sure you were able to see I was slightly aggravated. And I was. After having tried multiple times to make the NissanConnect app work for my vehicle, I truly was. You, along with many on your staff, greeted me. It was you who explained the app should be easily configured by me. However, since I was having trouble you first ensured I was the owner (which was quickly verified by the nice young lady whose name has slipped my mind). Upon verification, she tried everything in her power (using my phone) to make the app work - but to no avail. She then gave me the 1-800 number to customer service to have them assist me in ironing out the kinks. Unbeknownst to me, Pete, you were doing the very thing I was doing (getting customer service on the line). You had actually gotten further than I had and invited me to your office to complete the call. This kind of service and professionalism, above and beyond the norm, deserves recognition and is most appreciated by this first time Nissan owner and therefore first time recipient of Nissan’s customer service. Keep doing what you do and I’m certain the service center will continue to run smoothly and efficiently. Thanks for everything! More

Great experience I had a great experience my sales person was awesome. He helped me pick out the perfect car. He setup my nissan connect with his tablet and scheduled I had a great experience my sales person was awesome. He helped me pick out the perfect car. He setup my nissan connect with his tablet and scheduled my first service appointment. Everyone else was great. I walked in and out everything done in one day. Great experience! More