Premier Nissan of Harvey

Perfect Everything was great never have any trouble when I visit the service department.Now the problem I have I'd with this review portion your going to make Everything was great never have any trouble when I visit the service department.Now the problem I have I'd with this review portion your going to make someone write more then necessary More

Service I absolutely LOVE the people at Ray Brandt Nissan. I will ONLY deal with that location when it comes to my vehicle. The staff is always so very kind. I absolutely LOVE the people at Ray Brandt Nissan. I will ONLY deal with that location when it comes to my vehicle. The staff is always so very kind. More

Oil Change I dropped my car off on a Saturday morning to get an oil change, they did it in less than 30 minutes! Thanks for the great service! And I love the fac I dropped my car off on a Saturday morning to get an oil change, they did it in less than 30 minutes! Thanks for the great service! And I love the fact that they email you your multi point inspection report! More

2019 Nissan Maxima Platinum Our Salesman Michael was extremely knowledgeable about the full features that were available on the Nissan Maxima we ultimately purchased. Brandon in Our Salesman Michael was extremely knowledgeable about the full features that were available on the Nissan Maxima we ultimately purchased. Brandon in the finance department had everything ready and explained all of information to the smallest detail. More

Excellent! Don has always given excellent service. I've been dealing with Don for years. I would recommend anyone needing service to see Don. A valuable asset to Don has always given excellent service. I've been dealing with Don for years. I would recommend anyone needing service to see Don. A valuable asset to the company. More

quick effeciant service whould recommend to any and everyone Good quick service very helpful staff.A nd the doughnuts and coffee als o rate high.Till next time whould recommend to any and everyone Good quick service very helpful staff.A nd the doughnuts and coffee als o rate high.Till next time More

Trying to Rip Me Off I bought my car in for service and to have my sunroof and shield on the back window that was getting stuck. Nina called later that afternoon stating s I bought my car in for service and to have my sunroof and shield on the back window that was getting stuck. Nina called later that afternoon stating service was done and that she had some bad news, my extended warranty only wanted to cover the motor and the entire shield needed to be replaced at my expense of $700. I explained to her that didn't make any sense to me, why would the shield need to be replace if the motor is bad. I had to called my extended warranty company, to get the shield covered, they also explained to me that if the motor is bad why does the entire shield needs to be replaced but they agreed to cover the expense. Next call from Nina stating I would owe for a diagnostic fee for checking the sunroof, I again asked her if my vehicle had 10 problems would each one have a diagnostic fee, she stated that most times they would help customers out and not charge, so in my case she decided I would be the one to charge. Had to call my warranty company again, was told that there should've been ONLY one diagnostic fee because it's paid hourly and both of my problems should've fall within that time frame. So do I think Nina was trying to rip me off, OF COURSE. Next issue I had to bring my car back due to the parts needing to be ordered. Returned the following Monday, I get a call from Nina stating that Nissan sent the wrong parts and that my car wouldn't be ready until Wednesday afternoon, at this point I'm not to happy, I had to ask for a rental car, make several phones calls to my warranty company to get things covered. I finally picked up my car and the receipt didn't match what I was originally given, I questioned it and was told my signature wasn't needed and once she got everything straight she would mail me a correct copy to this day still haven't received it. More

New SUV purchase Daniel Austin, salesperson, was very helpful, knowledge, and courteous. When we were searching for a Nissan Armada on online, we came across 1 availab Daniel Austin, salesperson, was very helpful, knowledge, and courteous. When we were searching for a Nissan Armada on online, we came across 1 available at Ray Brandt Nissan. Daniel made sure it was there and we went the next day for it 2018 Nissan Armada SL. The process was smooth and straight to the point. I will recommend my friends & family to your car dealership to see Daniel. More

Disappointing The sales person was fantastic but the finance person was rude and unprofessional. Legitimately she felt rushed but I was in a bit of a hurry. She got The sales person was fantastic but the finance person was rude and unprofessional. Legitimately she felt rushed but I was in a bit of a hurry. She got all buddy and rushed out the room saying "I JUST got the folder...!" And slammed the door as she went acrossed the hall way. Our paper work was wrong...then we had to go back because she printed new paper work but it wasnt all signed. 2 days later she tells me my check wont go through. So I called the bank who says its never been attempted to be processed. Then Imentioned greasy hand prints on the headliner. Brittany told us"Oh no problem I will get it detailed when you come in to sign" She didnt even bother coming to speak with us at all. And NO WONDER when we came the detail dept was closed...a poor over all experience. More

Rountine service and tire rotation Came in for routine service oil/tire rotation and got them all very quickly and courteously. Was appreciative of the Service Rep's handling and chasin Came in for routine service oil/tire rotation and got them all very quickly and courteously. Was appreciative of the Service Rep's handling and chasing me down when it was finished. Thanks for all. More