Back

Premier Nissan of Harvey

Harvey, LA

4.7
1,818 Reviews

4000 Lapalco Blvd

Harvey, LA

70058

Directions

By Type

Showing 1,818 reviews

October 24, 2023

Great customer service was straight forward with explaining everything and very helpful making sure I was able to get to in from my doctor's appointment while they serviced my vehicle More

by DUKE213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach,justin, Justin Oseguera, Zach Taylor
Oct 27, 2023 -

Premier Nissan of Harvey responded

Thank you so much for your feedback! We're delighted to hear that our team provided clear explanations and ensured that your doctor's appointment wasn't disrupted during your vehicle's service. Making your experience smooth and accommodating is always our priority. It's wonderful to know you appreciated the extra mile our team went to. We always aim for excellence in both service and customer care. We hope to have the privilege of assisting you again in the future! Safe travels, and take care! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Justin made sure that the service department took care of all my needs and any concern that I may have with my vehicle. More

by ELAINEPTHOMPSON63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian "Rico" Haynes, Don Cranston, Justin Oseguera, Eric Harper
Oct 27, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to share your experience with us, Elaine! We're delighted to hear that Justin went the extra mile to ensure all your needs and concerns were addressed. Our team prioritizes customer satisfaction, and it's wonderful to know that this was reflected during your visit. Justin and the rest of our service department always strive to provide exemplary care for both our customers and their vehicles. Your feedback is invaluable, and we're grateful for your trust in us. We hope to assist you with any future vehicle needs. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Dropped my car off in the morning it was done in no time with fast friendly service from start to finish More

by STELLAJESJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Oct 25, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 21, 2023

Great service Very polite service peoi enjoy coming to Nissan. Have a great time. Have a great time. More

by RBARTH42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bellow, Zach Taylor
Oct 24, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to write about your visit with us. We're very pleased to hear that our team provided you with a great experience. We always aim to provide exceptional service to our customers. We're grateful for your positive feedback and for your trust in our dealership. We appreciate your business and look forward to assisting you again in the future. Thanks for choosing Ray Brandt Nissan! Ray Brandt Auto Group #WeMakeItEasy

October 20, 2023

I will never return. I cannot believe I was charged 3% to use my debit card to pay for service. I do not carry cash with me anymore and only use my debit card to make pur More

by BARHOWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos de Castro
Oct 23, 2023 -

Premier Nissan of Harvey responded

Thank you for your feedback. It will be sent to Management.

October 20, 2023

They are very friendly they make you feel very comfortable and make sure you’re happy and satisfied with your purchase they are very attentive to your needs. More

by vilmarosete2443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian "Rico" Haynes, Reuben Williams Jr, Daniel Smith
Oct 24, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your positive experience with us! Building a comfortable and welcoming environment is a cornerstone of our dealership's values. We're delighted to hear that our team succeeded in making you feel at ease and ensured your satisfaction with your purchase. Your acknowledgment of our team's attentiveness and dedication is genuinely appreciated. We aim to always prioritize our customers' needs and are glad to know we met that mark with you. We look forward to serving you again in the future, and safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 20, 2023

The dealer was fast and curious in there approach to customer service. But the most memberable experience was the kindness and personal attention to my needs given by Carlos. More

by MaxDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos de Castro., Carlos de Castro
Oct 24, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to share your experience with us. It's heartening to hear about the swift and attentive service you received during your visit to Ray Brandt Nissan. Carlos is indeed a valued member of our team, and his dedication to understanding and catering to our customers' needs is truly commendable. We pride ourselves on providing personalized care, and it's wonderful to hear that Carlos left such a positive impression on you. We hope to welcome you back soon and continue to exceed your expectations. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 20, 2023

Pleasant. My experience was pleasant, and I will return again. My experience was pleasant, and I will return again! Thank you for your service job. Well done. More

by ms.tu526
Recommend Dealer
Yes
Employees Worked With
Carlos de Castro, Carlos de Castro
Oct 24, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to share about your visit with us. We're very pleased to hear that our team provided you with a great experience. It's always our goal to provide exceptional service to our customers. We're grateful for your positive feedback and for your trust in our dealership. We appreciate your business and look forward to assisting you again in the future. Thanks for choosing Ray Brandt Nissan! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

They seem to care about their customers. They are all very friendly. They get very busy at times. My only complaint would be that when I call to get an update on my vehicle, I am placed o More

by Ann Engelhardt
Recommend Dealer
Yes
Employees Worked With
Justin Oseguera
Oct 19, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your feedback with us. We're delighted to hear that you've observed our dedication to our customers and found our team friendly. We truly value your business. However, we apologize for the wait times on the phone—providing efficient and timely communication is a priority for us. We're taking note of this concern and will work hard to enhance our phone response times. We appreciate your understanding and look forward to better serving you in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

Pleased with the service. I would have liked a little more communication, but overall a good experience. More

by REGINALDMARCOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Oct 19, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your feedback with us. We're glad to hear that you were pleased with our service. We acknowledge the importance of consistent communication and appreciate you pointing it out. We'll strive to improve in this area to ensure even better experiences for our valued customers in the future. We look forward to assisting you again and continuously enhancing our service standards. Thank you for choosing Ray Brandt Nissan for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

...
13
...