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Premier Nissan of Harvey
Harvey, LA
1,819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 06, 2023
My car was at Ray Brandt Nissan for over 2 months. It was very difficult to get consistent communication or expectations set. I brought the vehicle in for a timing issue that they were never able to It was very difficult to get consistent communication or expectations set. I brought the vehicle in for a timing issue that they were never able to completely resolve so they recommended a motor replacement. I was told my vehicle had issues that we pre-existing. However, when I took it to another mechanic the issues were resolved with a simple correction that was made to something that was done by Ray Brandt. When asked if they checked other possibilities for the issue occurring, I was advised that a tech had done so and the parts definitely needed to be replaced. I was told that they advised it was not worth repairing because there are so many issues wrong, however, I was never provided an itemization of the many issues that are supposed to exist. When asked about it, Carlos’ response was that he could probably find $20,000 worth of work that needs to be done on the car. Yet, he didn’t advise of any additional work that needs to be done. For context I drive a 2009 Nissan Murano that has 158,000 miles. I did take it to another shop and they provided a list of items to be repaired. It is no where near the number Carlos came up with. More
by Cris C.
Verified CustomerEmployees Worked With
Don Cranston, Carlos de Castro
October 28, 2023
I had great experience with Nissan. Very helpful and no pressure. Always willing to go the extra mile with their customers. Very helpful and no pressure. Always willing to go the extra mile with their customers. More
by TILFORDKULP1
Employees Worked With
Adam Meche, Geoffery Roach, Brandi Miller, Don Cranston, Grant Holt, Mike Stelly, Terial Harris
October 26, 2023
Mr. Johnson was an incredibly professional and user friendly salesman from the moment I walked through the door. From his warm demeanor to his no pressure sales technique I had an amazing experience. H friendly salesman from the moment I walked through the door. From his warm demeanor to his no pressure sales technique I had an amazing experience. He had answers to all my questions or knew where to find them. He worked with me and the dealership to get me I a car far beyond my expectations. Mr. Johnson is a down to earth salesman who top priorities are his customers. He even went as far to have the car cleaned, filled up the tank and personally turn my rental in around the block. I would recommend this auto dealer first and always. I definitely felt like Mr. Johnson had my back the whole time. More
by mrjenowak
Employees Worked With
Chase Malamphy, James Johnson
October 26, 2023
Always a pleasure with this location and staff. We have been going to Flemming for years and I plan to continue seeing him. We have been going to Flemming for years and I plan to continue seeing him. More
by ARTISTHOMAS2001
Employees Worked With
Fleming Clark Jr, Daniel Smith, Grant Holt
