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Premier Nissan of Harvey

Harvey, LA

4.7
1,819 Reviews

4000 Lapalco Blvd

Harvey, LA

70058

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Showing 1,819 reviews

November 22, 2023

Very Courteous and professional staff! Knowledgeable about the vehicles they sell! Also they made the whole process fast and enjoyable! I would go back for my next purchase! Thank you Bran More

by Pawpawscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Miller, Daniel Smith, Grant Holt
Nov 27, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to share your positive experience with us! We are so glad to hear that our staff, particularly Brandi and Daniel, provided courteous and professional service, and their knowledge greatly contributed to a fast and enjoyable process. It's always our goal to make each visit as seamless as possible. Your willingness to return for your next purchase is the highest compliment we can receive. We look forward to welcoming you back and assisting you in the future. Thank you once again for your kind words and for choosing Ray Brandt Nissan! Ray Brandt Auto Group #WeMakeItEasy

November 22, 2023

He was very blunt and not friendly at all, The weight was short, the tele was great, and the service other than Justin was fine More

by GLOVE504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Oseguera, Tim Bellow
Nov 27, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing feedback about your visit with us. We are glad that your overall service experience at Ray Brandt Nissan was satisfactory and that the wait time was reasonable. However, we are concerned to learn about your interaction with one of our team members. Providing friendly and professional customer service is a cornerstone of our business, and we apologize for missing the mark in this instance. Rest assured, we take your feedback seriously and are dedicated to continuous improvement. While we understand that every interaction might not be perfect, we always strive to deliver a high standard of service our customers deserve. We appreciate your patronage and hope to provide you with a more positive experience on your next visit. Sincerely, Ray Brandt Auto Group

November 20, 2023

The service was good from the service department to finance. The service man was the one who showed me the car i brought. More

by Antoinette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian "Rico" Haynes, James Johnson, Grant Holt, Tim Bellow
Nov 20, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your positive experience at Ray Brandt Nissan! We're glad our service department and finance team provided you with good service, and it's great to know that one of our service representatives played a crucial role in helping you find the perfect car. Our team is committed to delivering exceptional customer care at every stage, and your feedback is a wonderful testament to their hard work. We hope you enjoy your new car, and we look forward to serving you again! Ray Brandt Auto Group #WeMakeItEasy

November 20, 2023

Outstanding ! Torey was very helpful very knowledgeable Torey made me feel as if I was at home he made sure I received everything I needed and plus more Loved him More

by Tori Belton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torey Jones
Nov 20, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to share your outstanding experience at Ray Brandt Nissan, especially with Torey. We're thrilled to hear that he provided you with such helpful, knowledgeable, and welcoming service. Torey's dedication to making sure you received everything you needed and more is a great example of the commitment we have to our customers. Your kind words and recommendation are greatly appreciated, and we're glad to know that Torey's outgoing personality made a lasting impression. We look forward to welcoming you back in the future, and thank you once again for choosing Ray Brandt Nissan for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

November 19, 2023

I am disappointed in the service I received in the service department. I felt there was a lack of honesty and transparency in regard to what was wrong with my vehicle and the time it took to make th More

by SLC3WASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Oseguera, Tim Bellow, Brandi Shaver, Zach Taylor
Nov 20, 2023 -

Premier Nissan of Harvey responded

Some will be contacting you shortly.

November 18, 2023

Justin was courteous and attentive. He valued my time; my repair was completed in less than 30 minutes. I appreciate Justin's efforts to make my visit pleasant and stress-free. Gre More

by GOMEZBMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Oseguera
Nov 20, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to leave such a positive review about your recent visit to Ray Brandt Nissan! We are glad Justin provided you with courteous and attentive service, ensuring your repair was completed efficiently. It's fantastic to know that he made your visit pleasant and stress-free. We always aim to respect our customers' time and provide top-notch service. Your acknowledgment of Justin's great job is greatly appreciated. We look forward to welcoming you back for any future service needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

It was fast and easy. Employees are always friendly and helpful. I love dealing with Ray Brandt! More

by KVADAMS47
Recommend Dealer
Yes
Nov 16, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

No one in the service department communicates properly with each other not the customers. I got told since it was a new car my first two oil changes were free. Then after it is serviced and done a second More

by John Bruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fleming Clark Jr, Zach Taylor, Carlos de Castro
Nov 09, 2023 -

Premier Nissan of Harvey responded

Someone will reach out to you.

November 07, 2023

Very good they got the deal I wanted They have very nice staff and they know there job More

by timabt1969
Recommend Dealer
Yes
Employees Worked With
Grant Holt, Grant Holt
Nov 14, 2023 -

Premier Nissan of Harvey responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to secure the deal you wanted and that their expertise and friendliness stood out to you. Our staff works hard to ensure each customer feels confident and satisfied with their experience, and it's gratifying to know we hit the mark for you. We look forward to serving you again and thank you for choosing Ray Brandt Nissan for your automotive needs. Your recommendation means a lot to us! Ray Brandt Auto Group #WeMakeItEasy

November 06, 2023

Mr Don was honest and straight forward about my vehicle and that’s what I needed and appreciate the most, so was Alex. However, Bill dropped the ball. That’s how I ended up w Don and Alex More

by B.FOUCHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, William, Don Cranston, Carlos de Castro
Nov 14, 2023 -

Premier Nissan of Harvey responded

Thank you for taking the time to share your feedback! We're glad Mr. Don and Alex met your expectations with their honest and straightforward approach. Our team values clear communication and trustworthiness, so it's encouraging to know that these qualities stood out in your experience with them. We appreciate your honesty about your interaction with Bill. Our aim is to consistently provide exceptional service to all our customers, and we regret any inconvenience caused by this situation. We're grateful that our other team members could assist you effectively, and we will do our best to ensure that our entire team upholds the high standards we strive for. Thank you again for your feedback and for choosing Ray Brandt Nissan. We hope to have the opportunity to serve you better in the future! Sincerely, Ray Brandt Auto Group

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