Premier Nissan Of Metairie

Engine malfunction light keeps coming on. Over a week before they can get to me. Don’t take appointments and can’t offer a loaner. Unfortunately I can’t find a rental anywhere so I can’t even Over a week before they can get to me. Don’t take appointments and can’t offer a loaner. Unfortunately I can’t find a rental anywhere so I can’t even get the car fixed. I been with Nissan for over 15 years. Very disappointed. More

I was very impressed by the service that was render to me. I was told how much time it would take to complete the service checkup and it was done in the given time phrase. I really appreciated that. Jo me. I was told how much time it would take to complete the service checkup and it was done in the given time phrase. I really appreciated that. Job Well Done !! More

Excellent service,wait time could be reduced customer service very nice and friendly,everything explained service very nice and friendly,everything explained More

Been trying to call for 3 days straight to get an update on my truck in service, Myron the service advisor will not return my calls, horrible customer service would not recommend coming here for service. on my truck in service, Myron the service advisor will not return my calls, horrible customer service would not recommend coming here for service. More

Was disappointed that part for hatch back still not arrived. However, Mr Lennix did show me a workaround to the problem. Also, he expedited necessary oil change. Courtesy was there thru the whole proce arrived. However, Mr Lennix did show me a workaround to the problem. Also, he expedited necessary oil change. Courtesy was there thru the whole process. However I will not be totally satisfied only when the mechanical problem is resolved. More

Good service, friendly staff. Work was finished a day earlier than promised. Free wash done at completion of repairs. Work was finished a day earlier than promised. Free wash done at completion of repairs. More

The service got much better than last time I’ve been there The staff was very helpful I will continue coming there there The staff was very helpful I will continue coming there More

All of the employees that I dealt with were very professional and helpful. This is the third car I have purchased from Premier Nissan of Metairie. I would definitely recommend this dealership to f professional and helpful. This is the third car I have purchased from Premier Nissan of Metairie. I would definitely recommend this dealership to friends and family. More

Cashier was not polite. She rushing me to come to the window while she had another customer standing right by the window. I still do social distance. She rushing me to come to the window while she had another customer standing right by the window. I still do social distance. More

If I could rate 0 stars I would. Yesterday my wife and I went to this dealership. Not only were they continuously trying to run our credit after we stated “we weren’t interested “ du Yesterday my wife and I went to this dealership. Not only were they continuously trying to run our credit after we stated “we weren’t interested “ due to the fact we already came in with a solid loan. Two men “helped” us and I wouldn’t consider it helping. They berated us for not wanting to rerun our credit (because we had an outside lender) they seemed very very money hungry. One of the men told the other man to just take us to the preowned lot because “there was nothing new we’d get with our approved offer from the bank” not only was my wife and I appalled, we were very disturbed that this was coming from “professionals” they also didn’t want to show us any cars due to us not wanting to finance with them. Another man had to ask the man to walk outside with us, just completely disgusting. They also didn’t have the cars we were interested in and after being disrespected my wife and I stated we weren’t interested. The man then stated that he didn’t mean to offend us. This let us know that he himself knew he was being offensive and rude. I advise anyone reading this review to go to GREG LEBLNC Hyundai in Houma. Not only did we get the NEW CAR we were looking for at Nissan but we also got great service and an excellent loaner vehicle until our new vehicle is ready. It has 3,511 miles and it’s a 2022. When people deny you, God never does. Please don’t waste y’all time here. I would describe the men but they were black (so am I and my wife) and they didn’t give their names. More