Premier Nissan Of Metairie

I have brought two vehciles from this dealership and my husband just leased a 2009 nissan maxima. Our daughter just purchase a car 2 weeks ago from Premier nissan, i have been very please with my salesman husband just leased a 2009 nissan maxima. Our daughter just purchase a car 2 weeks ago from Premier nissan, i have been very please with my salesman he was very nice and easy to work with. My car came with a lifetime warranty on the tires and when my husband brought the car in because one of the tires having a egg in it. We were told to bring it in the following day and it would be taken care, that did not happen the service manage first said that we did not get all the oil changes and that the warranty was only good if the tires were wore down further i have all of my receipt for oil changes and maintenance i see know reason why this warranty is not been honor. And because of this reason i will not refer anyone eles to this dealership if i am have a hard time with something as simple a tire warranty, what would happen if i was having problem with my vehicle that still under warranty. More

I have a murano that is two yrs old. It started to make a noise and hesitate when you excelled. I was reluctant to use a mechanic I did not know. I took it into Premier Nissan, it was a minor repair and cost noise and hesitate when you excelled. I was reluctant to use a mechanic I did not know. I took it into Premier Nissan, it was a minor repair and cost next to nothing. When they called me with my estimate I asked them to put on a new back windshield wiper. Mine had broken. When I picked it up they told me my windshield wiper which was in my car was only missing a nut. They put it on free of charge. To me this shows a very honest establishment. More

When my Maxima was recalled for a repair to the sunroof I took the car to Premier. The car was returned to me with spots, like a leopard all over the interior.I at first said this is not my car..then I real took the car to Premier. The car was returned to me with spots, like a leopard all over the interior.I at first said this is not my car..then I realized that a coke had exploded in the car due to the service dept leaving to sunroof open and all the windows tightly closed. They refused to clean it , I was in a hurry but had to go clean the car myself. HOw do these people stay in business? I have heard nothing but horror stories about this place.. I drove to the West Bank from Metairie to avoid dealing with them again. I just want to understand how they stay in business?? More

Deceptive sales practice. Downright dishonest. Was Deceptive sales practice. Downright dishonest. Was given a quote on a new car , at which time we agreeded. They came back with the paperwork 1000.o Deceptive sales practice. Downright dishonest. Was given a quote on a new car , at which time we agreeded. They came back with the paperwork 1000.oo over agreed price . Was brought to there attention. When it came down to the final paperwork , the finance mjr included the extra 1000.00 in the total, would not give me a printout of the paperwork and tried to scam my young daughter into %16 intrest rate. I than pulled out a check and was about to write him a check for the auto at which time I hesitated and asked my young daughter would you like to think about this over night , she was confused , not knowing a lot about financing. The xxxxxxxx I was dealing with was unaware I have bought over 200 cars in my lifetime. As all of this was going on This customer whom had brought her auto for service earlier , discovered her front end damaged and smashed in at which time she asked for a mananger to explain that her auto was in perfect condition when she brought it in. To everyones surprize noone responded to her request so she called the police and took pictures with her cell phone I ended up tearing the check up in the finance manangers face and walked out with my family, vowing never to return to a premiere nissan dealer. This is NOT the first time having problems with a premiere dealer . Had they been fair and honest my family intended to purchase 2 autos that day a pathfinder and a sentrs. DO NOT DEAL with this dealer you will get ripped Go to best Chevy . HONEST / Professional. L>B I Will complain to the BBB about this More

This company does not communicate between departments or follow through on responsibilities. Once the sale has been made you are no longer treated as a customer, but, rather as a bother. follow through on responsibilities. Once the sale has been made you are no longer treated as a customer, but, rather as a bother. More

Premier quoted me a price on a vehicle. The agreement was that the car would be paid for in full upon delivery. I signed the contract papers based on the verbal agreement and good faith trust that the dealer that the car would be paid for in full upon delivery. I signed the contract papers based on the verbal agreement and good faith trust that the dealer would honor the deal. Instead, the dealer fudged the numbers (increased agreed price by $8000), and financed the car through NMAC without my authorization. What should have been a $38,000 pay off balance ended up being a $49,000 pay off balance. Avoid this dealer at all costs. They are very clever, deceptive, and will cheat you if they can. I have no recourse, and will lose the car because it's no longer affordable. Don't let this happen to you. More

traded my used titan in for a new one a month and a half ago.salesman said every thing was fine and i was financed...now the finance company that the old titan was financed through says its not been paid of ago.salesman said every thing was fine and i was financed...now the finance company that the old titan was financed through says its not been paid off.so now the payment on it is late...i call premier and they tell me im not yet approved ont he new one and to just go ahead and pay the note on the old one..he said come in again and sign more paperwork and bring check studs.i dont suggest for anyone to deal with these lyers. More

I brought my car in for service with the primary complaint of the car’s random failure to start. Premier Nissan called and told me that the technician had written down something regarding this and complaint of the car’s random failure to start. Premier Nissan called and told me that the technician had written down something regarding this and the warranty, but he could not read it because it was scratched out. He claimed the technicians could not duplicate the problem, however when he handed me the paperwork to take to the cashier and “check out”, I noticed that something had been written in the space addressing the car’s failure to start and then it had been scratched out. I was sent home and three days later the car failed to start once again. A week later Nissan called me and informed me that the car was not starting because of broken head gasket which was covered under warranty and would take 3 to 4 days to fix. That was over two weeks ago and my car is still not repaired. I went to Premier Nissan yesterday and it appeared to me that they had only been working on my car for a couple of hours rather than a couple of weeks. I do not believe that they were unable to duplicate the car’s problem when I initially brought it in for service. In fact, in light of the technicians scratched out notations on the work-order regarding this problem, I feel quite strongly that Premier Nissan knew the first time I brought the car in that there was a problem with the head gasket. I think someone at Premier Nissan purposely scratched out this information on the work-order because they new the job would be time consuming and would not net them any money since it was covered by warranty. They sent me home in hopes the problem which occurred randomly would not resurface until some future date that would in their hopes be outside of the warranty. Meanwhile my 3 to 4 day job has turned into the better part of a month (May 10, still not completed). It would seem the work on my car was passed over any other repair for which they could charge and make money. Bottom line, Premier only cares about money, not customer satisfaction. More