Back

Premier Nissan Of Metairie

Metairie, LA

3.9
518 Reviews

6636 Veterans Memorial Blvd

Metairie, LA

70003

Directions

By Type

Showing 518 reviews

August 24, 2022

My experience was ok, but I had a problem getting in touch with my service advisor while my vehicle was in the shop for 6 days! More

by Theophille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R. Grant
Sep 16, 2022 -

Premier Nissan Of Metairie responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

Sep 16, 2022 -

Theophille responded

Ok, I hope y’all improve communication with service advisors and customers.

August 19, 2022

I waited 5 hours just to get my tires rotated and computer checked. The worker never checked on vehicle or give me an update. Finally after 5 hours I said just give me my keys, I am leaving. All of a More

by andywaguespack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Grant
Aug 24, 2022 -

Premier Nissan Of Metairie responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Tommy Duffy at (504) 456-3013 so we can work towards a resolution. We look forward to hearing from you.

August 07, 2022

My service. Rachael was very polite, treated me with respect , listened to by problems, and answered all of my questions. She was excellent and I wild recommend More

by Bonneval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
Aug 24, 2022 -

Premier Nissan Of Metairie responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2022

This visit was not bad ,Ms Rachel provided excellent service, i thank you all for the complementary wheel alignment. More

by karenlavalais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Rachel in service
Aug 03, 2022 -

Premier Nissan Of Metairie responded

Hi Karenlavalais, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 30, 2022

Thep price listed on the web site was not the price of the truck I drove over an hour to buy. They marked it up 3 or 4 thousand dollars. Then to top it off the truck I had called about and told it was av More

by Don't buy here
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Posey and management team
Aug 03, 2022 -

Premier Nissan Of Metairie responded

Please contact me directly to discuss your concerns. I look forward to speaking with you soon. Janna Sterling-Patterson Customer Service Manager 504-620-2593 jpatterson@premiernissan.com

July 29, 2022

My service was excellent. Rachel was outstanding will come back for service. Thanks I appreciate your updates More

by texaskatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Patterson
Aug 02, 2022 -

Premier Nissan Of Metairie responded

Hi Texaskatch, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 28, 2022

Miguel was great! !! I will definitely come back for service!! Would highly recommend to others! More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 02, 2022 -

Premier Nissan Of Metairie responded

Rhonda, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Nissan Of Metairie! We hope to see you soon!

July 23, 2022

The service department is pise poor . My car is under warranty ,every time try to exercise my warranty they have an excuse for a reason not too honor it .I had several tires that got an eg More

by Rsmann826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his but service manager
Jul 26, 2022 -

Premier Nissan Of Metairie responded

Rsmann826, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would like to get some more details about your experience with us. Please contact me directly at 504-620-2582 at your convenience. Thank you, Rob

July 18, 2022

The salesman lied, the receptionist was rude and more interested in her phone than customer service. I was very disappointed with the service More

by No thanks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Maidoh, Janna Patterson
Aug 03, 2022 -

Premier Nissan Of Metairie responded

Our manager would really like to speak with you more regarding this matter. Please reach out to John Starnes at (504) 455-5800 ext. 213. We look forward to hearing from you.

July 17, 2022

Very Nice and knowledgeable about the problem I was having with my Armada I would recommend anybody to Premier Nissan More

by Whiteareion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Westin
Jul 19, 2022 -

Premier Nissan Of Metairie responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

...
5
...