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Premier Nissan Of Metairie

Metairie, LA

3.8
514 Reviews

6636 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 514 reviews

October 11, 2022

Great and friendly people, very clear on wait time. Notify you on wait time when you are waiting in the lobby. More

by dholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Carter
Oct 14, 2022 -

Premier Nissan Of Metairie responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

September 30, 2022

Oil change technician sucks, did not take old sticker off windshield and when parked truck at my house I found oil dripped onto my drive way leaving a stain. Either he didn’t bother to clean the frame or I h More

by gaudet.warren
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Carter
Oct 07, 2022 -

Premier Nissan Of Metairie responded

Gaudet.warren, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

September 26, 2022

I haven’t even had any chance to get pass Marva at the desk to be transferred she has a HORRIFIC attitude! Im not sure why she is being sooo RUDE to me! I am currently still on the phone trying to get thr More

by Mhonora40
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marva customer service rep, Janna Patterson
Oct 13, 2022 -

Premier Nissan Of Metairie responded

Mhonora40, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Janna Sterling-Patterson at (504) 620-2593. We look forward to hearing from you.

August 31, 2022

I am always well treated and everyone is helpful BUT a better way to access the dealership physically is needed - there are cars sitting everywhere with no direction on who’s next. ALSO actual service tak More

by bjaskier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the very nice people who helped me
Sep 16, 2022 -

Premier Nissan Of Metairie responded

Hi Bjaskier, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you have a great day.

August 30, 2022

Brought vehicle in for check engine light and after diagnostics were completed, My Service department advisor stated repair was covered under warranty so I authorized the repairs. Nearly two weeks lat More

by Ted Ledet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Duffy, Rachel Grant
Sep 02, 2022 -

Premier Nissan Of Metairie responded

Please contact Tommy Duffy at 504-456-3013 to discuss.

Sep 02, 2022 -

Ted Ledet responded

Tried that, refused to do anything.

August 29, 2022

Very professional, and helpful. Personal. Staff very knowledgeable. Very great full for their help and their time. More

by nestorlainez667
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel grand and Mr. Miguel.
Sep 02, 2022 -

Premier Nissan Of Metairie responded

Nestorlainez667, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Nissan Of Metairie.

August 24, 2022

My experience was ok, but I had a problem getting in touch with my service advisor while my vehicle was in the shop for 6 days! More

by Theophille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R. Grant
Sep 16, 2022 -

Premier Nissan Of Metairie responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

Sep 16, 2022 -

Theophille responded

Ok, I hope y’all improve communication with service advisors and customers.

August 19, 2022

I waited 5 hours just to get my tires rotated and computer checked. The worker never checked on vehicle or give me an update. Finally after 5 hours I said just give me my keys, I am leaving. All of a More

by andywaguespack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Grant
Aug 24, 2022 -

Premier Nissan Of Metairie responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Tommy Duffy at (504) 456-3013 so we can work towards a resolution. We look forward to hearing from you.

August 07, 2022

My service. Rachael was very polite, treated me with respect , listened to by problems, and answered all of my questions. She was excellent and I wild recommend More

by Bonneval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
Aug 24, 2022 -

Premier Nissan Of Metairie responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2022

This visit was not bad ,Ms Rachel provided excellent service, i thank you all for the complementary wheel alignment. More

by karenlavalais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Rachel in service
Aug 03, 2022 -

Premier Nissan Of Metairie responded

Hi Karenlavalais, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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