Premier Nissan Of Metairie

Point system is a joke! After spending over $3,000 on my last trip at Premier it took 3 trips for the mechanic to figure out the problem. Today's trip was $465.84 and I was o After spending over $3,000 on my last trip at Premier it took 3 trips for the mechanic to figure out the problem. Today's trip was $465.84 and I was only allowed to use a set amount of my points earned, (the clerk graciously offered to check with the service manager to see if he would approve above the 50 point max and permit her to credit 100 points to my bill. The service manager would only allow her to credit 75 points to my bill., which leaves me with a balance of roughly 85 points. Really, in today's world, the 25 extra points would have made an huge impression about the dealership ... but, with the service manager being so stingy, it did the opposite. Evidently this practice has been approved before, otherwise the clerk wouldn't have reached out for permission. I am certainly, glad I decided to reconsider the major repair on my car, (over $3,000.00 per June, service rep.), and shop for a new car ... Its certainly makes me wonder if I want to deal with a dealership that doesn't look out for their customer. More

Service is good & efficient They do a good job here in the service department. Quick & friendly! They are very fast in performing the service on your car. Very friendly! They do a good job here in the service department. Quick & friendly! They are very fast in performing the service on your car. Very friendly! More

Very professional service he showed real concern Would like him to be the go guy concerning my service need. He was very concerning and honest about the situation that i explained about my car. Would like him to be the go guy concerning my service need. He was very concerning and honest about the situation that i explained about my car. More

Best car experience ever I was in the market for a car but knew there would be hard to get a vehicle due to previous matters. I seen a FB post about Mario and decided to go an I was in the market for a car but knew there would be hard to get a vehicle due to previous matters. I seen a FB post about Mario and decided to go and visit them. Mario, Travis and I believe Josh all helped me tremendously. Unlike Other dealerships they didn’t fast talk me or force me to just get any car just to make a sell. They all took their time and worked with me to find the car I wanted. I am extremely satisfied with my new car as well as the service I received. Thank you Super Mario and Crew More

average service Never received call saying car was ready and when I got there car was running in the pickup Lane anybody could have took off in the car Never received call saying car was ready and when I got there car was running in the pickup Lane anybody could have took off in the car More

Thanks! I really appreciate the quality of service, the friendliness, and general customer service. Also the fact that there is a shuttle service really is I really appreciate the quality of service, the friendliness, and general customer service. Also the fact that there is a shuttle service really is beneficial. More

April 18 Waited almost 2.5 hours. For oil change and tire rotation. Could have watched a NFL game. Ridiculous! Leased vehicle six month check. Second one. Waited almost 2.5 hours. For oil change and tire rotation. Could have watched a NFL game. Ridiculous! Leased vehicle six month check. Second one. More

Impressive What an allsome call cente they have thanks to Ms Brittany connecting me to Mr Terrell our sale person didn’t pressure me to buy anything. He was s What an allsome call cente they have thanks to Ms Brittany connecting me to Mr Terrell our sale person didn’t pressure me to buy anything. He was straight to the point and he didn’t beat around the bush and that was how he sold me a 2019 Nissan Maxima platinum. I love it and if I ever need another vehicle I will go back to see him. Thanks to your entire staff including Mr Keith from parts and Mr Miguel From the mechanic department. Thank you all for putting it together for me. More

Good customer service Very friendly technicians and other workers. Good work quality. Kept informed of action taken. Refrements probided. Waiting room well stockef. Very ef Very friendly technicians and other workers. Good work quality. Kept informed of action taken. Refrements probided. Waiting room well stockef. Very efficient employees. All were very helpful More