Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Premier Nissan Of Metairie
Metairie, LA
529 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 529 reviews
July 06, 2020
I would like to say that purchasing my new 2020 Altima SR was a great experience. I started off with an application online. Within twenty minutes Mrs. Veronica responded. For then I was linked with Mr. Charl was a great experience. I started off with an application online. Within twenty minutes Mrs. Veronica responded. For then I was linked with Mr. Charlie Brown. I told him the car that I wanted and base model. Even though I changed my color three times he still was very patient with me. Also my tour of service and watching videos on my new car. Time was also important to me. I wasn't there all day. The finance guy was great also. I give you guys 5 stars overall. I would recommend Mr. Charlie Downing at Premier Nissan. Latoya More
by Latoya Cox
Employees Worked With
Finance Dept , Charles Downing
June 29, 2020
Service technician that checked me in was very professional ! However my salesman Gaylan apparently mislead me as was assured with vehicle purchase I would have TWO gratis oil change which was no professional ! However my salesman Gaylan apparently mislead me as was assured with vehicle purchase I would have TWO gratis oil change which was not the case had to pay for MY second oil change service very disappointing!!! More
by Modean0065
Employees Worked With
Kenny —5 stars
June 26, 2020
Miguel is the best service advisor for Premiere Nissan. Always takes care of my car and informs me of any problems that are found. Highly recommend! Always takes care of my car and informs me of any problems that are found. Highly recommend! More
by Rachel F
Employees Worked With
Miguel
June 23, 2020
I have been a Nissan customer for years and years. I came in with a shifter that wouldn't move out of park. When I used the manual release button to get I out of park, it worked fine. When I brought the car in with a shifter that wouldn't move out of park. When I used the manual release button to get I out of park, it worked fine. When I brought the car in Nissan told me my entire shifter was bad and needed to be replaced for $1148. Which did not make sense to me because it worked fine after it got out of park. Whoever checked out my car would have known the same thing. This is not a misdiagnosis of the problem, this is clearly Nissan trying to take advantage of loyal customers. With my limited knowledge of cars, I repaired my car with a $14 part. I am positive that your service department knew this when trying to charge me $1148. I am appalled that your service center would try to take advantage of customers especially in times like these. And charging me $135 to try to take advantage of me should be a crime in itself. If you really care about these review, your service center, and your customers, I would be happy to discuss further. More
by Shirer2x
Employees Worked With
Service department
June 12, 2020
Kenny was very helpful and kept me updated with the status of my car while I was waiting! He’s great and took care of everything. status of my car while I was waiting! He’s great and took care of everything. More
by christinahgreen
Employees Worked With
Kenny Clause, Charles Downing
June 09, 2020
Mr.Kenny is excellent he gave me good customer service.And I will highly recommend anyone to him.highly satisfied with the service and the ac unit service.And I will highly recommend anyone to him.highly satisfied with the service and the ac unit More
by helenharris8841
Employees Worked With
Kenny Clause
June 02, 2020
I received professional service from Kyle.Kyle explained I received professional service from Kyle. Kyle explained my future appointments And communicated very well. I prefer Nissian of Metarie because the I received professional service from Kyle. Kyle explained my future appointments And communicated very well. I prefer Nissian of Metarie because they value their customers. Thanks for bottle water and snacks that is a plus while waiting for service. More
by deneenscales
Employees Worked With
Kyle Gaspar
May 28, 2020
Great service, technician was thorough and informative. I will continue to bring my vehicles to premier Nissan as long as I own a Nissan, thanks will continue to bring my vehicles to premier Nissan as long as I own a Nissan, thanks More
by Markdomingue20
Employees Worked With
Bryan Domingue
May 24, 2020
GreatGood priceQuick service Dropped off my truck. Great Good price Quick service Dropped off my truck. Was called after it was inspected. 3 additional items were discovered. I was sent an em Great Good price Quick service Dropped off my truck. Was called after it was inspected. 3 additional items were discovered. I was sent an email as well as a text in addition to a phone call. More
by Bdavid15
Employees Worked With
Ken Klause
