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Premier Nissan Of Metairie
Metairie, LA
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I brought my car to Miguel for my 2nd oil change and I could not have asked for better service, Miguel is always so helpful and courteous when I bring my car in, thanks for the great service. could not have asked for better service, Miguel is always so helpful and courteous when I bring my car in, thanks for the great service. More
Abdul was amazing and took care of all of my truck's service needs quickly and efficiently. He called several times throughout the process to make sure I was consistently in the loop and even gave me a service needs quickly and efficiently. He called several times throughout the process to make sure I was consistently in the loop and even gave me a rental for work when we found out they needed to keep the truck for a few days. Great service in the service department, I highly recommend! More
They have excellent service.the people are friendly and understanding to your needs. They are prompt . fast service.they go out of their way to make sure you are happy and satisfied. understanding to your needs. They are prompt . fast service.they go out of their way to make sure you are happy and satisfied. More
Abdul is professional in handling customers. He is very helpful and always keep you informed as to the status of your vehicle. He is a very good communicator. helpful and always keep you informed as to the status of your vehicle. He is a very good communicator. More
Great Experience I had a good experience and process was very easy.The people there treated me like family.They walked me through the whole process.Thanks guys I had a good experience and process was very easy.The people there treated me like family.They walked me through the whole process.Thanks guys More
Great place. Everyone is amazing & does whatever they can to meet your needs. Great customer service. The workers are very friendly & respectable. Would recommend to friends & family! Thanks a lot you guys! to meet your needs. Great customer service. The workers are very friendly & respectable. Would recommend to friends & family! Thanks a lot you guys! More
Abdul was a great customer service agent. He explained what my car needed and why. He was respectful in his tone and asked if I needed anything else. what my car needed and why. He was respectful in his tone and asked if I needed anything else. More
Service was not good.arrived at 8:30am did not leave till 1:01pm due to the fact that they lost my work order just for a simple oil change. Appointment time was for 9:30 more than enough time to get it done 1:01pm due to the fact that they lost my work order just for a simple oil change. Appointment time was for 9:30 more than enough time to get it done . Ticket was written up at 8:48am More
Stressful I purchased a used vehicle in cash back in June 2019. I never received my tittle therefore I have not been able to obtain my license plate. I have bee I purchased a used vehicle in cash back in June 2019. I never received my tittle therefore I have not been able to obtain my license plate. I have been placing calls to this dealership for over two months now requesting my tittle be made available for pick up. I have spoken to everyone from the used car manager, to the accounting department on down. I was told in January that my tittle had to be mailed from Florida and I would get a call back once it was in. I waited one week and called back to follow up as I was not contacted. I was met with confusion and overall rudeness. At one point I was even placed on "hold" in which the phone was only out down and I could here the 2 clerks not only speaking poorly of me but discussing another customers sensitive information. I then placed 5 more calls with no help on 1/29/2020 and I was finally put in touch with Mrs. Janna Patterson. I explained the situation and went over my experience thus far with her. She was nice and assured me she would take care of me. Today is 2/7/2020, over a week later and I am still without a plate, a tittle, nor have I received a call back. I called Mrs. Patterson earlier today and left a message and still no call back. I am very frustrated with this business, their overall service and lack of concern for customers. It was all smiles and urgency when I handed the salesman, Travis Jordan, my 6000.00 in cash. Now I have a vehicle I can not drive sitting in my driveway and I have not been met with the same urgency as when I made my purchase. This is unacceptable. I am also emailing the BBB, owner of the dealership and anyone else that that I feel needs to have this information. More