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Premier Nissan Of Metairie
Metairie, LA
515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 515 reviews
April 16, 2020
They have excellent service.the people are friendly and understanding to your needs. They are prompt . fast service.they go out of their way to make sure you are happy and satisfied. understanding to your needs. They are prompt . fast service.they go out of their way to make sure you are happy and satisfied. More
by Houstonmichael79
Employees Worked With
Terry Carter, Todd Boudreaux, Benny Maidoh, Will Batiste, Charles Downing, John Holloway, Janna Patterson
April 05, 2020
Abdul is professional in handling customers. He is very helpful and always keep you informed as to the status of your vehicle. He is a very good communicator. helpful and always keep you informed as to the status of your vehicle. He is a very good communicator. More
by dorsa5121
Employees Worked With
Abdul
April 01, 2020
Great Experience I had a good experience and process was very easy.The people there treated me like family.They walked me through the whole process.Thanks guys I had a good experience and process was very easy.The people there treated me like family.They walked me through the whole process.Thanks guys More
by Badgirl
Employees Worked With
Pierre Matthieu,Jade, Todd Boudreaux, Janna Patterson
March 17, 2020
Great place. Everyone is amazing & does whatever they can to meet your needs. Great customer service. The workers are very friendly & respectable. Would recommend to friends & family! Thanks a lot you guys! to meet your needs. Great customer service. The workers are very friendly & respectable. Would recommend to friends & family! Thanks a lot you guys! More
by Slim_
Employees Worked With
Terry Carter, Todd Boudreaux, Benny Maidoh, Will Batiste, Charles Downing, John Holloway, Janna Patterson
March 09, 2020
Abdul was a great customer service agent. He explained what my car needed and why. He was respectful in his tone and asked if I needed anything else. what my car needed and why. He was respectful in his tone and asked if I needed anything else. More
by Sandy
Employees Worked With
Abdul , Janna Patterson
March 07, 2020
Service was not good.arrived at 8:30am did not leave till 1:01pm due to the fact that they lost my work order just for a simple oil change. Appointment time was for 9:30 more than enough time to get it done 1:01pm due to the fact that they lost my work order just for a simple oil change. Appointment time was for 9:30 more than enough time to get it done . Ticket was written up at 8:48am More
by Diana Duckett
Employees Worked With
Kenneth Clause
February 07, 2020
Stressful I purchased a used vehicle in cash back in June 2019. I never received my tittle therefore I have not been able to obtain my license plate. I have bee I purchased a used vehicle in cash back in June 2019. I never received my tittle therefore I have not been able to obtain my license plate. I have been placing calls to this dealership for over two months now requesting my tittle be made available for pick up. I have spoken to everyone from the used car manager, to the accounting department on down. I was told in January that my tittle had to be mailed from Florida and I would get a call back once it was in. I waited one week and called back to follow up as I was not contacted. I was met with confusion and overall rudeness. At one point I was even placed on "hold" in which the phone was only out down and I could here the 2 clerks not only speaking poorly of me but discussing another customers sensitive information. I then placed 5 more calls with no help on 1/29/2020 and I was finally put in touch with Mrs. Janna Patterson. I explained the situation and went over my experience thus far with her. She was nice and assured me she would take care of me. Today is 2/7/2020, over a week later and I am still without a plate, a tittle, nor have I received a call back. I called Mrs. Patterson earlier today and left a message and still no call back. I am very frustrated with this business, their overall service and lack of concern for customers. It was all smiles and urgency when I handed the salesman, Travis Jordan, my 6000.00 in cash. Now I have a vehicle I can not drive sitting in my driveway and I have not been met with the same urgency as when I made my purchase. This is unacceptable. I am also emailing the BBB, owner of the dealership and anyone else that that I feel needs to have this information. More
by Ryann Sterling
Employees Worked With
Travis Jordan, Ms. Berrell, Etc, Janna Patterson
January 11, 2020
Great dealership. Great service. Great staff. This particular time, had my new Murano serviced. Miguel is always professional and lets you know what the vehicle needs particular time, had my new Murano serviced. Miguel is always professional and lets you know what the vehicle needs More
by Candyb985
Employees Worked With
Miguel in service , Todd Boudreaux, Benny Maidoh, Will Batiste, Charles Downing, John Holloway, Janna Patterson
January 10, 2020
Purchase of leased vehicle SLOW SLOW SLOW. 2 1/2 hours to purchase a leased vehicle that we leased through them! Thought “everything was ready” and they just had to inspect the SLOW SLOW SLOW. 2 1/2 hours to purchase a leased vehicle that we leased through them! Thought “everything was ready” and they just had to inspect the vehicle.. Supposedly the busiest Nissan dealership in the state, and they had one finance person at 11 AM on a Saturday! Never again.. More
by Psunseri
Employees Worked With
Gaylan
