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Premier Nissan Of Metairie

Metairie, LA

3.8
517 Reviews

6636 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 517 reviews

August 20, 2024

Sold me car I never test drove telling it would be ready at 8pm which was not . They collect the money from capital one before test driving it. Car never ready and Fernando will not return my phone calls an More

by Khartland1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
FERNANDO, PERCY USED CAR LOT and sales lady who quit the next day promising a car the next day knowing she was quiting
Aug 23, 2024 -

Premier Nissan Of Metairie responded

Please contact our Owner Loyalty Manager, Veronica, at (504) 455-5800 ext. 262 so we can work with you to make this right.

August 09, 2024

The customer service agent Brett was 200% great turkey. All my responsibilities reached out to me the next two days after to make sure everything was correct and I was satisfied. I am very satisfied 2000%. More

by pineda3626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Carter, Todd Boudreaux, Benny Maidoh, Will Batiste, Charles Downing, John Holloway, Janna Patterson
Aug 10, 2024 -

Premier Nissan Of Metairie responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Yes this dealership never answered there phone, my car was with them for 3 weeks an it's still not working right. Charge me .7500 dollars. Car still the same as I took it to then. Not happy with the servi More

by Gregpatton50
Recommend Dealer
No
Employees Worked With
Janna she was great but a little to busy .
Aug 10, 2024 -

Premier Nissan Of Metairie responded

We would like to have a better understanding about your experience. Please reach out to our Service Manager, James, at (504) 455-5800 ext. 232 at your earliest convenience and we will do our best to resolve this with you.

July 23, 2024

They are very helpful ,courtesy, friendly, and work very efficiency,,can’t do enough for me,I like that in a dealer . More

by Hpnmom@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch,Comeaux
Jul 26, 2024 -

Premier Nissan Of Metairie responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

Very upbeat and positive and everybody nice the dealership is very neat and clean my whole family rides Nissan More

by lynettebwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Batiste
Jul 18, 2024 -

Premier Nissan Of Metairie responded

Thank you for taking the time to leave a review for us at Premier Nissan Of Metairie. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

He was very nice and attentive. He made sure I knew when my car would be ready. He kept me informed and didn’t seem to mind when I asked him questions. I would recommend him again! More

by Collinsdawan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the guy in the service department
Jun 15, 2024 -

Premier Nissan Of Metairie responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 31, 2024

The service was terrific RJ was the best He explained everything and was very knowledgeable about everything also he let me know how long was the wait was for every time I come back I will request RJ . More

by Denice Lunkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
May 31, 2024 -

Denice Lunkin responded

Every one who need services please ask for R J

Jun 01, 2024 -

Premier Nissan Of Metairie responded

Denice Lunkin, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Nissan Of Metairie! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2024

Professional knowledgeable and great concern understanding and patient determination fast friendly over and beyond her self More

by Thyrafisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Margie, John Holloway
May 27, 2024 -

Premier Nissan Of Metairie responded

Hello Thyrafisher, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2024

I would never recommend this place to anyone. I have had nothing but problems since I bought my car in 2022. They are rude, disrespectful, and more. More

by ajw0703
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Timson, Jesus, Mike
Mar 30, 2024 -

Premier Nissan Of Metairie responded

We would like to have a better understanding about your experience. Please reach out to our Owner Loyalty Manager, Veronica, at (504) 455-5800 ext. 262 at your earliest convenience and we will do our best to resolve this with you.

January 11, 2024

After the sale, they don't like to speak with you or return phone calls/messages. I've had an issue with my car that I've spent 3 weeks trying to resolve. Multiple calls, messages, etc. and not a More

by Joe Wolslager
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees
Jan 13, 2024 -

Premier Nissan Of Metairie responded

We would like to have a better understanding about your experience. Please reach out to our Owner Loyalty Manager, Veronica, at (504) 455-5800 ext.262 and we will do our best to resolve this with you.

Jan 15, 2024 -

Joe Wolslager responded

I was called back on Thursday and told I would get a phone call back, to which I got chirping crickets. It seems apparent that there are multiple employees (especially in the service department) who were never trained how to use the phone. 4 weeks now to resolve a minor repair is absolutely freakin ridiculous!

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