Premier Nissan Of Metairie

Dropped my car off on Thursday morning at 9:30 as it was having issues starting. I was told there was a 24 hour turn around. By sat I hadn't heard anything, so I called. I was informed my service guy was of having issues starting. I was told there was a 24 hour turn around. By sat I hadn't heard anything, so I called. I was informed my service guy was off and wouldn't be back until Monday and that my car hadn't even been looked at. Called back Monday and spoke with my service guy and he stated that my car hadn't been looked at as they only have one diagnostic guy but he was going to look into it and call me back in an hour. He did that and determined that the issue was my 2 year old battery needed to be replaced. Needless to say, I went without my vehicle for 5 days over a battery. More

They were very professional during all my conversations. I may have been irate but they were never out of order with me. Not happy about how long my car was out of commission but I do understand why as wee I may have been irate but they were never out of order with me. Not happy about how long my car was out of commission but I do understand why as wee are still in The pandemic situation. Nissan refuses to accommodate me with a loaner car. I did get my car back fixed and now I’m happy. More

Everyone was very helpful. Especially Janna. Very nice lady. Went out of her way to help with the warranty work on my daughters Sentra. lady. Went out of her way to help with the warranty work on my daughters Sentra. More

I am always extremely satisfied with the service I receive at Premier Nissan. Miguel was very attentive, professional, courteous and helpful. I'll always use Premier Nissan. receive at Premier Nissan. Miguel was very attentive, professional, courteous and helpful. I'll always use Premier Nissan. More

A car we purchased from Premier Nissan was totaled in an accident. We have been reaching out for weeks with zero response to settle our claim. We purchased Gap and Security Plus with the car. No one in t accident. We have been reaching out for weeks with zero response to settle our claim. We purchased Gap and Security Plus with the car. No one in the Finance Department will answer a call or return messages. They are literally the sole hold up to have Gap pay their portion as we need to cancel the contract plus receive a copy of the dealer invoice. Both items should be easy for a dealership to do, especially for a customer who has purchased 4 vehicles from them. More

Love love love this Nissan dealer ship. I’m usually here to get an oil change Miguel is always helpful. Very professional I highly recommend!! to get an oil change Miguel is always helpful. Very professional I highly recommend!! More

I'm very pleased with my experience. Everything was taken care of when I brought my SUV in for service. Everyone was very friendly and helpful. care of when I brought my SUV in for service. Everyone was very friendly and helpful. More

I have had this dealership service/repair my car since 10/15/2009. I’ve always been satisfied. My only difficulty is getting someone to answer the service dept phone when I call to arrange service. Peop 10/15/2009. I’ve always been satisfied. My only difficulty is getting someone to answer the service dept phone when I call to arrange service. People are friendly, polite, responsive. I’m satisfied with their work. More

Got my oil change yesterday. However, my sticker says next service due is 1/5/21. I’m concerned and confused! Please call me back!!? next service due is 1/5/21. I’m concerned and confused! Please call me back!!? More

The service associate kept me informed. It was quick and easy drop off. easy drop off. More