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Premier Nissan Of Metairie
Metairie, LA
525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 525 reviews
March 07, 2025
Horrible Experience - Dishonest and Disrespectful! "I went specifically to refinance my car, my experience was an absolute nightmare. So I strongly advise anyone considering refinancing or buying f "I went specifically to refinance my car, my experience was an absolute nightmare. So I strongly advise anyone considering refinancing or buying from this Dealership to go elsewhere. Their business practices are unethical and their customer service is appalling. Avoid this dealership at all costs!" *First, I was made to wait for over THREE HOURS while they pretended processing my information. During this time, I was given no updates and felt completely ignored. After this excessive wait, they finally admitted they 'don't really do refinances. This was incredibly dishonest and a complete waste of my time. Instead of being upfront, they tried to pressure me into trading in my car, playing manipulative games to add fees. The entire process felt disrespectful and predatory. They clearly have no regard for customer's time or honesty. I strongly advise anyone considering refinancing or buying from this Dealership to go elsewhere. Their business practices are unethical and their customer service is appalling. Avoid this dealership at all costs!" I will Add the names later on. More
by ziad
Employees Worked With
Rochelle
March 07, 2025
Horrible Experience - Dishonest and Disrespectful! "I went specifically to refinance my car, my experience was an absolute nightmare. So I strongly advise anyone considering refinancing or buying f "I went specifically to refinance my car, my experience was an absolute nightmare. So I strongly advise anyone considering refinancing or buying from this Dealership to go elsewhere. Their business practices are unethical and their customer service is appalling. Avoid this dealership at all costs!" *First, I was made to wait for over THREE HOURS while they pretended processing my information. During this time, I was given no updates and felt completely ignored. After this excessive wait, they finally admitted they 'don't really do refinances. This was incredibly dishonest and a complete waste of my time. Instead of being upfront, they tried to pressure me into trading in my car, playing manipulative games to add fees. The entire process felt disrespectful and predatory. They clearly have no regard for customer's time or honesty. I strongly advise anyone considering refinancing or buying from this Dealership to go elsewhere. Their business practices are unethical and their customer service is appalling. Avoid this dealership at all costs!" I will Add the names later on. More
by ziad
Employees Worked With
Rochelle
March 07, 2025
DONT DO BUISNESS HERE. SHADY SHADY, SHADY & CASH ISNT GOOD ENOUGH STAY FAR AWAY The Most Insulating and Disrespectful experience in my forty-nines years on earth. M SHADY SHADY, SHADY & CASH ISNT GOOD ENOUGH STAY FAR AWAY The Most Insulating and Disrespectful experience in my forty-nines years on earth. Margie is her name. I arrive and it took 30 minutes to find the car. It was a joke and very unorganized. The vehicle needs front fender replaced from accident of the previous owner. I was given two out the door prices for cash. Very very insulating I wish I could post the quotes here. See World Margie on each of the quotes passing on to me the cost of body shop repairs that the dealership will write off. She gave me zero discounts with $25,000 cash. Tried to sneak in a $1900 Propack that is not needed. Then I exposed all the shady business and gave them two days to make it right. Margie continued to be disrespectful and insulting. More
by chrisd
Employees Worked With
Margie
February 28, 2025
A pleasant experience. My 3 month Nissan Kicks battery was bad. I brought it in after Nissan came out and got it started. Janna Sterling-Patterson in service is excellent a My 3 month Nissan Kicks battery was bad. I brought it in after Nissan came out and got it started. Janna Sterling-Patterson in service is excellent and is customer focused. She is a strong asset to your organization. Friendly and great follow-up. Darrell Kruger More
by darrellkruger
Employees Worked With
Janna Patterson
February 25, 2025
Excelente personal in all departments very professionals I’am very satisfied with Nissan of Metairie for six years. Thanks so much Nissan of Metairie all of you are very special persons …. I’am very satisfied with Nissan of Metairie for six years. Thanks so much Nissan of Metairie all of you are very special persons …. More
by Cesar.pomar 2018@gmail.com
Employees Worked With
Mitch Comeaux
February 17, 2025
Brent was a great representative to deal with. He reviewed all of the problems that needed to be fixed and sent me a written estimate. He told me that my car would be ready at a certain time and i He reviewed all of the problems that needed to be fixed and sent me a written estimate. He told me that my car would be ready at a certain time and it was. He was very professional and easy to work with. More
by Wlaporte
Employees Worked With
Brent in service dept.
February 05, 2025
The team is very professional courteous and always willing to go beyond the call of duty. I really appreciate them. I should’ve brought my 09 Nissan maximum out there when I’m moved back to New Orlean willing to go beyond the call of duty. I really appreciate them. I should’ve brought my 09 Nissan maximum out there when I’m moved back to New Orleans over 12 years ago. Maybe I will still have my maximum thanks. More
by Nekita
Employees Worked With
Thomas Carvajal
January 24, 2025
I have leased 2 vehicles and bought 2 vehicles from this dealership. I went to them over 10 years ago because I heard how charitable the owner and his wife are throughout New Orleans. The 4th vehicle I have dealership. I went to them over 10 years ago because I heard how charitable the owner and his wife are throughout New Orleans. The 4th vehicle I have has subtle slits in the seats and console that have gotten worse since I bought a year and a half ago. The slits are obviously from a razor knife used when they took the plastic off the seats. Over time from body weight and sun, they have split so much you can see the foam. I went to the dealer two months ago to show them, then a month ago again then called 6 times this week. No one ever does anything about it. They have had three employees call me a liar and that it looks like dog claws. This is the worst customer service I have ever had. More
by krafferty
Employees Worked With
James in Service and Mr Comiskey
