Premier Nissan Mall of Georgia - Service Center

He was just a pleasure to work with. Ty was friendly and thorough. Btw thanks for showing me the work area so I can work as I wait thorough. Btw thanks for showing me the work area so I can work as I wait More

Robert was super helpful and very straightforward on what should be done and what other options were to save money. I ended up waiting at one of their "work desks" which was a nice feature and appreciated th should be done and what other options were to save money. I ended up waiting at one of their "work desks" which was a nice feature and appreciated the regular status updates. I told Robert that I needed to leave by a certain time and he put extra techs on my car to ensure I was out the door on time. I don't think I've ever been to a mechanic that had 4+ hours worth of work and finish by the estimated time. Very impressed. More

Fast, easy, and courteous service. Grace was a pleasure to work with. Will definitely follow the directions of the service specialists in regards to future service. to work with. Will definitely follow the directions of the service specialists in regards to future service. More

Great people work here. I work with an awesome person. Her name was Grace. Mechanic even came out to answer my questions. Very kind man Her name was Grace. Mechanic even came out to answer my questions. Very kind man More

I had great service and everyone was pleasant and very helpful with decision making. They are now my permanent Nissan go to service department. Robert Sigman was very respectful and patient with me while helpful with decision making. They are now my permanent Nissan go to service department. Robert Sigman was very respectful and patient with me while I tried to explain what I needed to have done. He will be my go to person in service. More

Robert so made my day. When I went in for an oil change I was told,upon my inquiry, that while he was working that day he would not be able to help me and I was given to someone else. When I walked in, Robe was told,upon my inquiry, that while he was working that day he would not be able to help me and I was given to someone else. When I walked in, Robert saw me and asked the person whom my vehicle was assigned to if he would like him to take care of my car. Robert was told if you would like. Roberts response was I would love to. I know that there are alot of faces that come and go on a daily basis and I had not been there in months. Robert not only remembered me but also what I had been there for in detail. Robert, thanks so much for your personal interest in me. Thanks for doing such an amazing job. Rocky More

Really nice customer service. Lovely vibe. The dealership required masks and established Covid-19 related rules. This was my first visit here and it was a lovely experience. required masks and established Covid-19 related rules. This was my first visit here and it was a lovely experience. More

Customer service was great, quality of work was okay. Incorrect mileage return sticker placed on my car. No car wash done on vehicle as promised. Incorrect mileage return sticker placed on my car. No car wash done on vehicle as promised. More

Excellent customer service was provided during my visit. This was my first visiting the service department at the dealership. I purchased my Nissan from a different dealership, but I would strongly consid This was my first visiting the service department at the dealership. I purchased my Nissan from a different dealership, but I would strongly consider purchasing from Sutherlin in the future. Robert Sigman communicated frequently and effectively. More