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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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April 03, 2021

excellent service for oil change and trans service through friendly fast always a pleasure to get the service at Sutherland would recommend highly to everyone More

by ATWELLDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy schaffer, Sherry Hosch, Ruben Hernandez
Apr 06, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Sutherlin Nissan Mall of GA

April 02, 2021

I came to Sutherlin from Carmax to get my transmission fixed and to check my whole car over. Robert Sigman was the advisor and was fantastic! He had the servicemen check my car over and they found that th More

by MONAKEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman -- 5 Stars!
Apr 02, 2021 -

Premier Nissan Mall of Georgia responded

Hi Monakeister, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Sutherlin Nissan Mall of GA

April 02, 2021

This was my first time back to Nissan in 3 years. I spent less money and fixed more issues in this visit than I would have elsewhere. More

by chiannajhanay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 02, 2021 -

Premier Nissan Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Sutherlin Nissan mall of GA

April 01, 2021

Always receive great service! Appreciate the shuttle to work too! Just wish I didn't have to fill out these surveys after every visit! Best car wash ever! More

by melmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure?
Apr 02, 2021 -

Premier Nissan Mall of Georgia responded

Hi Melmom, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Sutherlin Nissan Mall of GA

March 30, 2021

Good job very helpful. Did not charge me for the damaged. Thanks so much for every one that made this process easy. Kudos to the staff More

by TIWANAGUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch, Jordan Hughes, Juan Urreago, Ruben Hernandez, Stuart Spradley, Mike Keen, Maria Telles, Chrystal Glisson
Apr 02, 2021 -

Premier Nissan Mall of Georgia responded

Hi Tiwanagunter, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Sutherlin Nissan Mall of GA

March 30, 2021

We have been having our car serviced here since we bought it 10 years ago. This last service was terrible. We requested to have the cloudiness removed from the headlights. When we picked up the car the next More

by GRANTWROSE
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Robert sigman
May 26, 2021 -

Premier Nissan Mall of Georgia responded

Thank you, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am disappointed to hear that your recent service experience did not meet your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Kind Regards, Jennifer Matheson Owner Loyalty Manager Sutherlin Nissan Mall of GA 678-714-1885 Jmatheson@nissanmall.com

March 28, 2021

Y’all charged me way too much, rip off artists. I could’ve paid off my car by now. But in a way I’m glad y’all ripped me off because it made me man up and learn how to work on my own car. So thank yo More

by CARLOSVALDEZ135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Hernandez
May 26, 2021 -

Premier Nissan Mall of Georgia responded

Carlosvaldez135, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. Sutherlin Nissan

March 27, 2021

Was great experience and great help from service representative. My needs were addressed and needed oil change was offered. Several other things were recommended and time was perfect More

by VS6388
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Mar 29, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Sutherlin Nissan Mall of GA

March 27, 2021

I have been going to this dealership for 15 yrs. feel it has been rather pricey but hate to search for another. They still haven’t been able to fix a heater problem since Dec which I have paid for resolve. More

by lanak49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert was very kind and considerate
Mar 29, 2021 -

Premier Nissan Mall of Georgia responded

Lanak49, we really appreciate your feedback! If you're ever in need of more help, please let us know! Please give me a call if I can assist you. 678-714-1885 x 168. Thank you Jennifer Sutherlin Nissan Mall of GA

March 20, 2021

The employees are great but I have complained before about the smell of exhaust fumes and tire rubber leaking into the customer areas and it has not been corrected. I picked up my car around noon and I More

by ANGELA_OROARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian
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