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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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June 08, 2021

Friendly, courteous, and prompt. Need some outdoor seating on campus. Also, the pre-service quote never ends up being the final bill excluding additional maintenance during service. Every step whether More

by mwyopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Last name Becera?
Jun 11, 2021 -

Premier Nissan Mall of Georgia responded

Mwyopper, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga!

June 03, 2021

My wife looked online at a car that they had that was supposed to had a back up camera and pearl white color. I went to look at it we made an offer, but when I got back home she asked me about the back u More

by alanpuckett
Recommend Dealer
No
Employees Worked With
Seung Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Premier Nissan Mall of Georgia responded

Thank you, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am disappointed to hear that your recent service experience did not meet your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Kind Regards, Jennifer Matheson Owner Loyalty Manager Sutherlin Nissan Mall of GA 678-714-1885 Jmatheson@nissanmall.com

June 03, 2021

Very clean, very pleasant, friendly everything went well the finance department was great we did not have to spend all day at the dealership it took about 3hours. More

by Scruggs.harriett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weis Naderi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Nikolaev
Jun 04, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2021

The staff here is always amazing, nice and helpful. They are great about keeping me updated on the status of my car and explaining everything that is happening. I won’t take my car anywhere else. More

by Claira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Delfi
Jun 04, 2021 -

Premier Nissan Mall of Georgia responded

Claira, we are so happy to read such a great review about Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care!

June 02, 2021

Great service fast and honest no games they always treat me with professionalism and even clean my car service like that is hard to find today been using them over 20 years More

by cawhiteman25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Whiteman, Chrystal Glisson
Jun 04, 2021 -

Premier Nissan Mall of Georgia responded

Hi Cawhiteman25, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 02, 2021

Service representative was very accommodating and on top of my needs, facility and waiting area was clean and comfortable. Wait time and service were reasonable More

by dg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recognize my service rep without photo
Jun 04, 2021 -

Premier Nissan Mall of Georgia responded

Hi Dg, thank you so much for your positive comments about Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care!

June 02, 2021

My service representative was very accommodating and on top of my needs, the facility and waiting area was clean and comfortable. Wait time appropriate for service. Expectation was set and achieved. More

by AGILL58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byung Ko
Jun 04, 2021 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 01, 2021

There was a slight miscommunication in the beginning since the service rep that sign up for wasn’t present. But once got set up, it was Fast, affordable, and they had a decent waiting area. More

by jameelhasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byong
Jun 04, 2021 -

Premier Nissan Mall of Georgia responded

Jameelhasan, we are so happy to read such a great review about Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care!

May 28, 2021

Robert Sigman once again being the best advisor in all Georgia. Always making his customers feel excellent. I will recommend him to all my friends having a Nissan. More

by Shandell Monge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
May 29, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 28, 2021

Robert Sigman has always been my primary choice , he is very helpful and he knows a lot about the vehicles and his customer service is incredible. Awesome human being. More

by Shandell Monge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
May 31, 2021 -

Premier Nissan Mall of Georgia responded

Hi Shandell Monge, thank you so much for your positive comments about Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care!

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