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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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June 30, 2021

The part I needed was on backorder and the advisor wasn't great at communicating. I didn't even know the part came in early and the work on my car was completed until the service manager called to ask me ab More

by CHANDRACHINNIS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Delfi
Jul 16, 2021 -

Premier Nissan Mall of Georgia responded

We regret to hear that you had a negative experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 26, 2021

The service is always great when I go and get my cars done! More

by qttran53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byung Ko
Jul 03, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2021

The team here is great! They always call to schedule my service and make sure to see if I have any concerns! More

by MESHYALALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantell Daley
Jul 03, 2021 -

Premier Nissan Mall of Georgia responded

Hi Meshyalallen, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 16, 2021

Brought my car back twice because they broke my hub caps. Very rude service manager. Very rude. Not coming back ever. I am done there. More

by Stephaniedonald7501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Jul 07, 2021 -

Premier Nissan Mall of Georgia responded

Thank you, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am disappointed to hear that your recent service experience did not meet your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Kind Regards, Jennifer Matheson Owner Loyalty Manager Sutherlin Nissan Mall of GA 678-714-1885 Jmatheson@nissanmall.com

June 12, 2021

I utilized the service department for routine maintenance. As with prior visits, my service was quick and efficient. The service writer, Robert, was very courteous and informative. He provided up More

by eporter84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 15, 2021 -

Premier Nissan Mall of Georgia responded

Hi Eporter84, thank you so much for your positive comments about Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care!

June 11, 2021

Great super fast service team. Andy Schefer is a great mechanic always does a first rate job. Everything was checked and any needs were addressed. More

by ATWELLDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Jun 15, 2021 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 10, 2021

Tech, Andy, always does great job. Knows what needs to be done to my vehicle. Doesn’t try to up sell unnecessary service. Hope he doesn’t leave before replace my vehicle. More

by Fred.Hankins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 15, 2021 -

Premier Nissan Mall of Georgia responded

Fred.hankins, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

June 10, 2021

I have been in the back end of car dealerships since the early 70’s from lube boy through master tech up to service director, I have seen the best and the worst of dealerships, you guys have got it together More

by BMSTR119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
Jun 15, 2021 -

Premier Nissan Mall of Georgia responded

Bmstr119, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2021

Great service from any service advisor I’ve encountered. Prices are always fair and service is prompt. Will continue to have my vehicle serviced at this location. More

by iabram01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Elliott
Jun 15, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

June 10, 2021

I had an appointment for oil change. My advisor was very nice and friendly. I got my car washed, and I didn’t wait too long. More

by mulu
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 11, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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