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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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September 21, 2021

I do not have any thing to write at this point. Feeling forced to write something to be able to submit this review. More

by callen100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Sep 23, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

September 21, 2021

Great experience! Actually fun for once. Had a wonderful time while I was there. Will definitely be my go to dealership. More

by SEMASMITH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Pierce
Sep 23, 2021 -

Premier Nissan Mall of Georgia responded

Semasmith33, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 15, 2021

They charge me for tire rotation but they don’t do their job.they need to Check the work order before deliver the car More

by saika.tithi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry Hosch, Jordan Hughes, Juan Urreago, Ruben Hernandez, Stuart Spradley, Mike Keen, Maria Telles, Chrystal Glisson, Shantell Daley
Sep 30, 2021 -

Premier Nissan Mall of Georgia responded

Thank you, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am disappointed to hear that your recent service experience did not meet your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Kind Regards, Jennifer Matheson Owner Loyalty Manager Sutherlin Nissan Mall of GA 678-714-1885 Jmatheson@nissanmall.com

Sep 30, 2021 -

saika.tithi responded

If they denied the service they must be let us know.but funny part is they charge me for service.& I usually don’t check anything but that day before I went The service I put some air in my tire that’s why I find out they didn’t any service with my tire.& miss Jennifer I hope u already know What u have to do make it right

September 14, 2021

Walmart messed up my vehicle. It feels great to have it fixed. This dealership was fast and professional. I don't remember the names of everyone involved that helped. It was several. More

by SHERRIQ87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byung Ko
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 14, 2021

My car is fixed from a mess that Walmart caused. I'm so happy to have it running back to normal! My advisor Delfino Becerra was very patient with me when I called in to describe the issue with my vehicle. More

by SHERRIQ87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delfino Becerra
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 14, 2021

The Service is Quick and Excellent. I also purchased my vehicle at this location in 2017. The Customer Service Team and The Mechanics are awesome More

by GERMAINE_363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 14, 2021

Very professional and helpful , completed in a reasonable amount of time. Provided all necessary information. More

by ATAILOF3DOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delfi
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

Hi Atailof3dogs, We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 12, 2021

Grace is always a pleasure and goes above and beyond to ensure great customer service. She always address me by my name and makes me feel like a valued customer. More

by GENISEWALKER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 10, 2021

The only reason that I’m giving a 3 is because the service manager, Brandon stepped in and made things right! We initially dealt with Delphino. When challenged about the work performed and the price More

by MR.STVOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Whiteman
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

Mr.stvoh, we really appreciate your feedback! Please let me know if there is anything further I can assist you with. Thank you! Jennifer 678-714-1885 X 168

September 09, 2021

Sutherlin Nissan service department did a great job with my service appointment, getting my vehicle in and out quickly and addressing all issues in a professional manner. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

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