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Premier Nissan Mall of Georgia - Service Center

Name: Premier Nissan Mall of Georgia - Service Center
Address: 3520 GA-20, Buford, GA, 30519, US
Telephone: (678) 210-9812

3520 GA-20, Buford, Georgia 30519 Directions

Service: (678) 210-9812

Parts: (678) 883-1836

Buford, GA

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2,409 Reviews

Call Service Center (678) 871-8035

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2,409 Reviews

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Dealerships need five service reviews in the past 24 months before we can display an overall service rating.

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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November 26, 2021

SERVICE VISIT

I have had positive experiences with Sutherlin in Buford. The associates have been helpful, courteous, and professional each time that I visited to purchase or have service. The associates have been helpful, courteous, and professional each time that I visited to purchase or have service. More

by garylynnarnold

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Delfino Becarra

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Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

November 26, 2021

SERVICE VISIT

Very Honest. Provided excellent customer service. Provide fast service. Provided friendly service. Comfortable waiting areas. fast service. Provided friendly service. Comfortable waiting areas. More

by melanie.spencer50

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Robert

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Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

November 25, 2021

SERVICE VISIT

It was great I love the experience but it took kind of a long time to long time to More

by MBOUMI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Keen

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Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

November 23, 2021

SERVICE VISIT

Outstanding service as usual for my 2013 Nissan Altima that I love! New tires and responsible maintenance completed! that I love! New tires and responsible maintenance completed! More

by ChrisNissanOwner

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Delfino Becerra

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November 21, 2021

SERVICE VISIT

The dealership has always gone above and beyond to take care of our vehicles. Recently, there was an issue with the maintenance quote they had provided instead of charging the additional amount they honore care of our vehicles. Recently, there was an issue with the maintenance quote they had provided instead of charging the additional amount they honored the original quote. They also have the best people Ty Chang is exceptionally knowledge and has been taking care of our vehicles for over 15 years. More

by rwfaglier

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ty Chang, Sherry Hosch

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November 21, 2021

SERVICE VISIT

I took my car in for a service and the service was GREAT!! I will be back GREAT!! I will be back More

by ericarb78

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Grace Ellington

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November 20, 2021

SERVICE VISIT

I had a coupon for an oil change and free tire rotation. Was told tire rotation was NOT included. Had to pay for it. After being charged for the tire rotation, I found the coupon online and the tire rotatio Was told tire rotation was NOT included. Had to pay for it. After being charged for the tire rotation, I found the coupon online and the tire rotation WAS supposed to be included. I’m told that the dealership will honor the difference when I return but it’s still an inconvenience. Plus, my car was not washed and vacuumed. Every other dealership has done this automatically after service. However, the representative told me that I should tell them that I want this free service when I drop the car. As a new customer, I believe I should have been asked since the wash and vacuum are not automatic. More

by Moorelove

Verified Customer

Recommend Dealer

Employees Worked With

Shantell Daley

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Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am disappointed to hear that your recent service experience did not meet your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Kind Regards, Jennifer Matheson Owner Loyalty Manager Sutherlin Nissan Mall of GA 678-714-1885 Jmatheson@nissanmall.com

November 19, 2021

SERVICE VISIT

Service was very quick. Very pleased except the waiting area was a mess. Bathroom was very clean area was a mess. Bathroom was very clean More

by DIHOF3

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Shantell Daley

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November 18, 2021

SERVICE VISIT

Service was second to none as always at Sutherlin. I bought my vehicle here just to have it serviced with the team at Sutherlin. bought my vehicle here just to have it serviced with the team at Sutherlin. More

by BRIAN.CONLEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Grace Ellington

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November 17, 2021

SERVICE VISIT

My service advisor was great. He was on top of things the whole time. Best service I’ve had in a long time. whole time. Best service I’ve had in a long time. More

by Henrysteven309

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joseph

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Premier Nissan Mall of Georgia - Service Center

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2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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