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Premier Nissan Mall of Georgia - Service Center
Buford, GA
2,408 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,408 Reviews of Premier Nissan Mall of Georgia - Service Center
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May 27, 2018
Fabulous Customer Service I love being able to drop my car off for service and walking over to the gym for a few hours to return to a clean serviced vehicle. Brooks is great, I love being able to drop my car off for service and walking over to the gym for a few hours to return to a clean serviced vehicle. Brooks is great, he always takes care of me. I wouldn’t take my car anywhere else. More
by kimberly_nelson
Verified CustomerEmployees Worked With
Brooks
May 24, 2018
Oil Change & Tire Rotation Even though I was last, they still services my car and did it quickly. I appreciate the quick service and I will definitely be back again! Even though I was last, they still services my car and did it quickly. I appreciate the quick service and I will definitely be back again! More
by C1585
Employees Worked With
Other Employees :
Tina Cline, Brandon Whiteman, Larry Schultz, Phillip Parker
May 23, 2018
Family Dealership I had a great experience there they make you feel like you are apart of the family and they take time listen to you. Will recommend my friends and fam I had a great experience there they make you feel like you are apart of the family and they take time listen to you. Will recommend my friends and family to service their cars at Sutherlin Nissan. More
by SLY_GA
Employees Worked With
Tina Cline, Brandon Whiteman
May 23, 2018
the great relief to get there and how quickly i was noticed and accepted and processed, you could not ask for a better service center to go to.. coffee, tea and televi to get there and how quickly i was noticed and accepted and processed, you could not ask for a better service center to go to.. coffee, tea and television for the wait was awesome and the guy who took care of me was the best. smiles from when i entered until i left... thanx Sutherlin.. More
by berlycheatum
Employees Worked With
I DONT REMEMBER HIS NAME BUT YOU GUYS SHOULD KNOW HOW IT WAS...
May 21, 2018
All they are after is your $ I bought a used Nissan Murano from this dealership. The first mark against them was that they gave me a price on the vehicle and while the salesperson I bought a used Nissan Murano from this dealership. The first mark against them was that they gave me a price on the vehicle and while the salesperson was "talking to the manager" I browsed the Internet and found a posting that had a lower price. When I questioned the salesperson about it he gave me some excuse that did not make sense, but I was able to get him to lower the price some. The vehicle also had a broken mirror which at first he had agreed that it would get fixed, but after lowering the price close to the posting I had found he then said I had to pay for the repair of the broken passenger side rear view mirror and that it was going to cost $300. Again while he spoke with the manager I searched for the price of the mirror and all results came out to $60-$80. When I questioned the salesperson he said the rest was for labor that it would take over an hour for the mirror to be replaced. When they finally got the mirror in (took them forever to get the mirror in, they claimed that they had ordered the wrong side and had to order again) it only took the service guy 10 minutes to replace it. Lately, I decided to give them another chance by taking the vehicle in to get service, I made an appointment and they took me, not once was I asked what type of oil did I want. They just took the vehicle in, did the oil change and came back with a list of things I should consider getting done. They were going to wash the car for me but told me if I wanted that complimentary service I would have to wait another 20-30 minutes. So far this dealership has failed to impress me in any way. More
by ERICTRONIC
Employees Worked With
Brandon Whiteman
May 19, 2018
Awesome experience The people in the service department were great. Super helpful and answered every question i haf anput confusion with certain tgungs. And in general t The people in the service department were great. Super helpful and answered every question i haf anput confusion with certain tgungs. And in general tgroughout the store ecery department was extremely helpful and so driendly Corey and i think yhr finance guy werr the best. Greatest experuence there by far! More
by MELLYSOTELO
Employees Worked With
Corey Palmer
May 19, 2018
Efficient and Helpful Thanks for the quick turn-around on inspection and repairs to the new-to-me Nissan Rogue. I drove out with great confidence in my safety and car’s per Thanks for the quick turn-around on inspection and repairs to the new-to-me Nissan Rogue. I drove out with great confidence in my safety and car’s performance. More
by TAIELLO49
Employees Worked With
Brandon Whiteman
May 18, 2018
Not cool Had 200 +plus extra miles on my odometer. Watched while in the bay. 20 minute procedure but had to wait 1.45 hours. ( was 15 minutes early for my sc Had 200 +plus extra miles on my odometer. Watched while in the bay. 20 minute procedure but had to wait 1.45 hours. ( was 15 minutes early for my scheduled appointment) Do not trust them at all More
by michellemartin01
Employees Worked With
Other Employees :
Tina Cline, Brandon Whiteman, Fisher Olliff, Corey Palmer, Jquori Jones, Sylvester Gary, Ramzi Himshmeh, J'Quori Jones, Phillip Parker
May 18, 2018
Excellent Customer Service Stewart was knowledgeable and professional. He provided me the information and allowed me to make a decision on the repair work needed. I enjoyed th Stewart was knowledgeable and professional. He provided me the information and allowed me to make a decision on the repair work needed. I enjoyed that he was not pushy and telling me I needed to have the work completed immediately. More
by JACKIEHOWARD.EMAIL
Employees Worked With
Stewart
May 17, 2018
Fastest service at a dealership ever! I called and scheduled an appointment to have my oil changed and tires rotated. Appointment was at 4 they were calling me at 4:20 telling me my car wa I called and scheduled an appointment to have my oil changed and tires rotated. Appointment was at 4 they were calling me at 4:20 telling me my car was ready. After paying, I was on the road at 4:25. More
by FASTEDTYGER
Employees Worked With
Oliver
