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Premier Nissan Mall of Georgia - Service Center

Buford, GA

4.5
2,408 Reviews

2,408 Reviews of Premier Nissan Mall of Georgia - Service Center

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July 03, 2018

Oil change was completed on or before stated time. Checkout was quick and easy and vehicle was ready for pickup when I returned. Excellent service More

by CMFESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Schultz
July 03, 2018

Amazing My car was serviced quickly and the staff was both friendly and efficient. I am very happy with the service and the time spent there. More

by Mulberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Rezmer
July 02, 2018

My Service Rep was the best! Ordered the service on line and got there at 7:30 am and was taken care right away. Gil was my rep and he did a fine job! I told him I needed to be More

by kakins60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil
July 02, 2018

Quick Service I arrived 20 minutes early for a late Saturday afternoon oil change appointment. They took my car right in and got me out quickly. They didn't press More

by Repgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks
July 01, 2018

Quick I arrived on time and was out in an hour. Service manager very nice. Free water and snacks nice touch. Second time there. Both times good. More

by RANDYLILIENTHAL9218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get service manager name, Cass Warnel
July 01, 2018

Excellent Service as Usual We've brought our vehicle here since it was new in 2002. Sherry, our service rep. continues to provide fantastic service along with the technicians. More

by GSKIVER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
July 01, 2018

Can’t recommend enough. Incredible, friendly and honest service provided by Brooks. The service at this Nissan location is the reason I keep driving from Atlanta to Buford ov More

by THIAGOSATTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks
June 30, 2018

Best place to do business Friendly, professional they treat you like a king!! I will never do business elsewhere. Best place to buy a vehicle. I've been doing business with Sut More

by JASONGROSZ56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks in service , Nesrin Sabbagh
June 30, 2018

Alternator/battery replacement Worst! Don’t bother to go if you show up 10 minutes before they close. The service tech was a complete dick. Sherry was polite but could have of done More

by Mavelar89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry
Jul 13, 2018 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to tell me about your most recent visit to our service department. Here at Sutherlin Nissan it is our goal to provide all of our customers with truly exceptional service and I'm sorry to hear that we failed to do so with your visit. I hope that you will allow us another opportunity to improve on the service we provide to you. I understand that your most recent experience left you disappointed with our service department but I assure you if granted another opportunity, we will do all that is necessary to ensure that you are provided with the truly exceptional experience you deserve. Please feel free contact me directly if there is ever anything I can do to assist you. Sincerely, Arlene Majuste Owner Loyalty Manager Sutherlin Nissan Mall of Georgia 678-714-1885 ext. 122

June 28, 2018

Quick and easy Larry Hecht provided awesome service and was very personable. He answered all my questions and requests which made a great experience from check in t More

by DIMATTEO.NINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Hecht
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