Premier Nissan Mall of Georgia - Service Center

Lift gate issue My lift gate would get stuck at different stages of closing. Larry got me in to get seen and was fixed in about 30 minutes. He was so friendly and exp My lift gate would get stuck at different stages of closing. Larry got me in to get seen and was fixed in about 30 minutes. He was so friendly and explained what the issue was. I live in Alpharetta but would gladly drive to Buford to get the service he gives. More

Rude service rep Customer service representative was very rude moment of service for no reason. Can’t complain about the actual service done to the vehicle only the Customer service representative was very rude moment of service for no reason. Can’t complain about the actual service done to the vehicle only the customer rep. More

Another Great experience Great service center with top notch service rep who help you through the process. They keep you informed of your car status while you're waiting Great service center with top notch service rep who help you through the process. They keep you informed of your car status while you're waiting More

Brooks Rezmer review Wonderful person to work with, makes things easy, very informative regarding things that I need and work that needs to be done . Will continue to com Wonderful person to work with, makes things easy, very informative regarding things that I need and work that needs to be done . Will continue to come here More

Regular service visit Came in for an oil change. This service center never tries to sell services just to get extra money. Give me a heads up about what might be needed d Came in for an oil change. This service center never tries to sell services just to get extra money. Give me a heads up about what might be needed down the road but never hard sells. Always honest about what is needed right now and what could wait. More

Service The service writing department seems under staffed. I think the experience may have been better if it were fully staffed. Also I wasn’t greeted immedi The service writing department seems under staffed. I think the experience may have been better if it were fully staffed. Also I wasn’t greeted immediately. More

Service Had noise riding down the road on back right side. Thought it was damage from hitting a pot hole. It could have been multiple things but Techs were Had noise riding down the road on back right side. Thought it was damage from hitting a pot hole. It could have been multiple things but Techs were able to pinpoint to worn tires and not have to work on bearings, suspensions, etc. More

Will only deal with Brooks. Brooks has taken care of me from the first time I walked into the service area. If he is not available on the day I need, I wait for another day to c Brooks has taken care of me from the first time I walked into the service area. If he is not available on the day I need, I wait for another day to come in... More

oil change Our service Rep, sherry, always does and awesome job. this time was for a simple oil change but service was great even got a nice car wash. Our service Rep, sherry, always does and awesome job. this time was for a simple oil change but service was great even got a nice car wash. More

Goes the extra mile Really impressed with the service. Also, very good at creating flexibility with service packages. I would strongly recommend getting Nissan service he Really impressed with the service. Also, very good at creating flexibility with service packages. I would strongly recommend getting Nissan service here. They also proactively addressed warranty related issues. More