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Premier Nissan Mall of Georgia - Service Center

Buford, GA

4.5
2,408 Reviews

2,408 Reviews of Premier Nissan Mall of Georgia - Service Center

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July 21, 2018

Great service e I have being customer of Sutherlin Nissan Mall of Georgia service for years. They are always very professional and trustful on the maintenance of my More

by andehais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
July 20, 2018

Maintenance Service As always it was a great experience. Brandon and his crew did a super job on my car!!! Everyone I spoke to was very friendly. More

by chetbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando and Fisher
July 20, 2018

Great customer service My wait was under what was quoted. The staff are very helpful and courteous. They made sure my wait was comfortable and greeted me with smiles. More

by CARLABROWN500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
July 19, 2018

Very satisfied. Staff is friendly and professional. Service adviser was extremely knowledgeable., The wait time was minimal and the waiting area is pleasant. I like More

by hayes2861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
July 19, 2018

Service Waited while I had an oil change and tire rotation. Vehicle was completed before the estimated time. Great employees and waiting facilities. Very plea More

by lswaim0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
July 19, 2018

Great Service The staff is very kind and professional. I’ve always been treated kindly by the staff and they have answered any questions for me. I’m usually in and More

by RBENJAMIN.RB
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
July 18, 2018

Great No complaints. I arrived on time and was tended to immediately. I went for a oil change which did not take long at all. The wait was very pleasant as More

by lishajordan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry
July 17, 2018

Airbag recall repair My advisor Larry and courtesy driver Jim made this recall repair stress free and effortless .. Thank you for your service...if I need service I know More

by Pamwhite278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim courtesy , Larry Hecht
July 17, 2018

Great attention to detail Brooks and Sherry are amazing and always go above and beyond expectations every time in the service department. Get me in for appointment when I have More

by BERNICEBRUMARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks & Sherry
July 15, 2018

Will not come back 1st. We have bought 3 cars from the dealership in less than the last 2 years. Service department personnel have the worst attitude. Not friendly at More

by dwbahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady not sure her name.
Jul 16, 2018 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to complete a review of our service department. I am sorry to hear that your experiences with our service team have been less than truly exceptional. I can see that you are a loyal customer to our store and the Nissan brand and I am saddened to read of your most recent encounters with our store. We are working diligently to improve on the service that we provide to our customers and although we have disappointed you with our service, I hope you will allow us another opportunity to show you that we are willing and capable to provide you with the truly exceptional experience. Should you decide to give us a chance to address your concerns, please give me a call at 678-714-1885. I would like to be apart of the experience from scheduling to delivery to ensure that you receiving the experience you deserve. Sincerely, Arlene Majuste Owner Loyalty Manager Sutherlin Nissan Mall of Georgia 678-714-1885 ext. 122

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