Premier Nissan Mall of Georgia - Service Center

Much appreciated. The service department did everything they promised in a professional way. I feel Brandon and the crew did everything they could to resolve the issues The service department did everything they promised in a professional way. I feel Brandon and the crew did everything they could to resolve the issues. More

Exemplary I have been to this dealership for service on 4 different vehicles. Have been many times that wasn’t too pleased but this wasn’t one of them. Stuart i I have been to this dealership for service on 4 different vehicles. Have been many times that wasn’t too pleased but this wasn’t one of them. Stuart in service actually followed thru with getting something done that I have requested several times over the past few service visits. More

Service was great Service was great, staff was polite and understanding. Area was clean. The service staff always explains what was done and what needs to be replaced. Service was great, staff was polite and understanding. Area was clean. The service staff always explains what was done and what needs to be replaced. More

Service The dealer took care of my service needs and fixed my brakes while I was there. They were very prompt and Brooks always does a great job. The dealer took care of my service needs and fixed my brakes while I was there. They were very prompt and Brooks always does a great job. More

Unsatisfied It would be great if Sutherlin Nissan is a little more competitive in car repairs. It is understood that one would pay more for a dealership, but an It would be great if Sutherlin Nissan is a little more competitive in car repairs. It is understood that one would pay more for a dealership, but an exhorbitant amount is just unsatisfactory. Also, my Previous Dealer Pearson Nissan in OCALA, FL was much more accommodating and a little more reasonable in paying the higher price. Start sending me your discount flyers before I utilize your services again. Only my opinion. More

Poor customer service I stopped in to drop off one of my 25 Nissan vans for service. At no time did anyone from the service department make an effort to come out and greet I stopped in to drop off one of my 25 Nissan vans for service. At no time did anyone from the service department make an effort to come out and greet me or inquire what I was bringing the van in for. (For the record when I take one of our Ford's truck to Mall of Georgia Ford the service department meets me at the truck almost intermediately). Since no one from the service department would come out to the truck I went in to the service counter where three people were sitting. At no time did any of them make eye contact or in any way acknowledge that I was even in the room. Finally a forth person came out and asked me what I needed. Turns out they are at odds with Enterprise Leasing and wouldn't work on the truck anyway. Take my advice if this is the way they treat a customer, I would look for another dealership, More

Will continue to come here for service. Out of all the car shops one can go to I always come to Sutherlin Nissan Mall of GA. I get good pricing and value for the service performed on my veh Out of all the car shops one can go to I always come to Sutherlin Nissan Mall of GA. I get good pricing and value for the service performed on my vehicles. I get recommendations and not someone trying to sale me products. I bring both my vehicles here for service and will continue to come here. Stuart and the rest of the staff are professional and courteous. Thank you. More

your service center can not get a brand new truck fixed I bought a Nissan Titan truck this year and before there ws 100 miles on it the service engine came on. Then it came on again and they had the enginee I bought a Nissan Titan truck this year and before there ws 100 miles on it the service engine came on. Then it came on again and they had the engineer came and they put a new fuel pump on it then it came on again and it is at your service center Buford ga. I am paying a large payment a month for this truck that can't seem to get fixed. Very upset about it. Will not buy another Nissan that's for sure. More

Speedy Service I came to get a oil change and filter change. I scheduled a appt ahead of time. I was in and out. Very pleased with customer service and time that it I came to get a oil change and filter change. I scheduled a appt ahead of time. I was in and out. Very pleased with customer service and time that it took. More

Excellent service Great customer service from Larry. He was very nice helped me with the services My car needed. Again 5 stars for Larry. I’ve bought 2 cars from this d Great customer service from Larry. He was very nice helped me with the services My car needed. Again 5 stars for Larry. I’ve bought 2 cars from this dealership and I’ve had all my cars serviced here but this service advisors are not friendly. They don’t greet you and barely look at you. no type of acknowledgment. So it was nice that Larry was so amiable. More