Premier Nissan Mall of Georgia - Service Center

Service. Quick and straight to the point my type of service! Answered every question I had! I love sherry she knows her job! Great job to her! Quick and straight to the point my type of service! Answered every question I had! I love sherry she knows her job! Great job to her! More

Customer Service Larry was very helpful and friendly, He explained the service I needed and got me out before the bad weather. He said I could come back on a sunny da Larry was very helpful and friendly, He explained the service I needed and got me out before the bad weather. He said I could come back on a sunny day for my car wash instead of getting it done when it was getting ready to rain. More

Oil changw We took our car in for an oil change. The dealership is always very helpful. One issue that we had was the price we were given for the service was not We took our car in for an oil change. The dealership is always very helpful. One issue that we had was the price we were given for the service was not the “final” price we paid. More

Severely overcharged I went in for a 60,000 mile service on my Murano I purchased at Sutherlin. I waited while the service was completed. Arrived at 1015am and left appr I went in for a 60,000 mile service on my Murano I purchased at Sutherlin. I waited while the service was completed. Arrived at 1015am and left approximately 1:30pm. Service was completed in approximately 3 hours. Labor charge was over $440.00. Total bill was approx $725.00. UNBELIEVABLE. I was in a rush to leave and did not look close at the bill until I got home. Totally disgusted with the cost of this service. More

Great Service! I bought my car used from Sutherlin Nissan and I’m so glad I did! I always bring it back there for oil changes and tire rotation. You can set up remin I bought my car used from Sutherlin Nissan and I’m so glad I did! I always bring it back there for oil changes and tire rotation. You can set up reminders for when your car is due and appointments can be made on your phone in just a few minutes. I’m usually able to schedule an appointment the night before and be seen the very next morning. It’s nice not to have to call during business hours and wait on hold for someone to check a calendar for you. You can easily see the availablity they have so you can schedule your services accordingly. The past few times I’ve set appointments with Brooks and I’ll be making sure to keep requesting him in future. He’s punctual, friendly, and offers wonderful service which is really important to me since I have a background in customer service. All in all I’m very pleased with this group and I’ll definitely be back! More

Service Department Sutherlin Nissan Mall of Georgia always provides great customer service.Gil Rodriguez makes sure to go out of his way to address any questions or conc Sutherlin Nissan Mall of Georgia always provides great customer service.Gil Rodriguez makes sure to go out of his way to address any questions or concerns I have.I will always come to this location for my car needs. More

Very pleased all the way Service Dept great. Larry was service advisor. Top notch. Kept me informed and personable person to be around. Work done in time he told me. I'll Service Dept great. Larry was service advisor. Top notch. Kept me informed and personable person to be around. Work done in time he told me. I'll be back with my Nissan Frontier in the future. More

Transmission Though my car was slightly beyond the warranty, Larry from Service and Sutherlin Nissan in general were very helpful and my transmission was replaced Though my car was slightly beyond the warranty, Larry from Service and Sutherlin Nissan in general were very helpful and my transmission was replaced free of charge, Very thankful for all of their help! More

Service Good as always, no complaints always does what I need done . Takes care of any issues and works with me on things that need to be done and timeframes. Good as always, no complaints always does what I need done . Takes care of any issues and works with me on things that need to be done and timeframes. More

Car Service Great service as always. Cashier was very friendly and helpful as well, I can't remember her name though. Waiting for my paint pen to come in was out Great service as always. Cashier was very friendly and helpful as well, I can't remember her name though. Waiting for my paint pen to come in was out of stock at the time. More