Premier Nissan Mall of Georgia - Service Center

Routine and warranty Excellent Service and Sherry in service is the best ever. I will continue to go back there and have told my friends to go see Sherry Excellent Service and Sherry in service is the best ever. I will continue to go back there and have told my friends to go see Sherry More

3 hour wait for an iil change & tire rotation with an Appt I waited 3 hours for my vehicle to get an oil change and tire rotation. I had a 10.am.appt. didn't get my vehicle back until 1pm after I complained I waited 3 hours for my vehicle to get an oil change and tire rotation. I had a 10.am.appt. didn't get my vehicle back until 1pm after I complained about why it was taking so long. Yes, I appreciate that The service was then complimentary because I waited so.long. Gil has always been super nice to deal with. I don't believe this was his fault. Not sure why it took so long. More

Welcoming amazing I love the experience. It was very welcoming and fast service. Would definitely recommend. Facilities where clean. Coffe was good. And the wait was a I love the experience. It was very welcoming and fast service. Would definitely recommend. Facilities where clean. Coffe was good. And the wait was a good experience. More

Recall and service Excellent service department, was advised of the service my vehicle required and the cost. As to the recall, they were very informative and gave a loa Excellent service department, was advised of the service my vehicle required and the cost. As to the recall, they were very informative and gave a loaner to drive until all the work was completed More

Only want your money. I presented a coupon from Sutherland Nissan and the guy never even used it. Took it and never even applied it to my 163.00 bill. I will not go back to I presented a coupon from Sutherland Nissan and the guy never even used it. Took it and never even applied it to my 163.00 bill. I will not go back to him. Kept telling me I was working his nerves with a laugh to play it off. All I wanted was to not have my tires rotated . Because I could go somewhere else for free. More

SERVICE MY FRONTIER no appointments on Saturdays, I don't have time on weekdays ,I had to wait a long time to get my service done on Saturdays. no appointments on Saturdays, I don't have time on weekdays ,I had to wait a long time to get my service done on Saturdays. More

Know Your Service History or Be Taken For A Ride I'll admit, I don't know much about cars and am okay with paying a "stupid tax" when my mechanic tells me something needs to be fixed (along with the I'll admit, I don't know much about cars and am okay with paying a "stupid tax" when my mechanic tells me something needs to be fixed (along with the scheduled oil change). I trust their expertise. Case in point, took my car in for scheduled oil change on Saturday, had the work done and my service rep stated that I needed to have the transmission fluid service done (recommended at 60k miles). Totally cool with that, I said go for it, appreciate you looking out for me. But lo and behold when I looked at my old receipts and saw what work had already been done. When I was filing my receipts away, I noticed that I had a transmission flush done 4 months ago in July for roughly the same price ($280 then versus $220 now). Now, I have no clue what the difference is between a "flush" and a "drain & refill" (what I was charged for on Saturday). They cost about the same, but did I REALLY need BOTH services in the past 4 months? Somebody please tell me yes, so I can feel better about my stupidity. If not, I guess I got taken to the cleaners. More

Appointment not put in system I scheduled my service on the phone with Jordan a few days in advance but when I got to the dealership for the appointed time there was no appointment I scheduled my service on the phone with Jordan a few days in advance but when I got to the dealership for the appointed time there was no appointment in the system for me. It was at the end of the day and the staff that was there were very helpful in accommodating me but it was a bit embarrassing after scheduling the appointment to look like I didn't know what I was doing plus Jordan wasn't there to speak with at all. More

Great! My experience here for service on my vehicle is always friendly, informative and helpful. Sherry Hosch is wonderful and service on my car is more like My experience here for service on my vehicle is always friendly, informative and helpful. Sherry Hosch is wonderful and service on my car is more like a visit with a friend. She keeps up with what I need to maintain my car's reliability. More

excellent service. Jordan was and excellent person friendly, professional and all the process. cooperated with my on my transportation and she communicated with me on ti Jordan was and excellent person friendly, professional and all the process. cooperated with my on my transportation and she communicated with me on time when they finish with my car. the transportation was excellent and the driver too. More