Premier Nissan Mall of Georgia - Service Center

Service Superb service. Friendly. Accomodating. Waiting area comfortable. Provided refreshments. When something outside my initial Service request, I was prom Superb service. Friendly. Accomodating. Waiting area comfortable. Provided refreshments. When something outside my initial Service request, I was promptly informed. The overall time of the service was good. More

Quick and very clean. I asked them to make sure they were as neat as possible, especially when rotating the tires....because at another dealership they left oil and grease I asked them to make sure they were as neat as possible, especially when rotating the tires....because at another dealership they left oil and grease marks all over the rims. I was very impressed by the attention to detail an cleanliness. More

Recall! I set up an appt. to come in for a recall on my Maxima and I was turned back right away because they didn't "have" a rental, but they actually had one I set up an appt. to come in for a recall on my Maxima and I was turned back right away because they didn't "have" a rental, but they actually had one and then another service advisor was able to located a second car in case it was needed because there was someone else with the same issue. I was told that they were not going to check the car because if the car was on the recall list, they were going to keep it, so I was advice to rescheduled the appointment and take the risk to driving the car with that issue. I demanded to have the car inspected and the service advisor than decided to "check" the car, but he didn't find some kind of label or serial under the hood and could not decide whether or not the car was on the recall list.30 min. later I was given the car back and there was nothing done on it, I don't know if I should trust that! Hopefully my car doesn't set on fire. More

Quick and easy Took my car in for a recall part to be fixed. The car was serviced and ready to go the next day and didn't have to wait over the weekend as originall Took my car in for a recall part to be fixed. The car was serviced and ready to go the next day and didn't have to wait over the weekend as originally stated. More

Car Service for vibrating problem when hitting hi speed Brooks is your best agent in the service area. He worked patiently with us to address a problem that took a couple of follow up visits between Nissa Brooks is your best agent in the service area. He worked patiently with us to address a problem that took a couple of follow up visits between Nissan and Costco. End result is our car is operating smoothly and we learned a lot from Brooks in the process. He is outstanding and I will ask for him by name for future service appointments. In general, Sutherlin Nissan has done an excellent job for us for the 8 years we have owned our Versa and all our auto work gets done at Sutherlin for that reason. More

Great service team. Great service as usual. Quick, reliable, and casual. No pressure on recommendations has built my trust in the team here. They present what they see an Great service as usual. Quick, reliable, and casual. No pressure on recommendations has built my trust in the team here. They present what they see and let you make an informed decision. More

Great Customer Service Customer Service is incredible, Some of the mechanics are a bit lazy not doing a full inspection and just half done work. Often times they are just w Customer Service is incredible, Some of the mechanics are a bit lazy not doing a full inspection and just half done work. Often times they are just walking around instead of actually working on your vehicle. More

Outstanding The customer service is outstanding and it is obvious the team cares about the customer. My visits are always an outstanding experience which is rare The customer service is outstanding and it is obvious the team cares about the customer. My visits are always an outstanding experience which is rare these days. Keep up the exceptional work. More

Quick Oil change and Tire Rotation I took my Rogue to the Nissan Dealership for an oil change and tire rotation. It took less than an hour and I received a great deal. The staff was f I took my Rogue to the Nissan Dealership for an oil change and tire rotation. It took less than an hour and I received a great deal. The staff was friendly and helpfull. I would reccomend this dealership's service center to all my friends. More

Great experience Initially, I spoke with Sherry who was extremely sweet and helpful. Gill was the service advisor for my vehicle. He is very kind and provided me with Initially, I spoke with Sherry who was extremely sweet and helpful. Gill was the service advisor for my vehicle. He is very kind and provided me with updates on my car. He is awesome. The team at Sutherlin Nissan is outstanding . More