Premier Nissan Mall of Georgia - Service Center

Sherry is Wonderful My service experience was excellent and Sherry is a wonderful service advisor. All employees are very knowledgeable and helpful. The waiting area i My service experience was excellent and Sherry is a wonderful service advisor. All employees are very knowledgeable and helpful. The waiting area is very comfortable. More

5000 mile oil change and camera service My service experience was excellent and Sherry is a excellent service adviser. All employees are very knowledgeable and helpful. The waiting area is v My service experience was excellent and Sherry is a excellent service adviser. All employees are very knowledgeable and helpful. The waiting area is very comfortable and they have free drinks and snacks. More

Amount of time for repair Oil change takes to long. For every oil change, I am there at least an hour and a half. Also, I paid over $400 for my heat issues, and it still isn't Oil change takes to long. For every oil change, I am there at least an hour and a half. Also, I paid over $400 for my heat issues, and it still isn't working. More

Oil change and recall on a part of the anti lock brakes. Such a pleasure to have service done on my Murano at Sutherlin Nissan. Everyone is so nice and professional. They are always so helpful in maintaini Such a pleasure to have service done on my Murano at Sutherlin Nissan. Everyone is so nice and professional. They are always so helpful in maintaining my crossover. Sherry is great !! More

Excellent customer service. Had problem with Z staying cranked. Called Brooks who had me bring it right in. Car checked out fine. Brooks educated me on what happened. Brooks Had problem with Z staying cranked. Called Brooks who had me bring it right in. Car checked out fine. Brooks educated me on what happened. Brooks is always available and responsive. More

Greatful Took my 2017 Altima for regular maintenance, while i was waiting, I asked my salesman Phillip Parker if I could test drive the New Nissan Kicks. The t Took my 2017 Altima for regular maintenance, while i was waiting, I asked my salesman Phillip Parker if I could test drive the New Nissan Kicks. The test drive of itself was ok, but i didn't like the handling of the vehicle. I then asked to test drive the Nissan Rogue SV. I was sold during the test drive. Upon returning to the dealership i started to inquire more about what it would take to trade in the Altima for the Rogue and the answer was a few signatures. The deal was made and I am a happy camper with my New Nissan Rogue SV 2018. Thank you Nissan. More

Professional, courteous, and excellent service My service advisor was very knowledgeable, about the entire process of dealing with my Warranty Company. My vehicle had a transmission problem. Sher My service advisor was very knowledgeable, about the entire process of dealing with my Warranty Company. My vehicle had a transmission problem. Sherry kept me informed and got the transmission replaced in a very timely manner. Thanks to Sherry, the Technician and the Service department you guys are awesome. Again, thanks!! More

Awesome Staff That Truly Cares I literally pulled up right when they were closing hoping that they would squeeze me in. My car battery decided to give out on me right before the tha I literally pulled up right when they were closing hoping that they would squeeze me in. My car battery decided to give out on me right before the thanksgiving holiday and I had to have roadside assistance give me a jump just to get to them. My battery was still under warranty I pulled in left the car on and they went right to work getting me a new battery. There were no complaints just friendly conversation as they quickly replaced my battery. They could have easily told me to come back the next day but they didn’t. That’s what I call going above and beyond. That’s great customer service. And that’s what makes a customer like me want to come back. There was even another customer who called with an issue their techs were already gone but the service team was still willing to troubleshoot to see if they could help. The service team is AWESOME! Thank you again for providing such exceptional service! More

Excelence in participation I with all respect think that for the most that this dealer as well as their service department is second to none. The people have been honest and wi I with all respect think that for the most that this dealer as well as their service department is second to none. The people have been honest and will explain to you any problems in detail. More

Excellent service. Recommend for everyone. Everybody kind and friendly. Fast service. Brooks services manager did outstanding job getting service done in timel service. Recommend for everyone. Everybody kind and friendly. Fast service. Brooks services manager did outstanding job getting service done in timely manner. Thank you everyone More