Premier Nissan Mall of Georgia - Service Center
Buford, GA

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center
Vehicle was ready when promised and repaired as I discussed Only did repairs we discussed and did not try to sell other maintenance procedures that were not needed or suggested. Friendly and courteous. Gave m Only did repairs we discussed and did not try to sell other maintenance procedures that were not needed or suggested. Friendly and courteous. Gave my vehicle a thorough cleaning which was needed. More
Excellent Service This is my third vehicle bought and serviced at Sutherlin Nissan, they are doing a great job every time. My service advisor was great, he got me in a This is my third vehicle bought and serviced at Sutherlin Nissan, they are doing a great job every time. My service advisor was great, he got me in and out in a timely manner. More
Great! Helpful! Gary showed me and my husband all the inspection results and what needed to be. He was so concerned about the car needs. He was TRUTHFUL! T Helpful! Gary showed me and my husband all the inspection results and what needed to be. He was so concerned about the car needs. He was TRUTHFUL! Thank you Gary. More
Easy to work with Sherry was very helpful keeping me informed with what was going on with repairs on my son's Altima. She was pleasant, and easy to work with. Sherry was very helpful keeping me informed with what was going on with repairs on my son's Altima. She was pleasant, and easy to work with. More
Pre Pay service El Sr Juan Orrego fue súper amable, pero el servicio que brindaron al auto aunque solicite el lavado premium, que incluye aspirada, nada, sólo mojan e El Sr Juan Orrego fue súper amable, pero el servicio que brindaron al auto aunque solicite el lavado premium, que incluye aspirada, nada, sólo mojan el carro por fuera, las lunas siguieron sucias, no aspiraron. Siempre es lo mismo en este dealer, lamento haber pagado por servicio anticipado. More
Quick service at a reasonable price Michael was very knowledgeable and professional. He was able to get my vehicle in without an appointment and out in record time, with exceptional serv Michael was very knowledgeable and professional. He was able to get my vehicle in without an appointment and out in record time, with exceptional service. This made my experience a great one. Definitely considering moving my business to Sutherlin Nissan of Buford from my current dealer. More
Juan dropped the ball Juan, the service guy called to let me know the work/cost of my seatbelt repair. That was great. Then, I never heard from him. Every other time I’ve c Juan, the service guy called to let me know the work/cost of my seatbelt repair. That was great. Then, I never heard from him. Every other time I’ve come for service in the past 4 years, I get a call telling me my car was ready. I ran errands and was just hanging out in the area... waiting. Thinking, geez... it sure is taking a long time. Then I decided to check my emails since I’ve run out of things to do...I see an email stating my car was ready... from 2 hrs prior. Why in the world would the notification that my car was ready be an email. No call.. at all. So I go up there and Juan acts like he’s never seen me before. He’s helped me in the past. He’s even texted me before to let me know my car was ready when I didn’t answer the phone. So, needless to say, Juan dropped the ball and I was disappointed in the customer service he provided. More
Outstanding service. Sherry, my service advisor always ensures that I have a very pleasant experience at the service center. All of the employees in the service departmen Sherry, my service advisor always ensures that I have a very pleasant experience at the service center. All of the employees in the service department and very pleasant. More
First service Surprisingly quick and easy. I was prepared to be there for a while, service completed and I was put the door a lot sooner than expected. Surprisingly quick and easy. I was prepared to be there for a while, service completed and I was put the door a lot sooner than expected. More
Brake service and more The service representatives were very polite and they got me in and out in a timely manner. They provided a detail description of the required service The service representatives were very polite and they got me in and out in a timely manner. They provided a detail description of the required services and gave a price breakdown. More