Premier Nissan Mall of Georgia - Service Center

Sutherland Nissan was helpful as a new customer, and answered all my questions. Definitely will bring. Both our Nissans here for service. Grace was welcoming and informative. answered all my questions. Definitely will bring. Both our Nissans here for service. Grace was welcoming and informative. More

Since my issue has been ongoing for about a year, I can finally say I left there completely satisfied this time. A special tech came down from Nissan and we worked with Mike Keen who was completely wonderf finally say I left there completely satisfied this time. A special tech came down from Nissan and we worked with Mike Keen who was completely wonderful! Wish he would have been my service advisor from the beginning. Jason also was awesome and problem with the radio fixed! More

Very friendly and explained everything that was going to be done to my vehicle and all of my options! I will definitely come back to service my vehicle. be done to my vehicle and all of my options! I will definitely come back to service my vehicle. More

Always a positive experience~ I have been blessed to work with Sherry in the service department. She is always willing to work around my schedule and make the service happen when I have been blessed to work with Sherry in the service department. She is always willing to work around my schedule and make the service happen when it is good for me! This is my second Nissan. I've been working with Sherry since 2014 and it has been a delight! I feel she guides me to what needs to be done but never feel she over sells me on services. More

I received an excellent service. The car issue was solve very quickly. The service advisor was kind and responded to all my questions. I am very satisfied. very quickly. The service advisor was kind and responded to all my questions. I am very satisfied. More

Recently relocated from California and was in need of an oil change. Scheduled the appointment with ease and was glad to find out Ruben was a Cali native. Good customer service and an overall great experien oil change. Scheduled the appointment with ease and was glad to find out Ruben was a Cali native. Good customer service and an overall great experience. More

Oil and filter change on 2011 Sentra.. Had Tires rotated as well.. Always like the Professional service we get each time we bring in a vehicle.. as well.. Always like the Professional service we get each time we bring in a vehicle.. More

Awesome Service I usually make an appointment but forgot and I came in and they attended me so nicely. I knew I was going to wait longer and they made sure I knew. I I usually make an appointment but forgot and I came in and they attended me so nicely. I knew I was going to wait longer and they made sure I knew. I had a problem with the car and they made sure they got it fixed. At the end they said they had a recall on my camera and I didn't know but they took care of everything and I had nothing to worry about. I am usually attended by Sherry and I have had excellent service since I've been here since 2015. Wouldn't go anywhere else. More

Michael Keen was absolutely AMAZING!!! He explained all my services in detail and advised me on services I would be needing soon. There was some minor confusion with my vehicle at one point, but he made su my services in detail and advised me on services I would be needing soon. There was some minor confusion with my vehicle at one point, but he made sure everything was straightened out in no time. More

Great Customer Service Everytime Ruben Hernandez is wonderful to work with in service and he always ensures my car is taken care of and treats me like a VIP. Sutherlin Nissan Mall of Ruben Hernandez is wonderful to work with in service and he always ensures my car is taken care of and treats me like a VIP. Sutherlin Nissan Mall of GA truly goes out of their way to satisfy their customers even washing my car with the service! When I went to pick up my car with the last service, my tire light was still on the dash. Will, service rep at the door, immediately assisted with this and let me know that it wasn't the tire pressure but rather an error coming from the sensor. He went out of his way to give me this update when he could have not assisted me. I appreciate the way everyone in service tries to make it pleasant customer experience! More