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Premier Nissan Mall of Georgia

Buford, GA

Overview
Reviews
4.5
3,832 Reviews
Call Dealership (678) 892-6515

3520 GA-20

Buford, GA

30519

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Showing 3,832 reviews

March 03, 2023

RECEPTIONIST HAS A BAD ATTITUDE IN THE SERVICE DEPT. WE ARE STILL HAVING ISSUE AFTER HAVING OUT NEW TRANSMISSION PROGRAMMED AND NOW WE HAVE TO PAY FOR A TOW TRUCK TO HAVE IT TAKEN BACK TO YOUR SHOP. TH More

by OAKWOODTRANSMISSION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Whiteman
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Mar 10, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for leaving feedback. Please reach out to us at (678) 714-1885 so we may identify ways to improve your experience.

March 03, 2023

People at front desk was nice, Alonso the guy who give me the right back home so nice and polite. More

by JUANCHO1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
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Mar 10, 2023 -

Premier Nissan Mall of Georgia responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 03, 2023

Robert was great, super friendly and very helpful. Nissan is lucky to have an employee like him! More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
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Mar 10, 2023 -

Premier Nissan Mall of Georgia responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 03, 2023

I was in the area for a visit when my transmission died. Your whole staff, but especially Ian, were very professional, knowledgeable, and kind!! More

by KareG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, Grace Ellington
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Mar 10, 2023 -

Premier Nissan Mall of Georgia responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 02, 2023

Separate charge for oil disposal, not discussed upfront. Refused to rotate my tires. Aggressive calling to persuade me to sell my vehicle when I am just trying to get an oil change. More

by Vwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Ellington
Report | Print
Mar 06, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department. I would love to get more information from you to see if there's anything I can do to resolve any issues you may have had. We appreciate you choosing Sutherlin Nissan Mall of Ga and I look forward to hearing back from you. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga

March 02, 2023

People are very friendly work is always done timely and correct no unnecessary up charges More

by CLAYAMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know Grace Ellington
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Mar 06, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

March 02, 2023

Sales team very courteous and professional. Glad we stopped by. Will return again in the future More

by MATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ, Andrey Nikolaev
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Mar 06, 2023 -

Premier Nissan Mall of Georgia responded

Matt, thank you for taking the time to leave us feedback on your recent visit to our sales department! We appreciate you choosing Sutherlin Nissan Mall of Ga and please let us know if there is anything else we can do to assist you. Take care! Emily Sutherlin Nissan Mall of Ga

March 02, 2023

The sales man and the finance team was so amazing and made sure I was able to leave in my Jeep!! Definitely recommend the sales man with all his plaques stacked neatly on his desk (sorry I can’t remember More

by DCOLEVACARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Naderi, Seung Kim
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Mar 06, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our sales department! We are so happy to hear that Weis and Mr. Kim were able to help you in finding the perfect vehicle for you. We appreciate you choosing Sutherlin Nissan Mall of Ga and please let us know if there is anything else we can do to assist you. Take care! Emily Sutherlin Nissan Mall of Ga

March 02, 2023

Rob was Very informative with a lot knowledge about my recalls services. Parts are ordered accordingly. More

by MARTIN7325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Report | Print
Mar 06, 2023 -

Premier Nissan Mall of Georgia responded

Martin, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

March 02, 2023

Everyone in the service center was nice and professional. However the people in the showroom were absolutely awful!! You guys would’ve had a sale, they made sure that you didn’t. More

by Skygoddess416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington, Mansoor Aziz
Report | Print
Mar 06, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

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