Premier Nissan Mall of Georgia

BUYERS BE AWARE!!!!THE SALESMAN WAS GREAT,SALES MANAGER CHUCK WAS AWSOME.FOLKS THE PROBLEM IS WHEN YOU GO TO THE BUISNESS OFFICE,BEWARE OF BILL THE FINANCE MANAGER.I HAD A GREAT EXPIERIENCE TILL I GOT A PH CHUCK WAS AWSOME.FOLKS THE PROBLEM IS WHEN YOU GO TO THE BUISNESS OFFICE,BEWARE OF BILL THE FINANCE MANAGER.I HAD A GREAT EXPIERIENCE TILL I GOT A PHONE CALL FROM HIM TO SEE IF I CAN COME UP WITH A DN PAYMENT OF X-AMOUNT.AT THE TIME I JUST WANTED TO BACK OUT OF DEAL,I TOLD HIM AND EVERYONE INVOLED THAT I WILL PICK THE VEHICLE UP AFTER ALL ARRANGEMENTS WHERE DONE.THEY SAID NO ISSUES WILL ARRISE EVERTHING LOOKED GOOD.AFTER I TOLD HIM I DIDNT HAVE THE MONEY HE WAS REQUESTING,HE SAID NO PROBLEM THE DEALERSHIP WILL ABSORB IT,CME IN TO RESIGN.WHEN I ARIVED,HE PRESENTED ME A CONTRACT WITH A PAYMENT $40.00 MORE THAN THE ORIGINAL CONTRACT.THIS GUY IS VERY SHADY!!!AFTER ARGUING WITH HIM AND GETTING VERY UNCOMFORTABLE,HE SAID HE HAD THE WRONG % RATE.SO HE CORRECTED IT.NOW ALMOST A MONTH LATER MY CAR HAS NOT BEEN PAID OFF COMPLETELY,SO I CALLED IN TO NISSAN SINCE I HAVENT RECIEVED A PAYMENT,MY PAYMENT WAS $27.00 MORE THAN THE LAST CONTRACT I SIGNED.IVE CONTACTED THE DEALERSHIP AND I STILL AWAIT TO RESOLVE THE ISSUE.THIS WILL NOT END UNTILL THEY FULLY CORRECT THIS MATTER.ALL I CAN SAY WE WILL DANCE IN COURT,IF NOT CORRECTED.ITS ASHAME THAT SUCH A GREAT EXPIREINCE HAS TO END IN SUCH A MESS,ALL DO TO FINANCE MANGAER BILL........ More

Paul Newton is extremely rude. The finance manager Paul Newton is extremely rude. The finance manager Bou-Karim has no interpersonal skills. This organization is shoddy and substandard. They will try Paul Newton is extremely rude. The finance manager Bou-Karim has no interpersonal skills. This organization is shoddy and substandard. They will try to fleece you with their finance terms even though I refused and preferred to use my credit union. Their service department is a complete shambles especially with all Nissan Rogue recalls. More

I have purchased two vehicles from this dealer, one new and one used. They ARE HORRIBLE! George Sutherlin is the owner of this dealership as he is of the one next door too. They have no care for the custom and one used. They ARE HORRIBLE! George Sutherlin is the owner of this dealership as he is of the one next door too. They have no care for the customer, the techs are not certified to work on all of the cars that they sell, and they hire companies to come in to "FIX" thier vehicles that have no certification either. The company was to fix an issue on my truck that I purchased from them, after keeping my truck for three weeks, they did nothing but ruin the interior and exterior. I had paint scratches, broken interior pieces, a ruined headliner, broken lights, and still the original issue was not fixed! Salesmen who saw me come in each and every time (I took my vehicle in multiple times) would just laugh knowing they couldnt fix the problem. They told me they didnt care anymore, and that I could leave. If you want a NISSAN or even a used vehicle go else where, you do not want to waste your time or money with this company. I even filed a complaint with the BBB. More

A few years ago, we bought a used truck from Sutherlin Nissan. The actual employee that handled the sale was very friendly, but Brett Sutherlin ruined the experience. We were promised all of these thing Nissan. The actual employee that handled the sale was very friendly, but Brett Sutherlin ruined the experience. We were promised all of these things, including a bow (it was a gift), on time shipping to our house about an hour away (which we paid for), and many other things. It seemed as if we were best buddies until we signed the paperwork, then it all changed. The car arrived hours late, with nothing that was promised or paid for. The biggest shocker came when we tried to get the tags at the courthouse. Exactly a month later, Sutherlin had neglected to ever give us the title to the automobile. We called him and he began to yell at us about how he did all of these things for us and "bent over backwards" for us, when nothing he promised us actually happened. He said that in calling for the title, which we were legally required to have to get the plates after 30 days, we were "bothering" him. I can assure you all that we will never "bother" him with our money again. I would recommend that anyone looking for a Nissan, Mazda, or used car make the drive into Atlanta. You will be glad and that way you wont "bother" Sutherlin. More